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ISSN 1051-9815 (P)
ISSN 1875-9270 (E)
Impact Factor 2024: 1.7
WORK: A Journal of Prevention, Assessment & Rehabilitation is an interdisciplinary, international journal which publishes high quality peer-reviewed manuscripts covering the entire scope of the occupation of work. The journal's subtitle has been deliberately laid out: The first goal is the prevention of illness, injury, and disability. When this goal is not achievable, the attention focuses on assessment to design client-centered intervention, rehabilitation, treatment, or controls that use scientific evidence to support best practice.
WORK occasionally publishes thematic issues, but in general, issues cover a wide range of topics such as ergonomic considerations with children, youth and students, the challenges facing an aging workforce, workplace violence, injury management, performing artists, ergonomic product evaluations, and the awareness of the political, cultural, and environmental determinants of health related to work.
Dr. Karen Jacobs, the founding editor, and her editorial board especially encourage the publication of research studies, clinical practice, case study reports, as well as personal narratives and critical reflections of lived work experiences (autoethnographic/autobiographic scholarship),
Sounding Board commentaries and
Speaking of Research articles which provide the foundation for better understanding research to facilitate knowledge dissemination.
Narrative Reflections on Occupational Transitions, a new column, is for persons who have successfully transitioned into, between, or out of occupations to tell their stories in a narrative form. With an internationally renowned editorial board,
WORK maintains high standards in the evaluation and publication of manuscripts. All manuscripts are reviewed expeditiously and published in a timely manner.
WORK prides itself on being an author-friendly journal.
WORK celebrates its 25th anniversary in 2015.
*WORK is affiliated with the Canadian Association of Occupational Therapists (CAOT)* *WORK is endorsed by the International Ergonomics Association (IEA)* *WORK gives out the yearly Cheryl Bennett Best Paper Award*
Abstract: WORK: A Journal of Prevention, Asssessment & Rehabilitation is honored to publish as a supplement, the Proceedings for the 18th Triennial International Ergonomics Association's (IEA) Congress. The theme of the Congress was Designing a Sustainable Future. We must all make a commitment to help design a sustainable future. As described on the Congress website; “As a discipline which is involved in the designing of the interactions among humans and other elements of a system, ergonomics must consider “sustainability” as a key aspect in optimizing resources to improve human well-being and overall system performance. So, one of the major challenges…in the field of ergonomics for the 21st Century will be the design and management of systems that satisfy custom demands in terms of the requirements for human compatibility and at the same time consider sustainability” (www.iea2012.org). The Congress papers contained in this supplement are a global snap shot of the science-driven and evidence based research and scholarly work being conducted by practitioners, scientists, researchers, academicians, and students. All papers are indexed with DOI numbers so they can be easily accessed and will add to the growing body of evidence in ergonomics. It has been my pleasure to be part of the IEA's Executive Committee and the Organizing Committee of this Congress during Dr. Andy Imada's term as President. Andy, thank you for your leadership. Congratulations to Professor Marcelo M. Soares, the Congress Chair, the Congress Organizing Committee, the IEA, the Brazilian Ergonomics Association and the Union of Latin-American Ergonomics Societies on a successful Congress. With much admiration, Karen Jacobs
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Citation: Work,
vol. 41, no. Supplement 1, pp. i-i, 2012
Abstract: Home healthcare is steadily growing in Europe. There are a number of reasons for this development: aging population, rising hospital costs, preference to stay in one’s own home. Nevertheless, it has been known that home healthcare workers are frequently exposed to a variety of potentially serious occupational hazards. Furthermore, emotional labor is frequently high in this profession. This paper describes an ergonomic study conducted at a home healthcare service. The research focuses on analyzing working conditions of home healthcare aides and nurses, as well as the impacts of their work in terms of job satisfaction, well-being, emotions at work, relationships…with the others and occupational stress. The study show that employee strategies are specifically centered around preserving the relationship between patients and workers and coping with the job demands. This paper also shows that home healthcare workers express emotions and conceal them from others. Finally, recommendations discussed with the manager and workers to improve working conditions in this sector led to practical proposals: for example, implementing certain equipment items better suited to difficult care, encouraging assistance between healthcare workers when operations require this through adequate organizational measures, extending work emotion-focused discussion groups with management involvement.
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Keywords: emotion, home healthcare, job satisfaction, occupational stress, workplace
DOI: 10.3233/WOR-2012-0127-1
Citation: Work,
vol. 41, no. Supplement 1, pp. 1-4, 2012
Abstract: Given the ageing population of occupational health physicians and the deteriorating situation of employee health, reforms targeting the multi-disciplinary nature of occupational health are currently being drawn up. These are of great concern to doctors in terms of the future of occupational health, notably with regard to changing medical practices. The objective of this study is to explore the actual practices of occupational health physicians within the framework of MSD prevention in France. By analysing the activity of occupational health physicians, we could gain a better understanding of the coordination between those involved in OHS with the ultimate goal being…to improve prevention. Based on an analysis of peer activity, this method made it possible to push beyond pre-constructed discourse. According to activity theories, it is through others that the history and controversies of a profession can be grasped and skills developed. The results produced by these collective discussions on activity analysis contributed to establish a collective point of view about the important aspects of their profession that need defending and the variations in professional genre in relation to the current reforms, notably.
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Keywords: occupational health physician, activity, professional genre, innovation
DOI: 10.3233/WOR-2012-0128-5
Citation: Work,
vol. 41, no. Supplement 1, pp. 5-13, 2012
Abstract: Despite the practical importance of Personal Protective Equipment (PPE), both in production and in consumption, it is observed a main problem regarding the quality of many PPE´s used in Brazil. This study found a gap between the state of the art and the state of prevailing practices in the design of PPE´s, which main consequences affect the health of workers who use PPE in agriculture activities. The results of this study identified legal constraints of this occurrence, involving the validation of PPE designed for isolate agents, without the analysis of relevant activities and without prototypes experiments in more frequent use…situation
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Keywords: personal protective equipment, agriculture, design
DOI: 10.3233/WOR-2012-0129-14
Citation: Work,
vol. 41, no. Supplement 1, pp. 14-18, 2012
Abstract: The use of pesticides is one of the techniques employed in modern agriculture and in particular in intensive agriculture. The risks for the environment and for worker health have been debated in western countries for about ten years. Recent developments in epidemiology, toxicology and ergotoxicology have clearly revealed that pesticides could harm the health of farmers (cancers, neurological diseases and reproductive disorders). Failures and shortcomings in the risk prevention systems have also come to light. This paper aims to address the risks associated to the use of pesticides in French vineyards. The chosen approach draws from an anthropological approach as…well as from developments in ergotoxicology applied to the French vineyard work. We shall discuss the use of pesticides from the point of view of the transfer of technology. Our recent research has shown that this technology transfer was not completely controlled by the different stakeholders.
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Keywords: pesticides, agriculture, anthropotechnology, ergotoxicology, technology transfer
DOI: 10.3233/WOR-2012-0130-19
Citation: Work,
vol. 41, no. Supplement 1, pp. 19-25, 2012
Abstract: The PSR echo a crisis of the relation of the organization with the subjectivity, which is at the same time a crisis of the relation of the organization with the reality that subjectivity is confronting through activity. Thus, they also raise, with ergonomics, the question to know which place it grants itself to subjectivity in the relation health-effectiveness.
Abstract: This article is the product of research that analyzed the work of bus drivers of a public transportation company that is considered a benchmark reference in its field of operations, in which it strives to achieve operating excellence. Within this context, the authors sought to understand how such a company has managed to maintain a policy that is capable of reconciling quality public transport while also providing working conditions compatible with the professional development, comfort and health of its workers. Ergonomic work analysis and activity analysis were the guiding elements used in this study. Initial analyses indicate that the activity…of drivers includes serving a population and providing mobility for it, which depends on driving the vehicle itself and on relationships with colleagues, users, pedestrians, drivers and others.
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Abstract: This article is the first part of an on-going ergonomic work analysis with the emergency services call center set up by the Fire Department of the Military Police of São Paulo. The final objective of the research is to identify the prescribed task, the real work executed and strategies used by workers to meet the demands of the job. Starting by identifying the tasks and activities developed, this article analyzes the work of the emergency services call center which is of vital importance to the organizational structure, since it is the start point for the process that results in fulfilling…the corporation’s mission.
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Keywords: fire department service, rescue service management, the emergency services call center
DOI: 10.3233/WOR-2012-0132-36
Citation: Work,
vol. 41, no. Supplement 1, pp. 36-41, 2012
Abstract: The paper analyzes the ways in which the two paramedics organize their work activities in the courses of interaction with the patient. The paramedic-patient –interaction is generally based on question-answer –sequences where one paramedic asks a question to which the patient answers. The paper examines the organization of paramedics’ institutional roles and responsibilities within these particular sequences of talk by conversation analytic means. Instead of leaning on any personal or psychological explanations, the paper aims to demonstrate how particular breaches or problems in the organization of division of labour become explainable and understandable through the detailed analysis of preceding interaction.…The main research data consist of the videorecordings of naturally occurring interactions between paramedics and patient.
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Abstract: In this paper we point some aspects of workers activities in offshore units in the oil industry. These units became more verticalized and have a greater number of operating systems. Our goal is to present the main difficulties that workers face in these units.
Keywords: oil industry, platform vessel, work analysis
DOI: 10.3233/WOR-2012-0134-49
Citation: Work,
vol. 41, no. Supplement 1, pp. 49-54, 2012
Abstract: Comfort is an issue that has gained relevance within the aeronautical industry due to the necessity of manufacturers and airline companies of differentiating themselves in a market that has become more and more competitive each day. This study’s aim is to analyze the comfort/discomfort of passengers, based on the analysis of the activities performed in the aircrafts’ cabin during real flights, in order to create ergonomics requirements and a methodology of comfort analysis. The study has been performed during domestic commercial flights, and the adopted data collection techniques have been: the application of 219 questionnaires to passengers, 44 registrations of…postures and actions through filmings and 12 semistructured interviews. The method has made possible the reconstruction of the user’s action course in performing activities in real flight situations, and the calculation of the area occupied by the passenger during his or her actions. The integrated analysis of the results corroborates data from previous studies in which both the space made available to each passenger and the activity performed interfere in their perception of comfort. From this study it has been concluded that the method constitutes itself as an innovative tool within the process of aircrafts’ cabins project enabling the calculation of the action space based on the reconstructed course.
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Abstract: The aim of this paper is to identify utilization schemes developed by students and teachers in their interaction with educational workstations in the electronic measurement and instrumentation laboratory at the Department of Electrical Engineering in the Federal University of Minas Gerais (UFMG), Brazil. After that, these schemes were used to design a new workstation. For this, it was important to bear in mind that the mentioned artifacts contain two key characteristics: (1) one from the designers themselves, resulting from their experience and their technical knowledge of what they are designing and (2) the experience from users and the means through…which they take advantage of and develop these artifacts, in turn rendering them appropriate to perform the proposed task – the utilization schemes developed in the process of mediation between the user and the artifact. The satisfactory fusion of these two points makes these artifacts a functional unit – the instruments. This research aims to demonstrate that identifying the utilization schemes by taking advantage of user experience and incorporating this within the design, facilitates its appropriation and, consequently, its efficiency as an instrument of learning.
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Keywords: ergonomic design, artifact, instrument, learning process
DOI: 10.3233/WOR-2012-0136-61
Citation: Work,
vol. 41, no. Supplement 1, pp. 61-68, 2012
Abstract: The social, organizational, and technological complexity of high-risk organizations creates a strong need for coordination. Joint activity in such systems thus relies both on formal coordination and on a set of informal coordinative practices. Coordinated joint activity is documented in this paper from two perspectives: the development of coordinative practices to overcome the limitations of formal coordination, and the use of artifacts for coordinative purposes. The empirical material is provided by a workplace study undertaken according to theoretical conceptions of situated action and cognition. It was undertaken in the context of a design project that aims at improving the tagout…process in a high-risk industry. Findings first describe and analyze situations in which formal coordination turned out to be more of a constraint than a resource for effective action. They then illustrate the role played by artifacts in coordinated activity, focusing on the use of a particular artifact, the tagout tag, in different situations.
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Keywords: coordination, team work, artifact, design, nuclear
DOI: 10.3233/WOR-2012-0137-69
Citation: Work,
vol. 41, no. Supplement 1, pp. 69-75, 2012
Abstract: This article discusses the difficulties dairy farmers face when they decide to install a new type of production on their units. We intend to discuss the nature of the new competencies the farmers will construct in order to install new production ateliers, and to show the complexity of the means they used, the difficulties they face in this process, and the strategies farmers develop in consonance with the practical knowledge of their profession. The method used was Ergonomic Work Analysis, together with semi-structured interviews, done after sessions of observation and work analysis. The results show that it is possible to…apprehend a part of the complexity of the process of constructing competencies among dairy farmers, the diversity of kinds of resources they mobilize, integrate and transfer in this construction process that materializes through their activities in the work context.
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Keywords: ATWAD, agricultural ergonomics, family farming, family agriculture, cognition, competencies
DOI: 10.3233/WOR-2012-0138-76
Citation: Work,
vol. 41, no. Supplement 1, pp. 76-80, 2012
Abstract: When implementing innovations, disturbances are very likely to take place. Disturbances are undesirable because they can lead to unwanted outcomes, such as economic losses and work overload to workers. However, they can be powerful opportunities for learning and re-designing innovations. Here, we will present activity theoretical tools for analyzing disturbances in a way that they could be used as learning opportunities. We illustrate the proposed tools by analyzing a disturbance that took place during the implementation of a project of biogas production. By interpreting the disturbance process with a network of activity systems, we found that on-farm disturbances were formed…as ruptures, innovations and asynchronies originated in other activity systems. This finding suggests that disturbances are outcomes of the functioning of networks, rather than simple results of failure of individuals or technical devices. The proposed tools could be used in interventions to help practitioners and ergonomists to recognize the systemic and networked nature of problems, and therefore, realize that they may require the collaboration of actors from different activities. In this sense, disturbances may be turned into opportunities for learning and developing innovations. We conclude by discussing how the method could be used in ergonomic design and intervention.
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Keywords: disturbances, learning, biogas production, activity theory
DOI: 10.3233/WOR-2012-0139-81
Citation: Work,
vol. 41, no. Supplement 1, pp. 81-88, 2012
Abstract: The aim of this paper is to present and discuss a French-Brazilian project (CAPES-COFECUB) centered on the relations between sustainable development, innovation and changes in work activities that accompany these innovations for sustainable development. Sustainable development calls for an integrated approach of three dimensions: social equity, economic viability and environmental sustainability. In order to achieve this integration, considerable innovations efforts are required. However, the work, understood as a productive act, is deeply lacking in the current researches. Starting from the idea that work is a “fundamental need” the goal of this project is to propose innovative methods that can be…used for designing production systems from the perspective of sustainable development.
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Keywords: work, innovation, sustainable development
DOI: 10.3233/WOR-2012-0140-89
Citation: Work,
vol. 41, no. Supplement 1, pp. 89-94, 2012
Abstract: The present communication deals with the methodology of the ergonomics field intervention process. It proposes an operationalized version of work analysis in terms of contradictions. The aim is to demonstrate that such a dialectic tool and method of representation may assist the ergonomist to frame the essence of a work activity in practical terms, swiftly and in a manner that preserves its multifaceted unity. The proposed method is inspired by two theoretical constructs (i) contradiction as used in Cultural Historical Activity Theory and (ii) regulation, as developed and used by the francophone tradition of ergonomics of activity. Two brief examples…of its use are presented and a discussion is made on further developments and possible pitfalls.
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Abstract: This paper presents experiences from a user-driven innovation process of an outpatient department in a hospital. The mixing of methods from user-driven innovation and participatory design contributed to develop an innovative concept of the spatial and organizational design of an outpatient department in a hospital. Design games and tabletop simulation seem to be powerful tools in facilitating such a participatory process.
Keywords: innovation, user participation, codesign, health care sector, outpatient department
DOI: 10.3233/WOR-2012-0142-101
Citation: Work,
vol. 41, no. Supplement 1, pp. 101-106, 2012
Abstract: The context of oil platform design is changing in order to increase competitiveness and be prepared for difficult operations, mainly in fields more distant from the coast, like pre-salt. The currently preceding context is marked by projects guidelines designed to reduce projects and operation costs, including an important reducing in the number of people on board. The main objective of this research is to verify and discuss if the experience of use in platforms designed in a previous context, in which the people on board is practically twice, can contribute and/or can be transferred to new projects. From the ergonomic…intervention in the design of two oil platform, with the work of team on board investigated on previous projects as reference, it was possible analyze if the previous use is still applicable to new projects. As a result, about 90% of the recommendations based on use are applicable to the current context. The restrictions on the transfer or operational experience are mainly related to the time of entry of ergonomics in the design process, the subsequent transformations costs and the advance of the execution phase started with the detailed design.
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Abstract: BIM is targeted at providing information about the entire building and a complete set of design documents and data stored in an integrated database. In this paper, we study the use of BIM in two life-cycle construction projects in Kuopio, Finland during 2011. The analysis of uses of BIM and their main problems will constitute a foundation for an intervention. We will focus on the following questions: (1) How different partners use the composite BIM model? (2) What are the major contradictions or problems in the BIM use? The preliminary findings reported in this study show that BIM has been…adopted quite generally to design use but the old ways of collaboration seem to prevail, especially between designers and between designers and building sites. BIM has provided new means and demands for collaboration but expansive uses of BIM for providing new interactive processes across professional fields have not much come true.
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Keywords: building information modeling, activity theory, multi-partner project collaboration, design, construction
DOI: 10.3233/WOR-2012-0144-114
Citation: Work,
vol. 41, no. Supplement 1, pp. 114-119, 2012
Abstract: Based on literature, this article aims to present the “participant-observation’ research protocol, and its practical application in the industrial engineering field, more specifically within the area of design development, and in the case shown by this article, of interiors’ design. The main target is to identify the concept of the method, i.e., from its characteristics to structure a general sense about the subject, so that the protocol can be used in different areas of knowledge, especially those ones which are committed with the scientific research involving the expertise from researchers, and subjective feelings and opinions of the users of an…engineering product, and how this knowledge can be benefic for product design, contributing since the earliest stage of design.
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Keywords: participant observation, research scientific, product design, product engineering
DOI: 10.3233/WOR-2012-0145-120
Citation: Work,
vol. 41, no. Supplement 1, pp. 120-126, 2012
Abstract: The aim of this paper is to discuss the use of intermediary objects in the workspace design process of offshore accommodations module. The integration of ergonomics in the design process can lead to better work conditions, more effectiveness in the work process and less health and safety issues. Moreover, it is more efficient in terms of cost if ergonomics is considered from the initial phases of the project, as the potential costs of the redesign, the possible losses and the down-time in the operation of the platform would be more increased. The goal, then, is to discuss the integration of…ergonomics and users involvement in the design process of accommodations modules, focusing on the transfer of information from reference situations by the use of intermediary objects during the process. In this paper we will present two tools developed to be used as intermediary object(s) aiming at transferring the experience from the use to the design in the specific field of offshore accommodations module.
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Keywords: ergonomic work analysis, ergonomic recommendations, accommodations module
DOI: 10.3233/WOR-2012-0146-127
Citation: Work,
vol. 41, no. Supplement 1, pp. 127-135, 2012
Abstract: This paper presents the model “Work Situation Operative Model” - MOST (after its Spanish acronym). It offers a comprehensive, systemic approach to analysing work stations and/or work processes, serving also as a framework for pursuing various ergonomic and occupational health and safety goals. Originally produced for a food sector company, the model has been extended and successfully applied in several industries in Colombia and Ecuador, including cement, oil, and paper industries. Based on a systemic understanding of work systems and tasks, the model not only allows different, commonly-used methods and tools for evaluating or assessing the risk of muscular-sketetal disorders…to be included, but also supports occupational risk management strategies. Hence, one of its more important contributions relies on providing meaningful information that is useful for improving the work station and/or work process through design and re-design, by focusing on the interactions between all system elements.
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Keywords: ergonomic system, ergonomic method, comprehensive model, work place design, work station design
DOI: 10.3233/WOR-2012-0147-136
Citation: Work,
vol. 41, no. Supplement 1, pp. 136-139, 2012
Abstract: Alterations made in the architectural design can be considered as a continuous process, from its conception to the moment a built environment is already in use. This article focuses on the “moving phase”, which is the initial moment of the environment occupation and the start-up of services. It aims to show that the continuity of ergonomics interventions during the “moving phase” or start up may reveal the built environment inadequacies; clearly showing needs not met by the design and allowing making instant decisions to solve non-foreseen problems. The results have revealed some lessons experienced by users during a critical stage…not usually included in the design process.
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Keywords: architectural design process, moving phase, use of a built environment, ergonomics analysis of work
DOI: 10.3233/WOR-2012-0148-140
Citation: Work,
vol. 41, no. Supplement 1, pp. 140-144, 2012
Abstract: Advanced Air Traffic Management (ATM) concepts related to automation, airspace organization and operational procedures are driven by the overall goal to increase ATM system performance. Independently on the nature and/or impact of envisaged changes (e.g. from a short term procedure adjustment to a very long term operational concept or aid tools completion), the preliminary assessment of possible gains in airspace/airport capacity, safety and cost-effectiveness is done by running Model Based Simulations (MBSs, also known as Fast Time Simulations - FTS). Being a not human-in-the-loop technique, the reliability of a MBS results depend on the accuracy and significance of modeled human…factors. Despite that, it can be observed in the practice that modeling tools commonly assume a generalized standardization of human behaviors and tasks and consider a very few range of work environment factors that, in the reality, affect the actual human-system performance. The present paper is aimed at opening a discussion about the possibility to keep task description and related weight at a high/general level, suitable for an efficient use of MBSs and, at the same time, increasing simulations reliability adopting some adjustment coming from the elaboration of further variables related to the human aspects of controllers workload.
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Keywords: task, workload, human performance, environmental conditions, context variables
DOI: 10.3233/WOR-2012-0149-145
Citation: Work,
vol. 41, no. Supplement 1, pp. 145-150, 2012
Abstract: This article presents a study on the activities of the air traffic controllers of the Approach Control Area (APP) of Porto Alegre, Brazil, in different real scenarios. Based on interviews, questionnaires and the analysis of film of real scenes, the following were identified and analyzed: i) the perceptions of risk and complexity of the different air traffic scenes observed; ii) the cognitive factors (knowledge, strategy and attention dynamics) involved in the task and iii) the perception of the controller’s workload. The results showed that the task complexity depends on the weather conditions, the number and type of aircraft in observation…and that the controllers perceive the scenes in a similar way irrespective of their time in the profession and the type of control (radar or coordination). Attention is the cognitive factor with the greatest impact on the work and mental demand has the greatest impact on workload followed by time demand. The literature on the controllers work in Brazil is scarce and, therefore, this study aimed to contribute to the understanding of the work in one APP in order to promote future changes in the very problematic Brazilian air traffic system.
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Keywords: air traffic control, complexity, safety, workload
DOI: 10.3233/WOR-2012-0150-151
Citation: Work,
vol. 41, no. Supplement 1, pp. 151-158, 2012
Abstract: In air traffic management (ATM) knowledge of the impact of human factors on performance is critical to address safety incidents. Previous research has largely focused on the effects of single factors on performance which has resulted in a comprehensive understanding of single factor effects. In current control environments however, the residual threats for incidents often result from the interaction of multiple human factors and the resulting cumulative impact on performance. This research uses a literature review, an analysis of over 400 European aviation incident reports and finally a survey of ATM professionals to assess the need for a multifactorial model…of performance. Literature findings suggest that Human Factors approaches are fundamentally single-factor in nature, which is out of step with real ATM working contexts. An incident report analysis, supported by a survey of air traffic experts, suggests that multiple factor incident causation exists. This discrepancy suggests the need for a new approach to looking at how incidents occur, and their factors managed, on a day-to-day basis. The proposed solution is a multifactorial model of human performance.
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Keywords: air traffic control, aviation incident reports, human factor interaction, human performance
DOI: 10.3233/WOR-2012-0151-159
Citation: Work,
vol. 41, no. Supplement 1, pp. 159-166, 2012
Abstract: Designing a usable human machine interface for air traffic control is challenging and should follow approved methods. The ISO 9241-210 standard promises high usability of products by integrating future users and following an iterative process. This contribution describes the proceeding and first results of the analysis and application of ISO 9241-210 to develop a planning tool for air traffic controllers.
Keywords: Air Traffic Control, User Centred Design Process, Participation, Interface Design, Iteration
DOI: 10.3233/WOR-2012-1005-167
Citation: Work,
vol. 41, no. Supplement 1, pp. 167-174, 2012
Abstract: The aim of this manuscript is to describe and compare regulatory aviation agencies according to their subordination and attributions to investigate air accidents. Possible consequences in identifying the contributory factors are also presented. Distinct procedures investigating air accidents among agencies lead to a lack of standardization of the statistics, making it difficult to analyze the data globally. Separately the information does not configure the entire scenario of what occurred, affecting the analysis and subsequent interventions. We recommend a joint and collaborative work between the different committees that operate in the investigation of air accidents.
Keywords: air accidents, regulatory agencies, accidents investigation, organizational factors, standardization
DOI: 10.3233/WOR-2012-0152-175
Citation: Work,
vol. 41, no. Supplement 1, pp. 175-177, 2012
Abstract: This paper describes an experimental study investigating pilots’ manual flying skills. In today’s line oriented flight training, basic flying skills are neglected frequently. So, the study examines the manual flying skills of commercial airline pilots under the influence of several performance shaping factors like training, practice or fatigue in a landing scenario. The landing phase shows a disproportionate high percentage of aircraft accidents and it is typically flown by hand. The study is to be undertaken with randomly selected pilots in a full motion flight simulator to ensure a high validity of the results.
Abstract: There are situations in the operation of complex machinery which is significant pressure. In need of capturing, interpreting and processing information from instruments, often in seconds. This occurs in the middle where it operates the pilot and the aircraft will be established a set of operations that will culminate with a maneuver, consisting of a substantial and binding set of procedures performed for this driver. This has little time to evaluate and act, supported by aircraft instruments and external environmental signals captured by the senses, which will stimulate conditioned actions that, if executed without due accuracy, is reflected in a…deadly mistake. These situations cause a state of tension and unpredictability, especially when there is bad weather and / or no visibility and bad wind conditions occur and are not supportive or even shrinkage, or even partial or total ability to operate the airplane happen..
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Abstract: A study investigating what factors are present leading to pilots submitting voluntary anomaly reports regarding their flight performance was conducted. Diffusion Maps (DM) were selected as the method of choice for performing dimensionality reduction on text records for this study. Diffusion Maps have seen successful use in other domains such as image classification and pattern recognition. High-dimensionality data in the form of narrative text reports from the NASA Aviation Safety Reporting System (ASRS) were clustered and categorized by way of dimensionality reduction. Supervised analyses were performed to create a baseline document clustering system. Dimensionality reduction techniques identified concepts or keywords…within records, and allowed the creation of a framework for an unsupervised document classification system. Results from the unsupervised clustering algorithm performed similarly to the supervised methods outlined in the study. The dimensionality reduction was performed on 100 of the most commonly occurring words within 126,000 text records describing commercial aviation incidents. This study demonstrates that unsupervised machine clustering and organization of incident reports is possible based on unbiased inputs. Findings from this study reinforced traditional views on what factors contribute to civil aviation anomalies, however, new associations between previously unrelated factors and conditions were also found.
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Keywords: Data Mining, Dimensionality Reduction, Text Records, Clustering, Incident Reports
DOI: 10.3233/WOR-2012-0155-188
Citation: Work,
vol. 41, no. Supplement 1, pp. 188-197, 2012
Abstract: The decreased pressure in the cabin of a pressurised aircraft (typically equivalent to ~8000 ft) reduces the oxygen level so that the blood oxygen saturation of all occupants falls from >97% (normoxia) at sea-level to below 92% (mild hypoxia). Although exposure to mild hypoxia does not affect well-learned cognitive and motor performance of aircrew, it has been proposed that it can affect the performance of some complex cognitive performance tasks involving multiple demands typical of emergency tasks that may have to be performed by pilots. In order to simulate some of these complex cognitive demands, 25 student volunteers participated in…an experiment which assessed performance of complex logical reasoning and and multiple memory tasks before and after 2 hours of exposure to normoxia and mild hypoxia. Performance for the more difficult components of the complex reasoning task, especially involving conflict decisions, were marginally significantly degraded by mild hypoxia. Since the effects were only marginally significant future studies should investigate the effects of mild hypoxia on more subtle complex decision-making tasks.
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Abstract: In the future planned interplanetary expedition mission to Mars, spaceflight crewmembers will be exposed to an environment that is completely unique from anything they are accustomed to on Earth. Due to the characteristics of these missions, a challenge will be to design an environment that allows crewmembers to easily work and live in for extended durations. One of the challenges associated with these future missions is supplying the crew with essential resources for survivability such as food and water. In this case, the waste management system can play a role in a closed-loop life support system, as provisions sent with…the crew will be severely limited with no opportunity for resupply. The following looks at the rationale of designing a system for collecting, storing, and recycling human bodily waste that (1) is considered user-friendly by crewmembers in regard to habitability in spaceflight, and (2) provides applications for a self sustaining closed-loop life support system that will aid the crew during the mission. Future design processes should consider adhering to these guidelines to help in the spaceflight crew’s living environment and the conduction of the interplanetary expedition.
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Abstract: People are central to system functioning and this role has been dramatically extended by new information technology. This makes possible the fundamental transformation of processes across systems of systems. Can Ergonomics research play an effective role in systems integration innovation? To have real world impact on such problems the system of R and D needs to sustain strong designs that address the functionality of socio-technical systems and support the implementation of innovations, taking into account the complexity of change, the importance of values of dignity and trust, and creating a common understanding amongst all stakeholders to enable design for operations.…Strong research designs are more expensive, difficult, risky and prolonged than more commonly practiced weaker designs. They require active engagement with the industrial or service provider and involve overcoming cultural and other barriers to effective implementation and change. To create a virtuous cycle of research-generated impact it is necessary for strong designs to be well supported in the research community and for real world impact to be central to performance criteria of research excellence. Unfortunately neither of these criteria appear to be fulfilled. To ameliorate this, deficiencies in the full cycle of systems integration innovation need to be addressed.
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Keywords: research impact, systems integration, implementation, design for operations, trust
DOI: 10.3233/WOR-2012-0158-209
Citation: Work,
vol. 41, no. Supplement 1, pp. 209-218, 2012
Abstract: Maintenance tasks, especially in heavy maintenance, may not be completed in a single shift. Aircraft maintenance technicians often take work in progress by colleagues, and spend the incomplete work for a change of team. The need for accuracy and efficiency of information transfer in many cases, without having time to have a meeting to pass the service is a crucial aspect of maintenance work. The ideal shift change can occur normally before delivery and continues to proceed normally after delivery. Although a shift change create challenges for communication, they also offer opportunities to detect and correct errors, where the task…of delivery is an opportunity to identify the problem and fix it. In this case, the task was done correctly the first round, however, a problem began when the second round took. One example is a case in which the first round have removed a defective part for replacement and let the component of aircraft at end of turn with problems. Instead of ordering and installation of an operational component, the second round was then reinstall the faulty component, not realizing he had information about the problem attached.
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Abstract: The probes allow the pilot to control the aircraft speed was essential to the balance of the flight. Opinions of experts who claim that “the design of the plane would have exercised a not inconsiderable role in the occurrence of a disaster. ” These messages revealed a series of important operating errors in a zone of turbulence, “making the plane uncontrollable, leading to a rapid depressurization device, according to these reports. A lawsuit in Toulouse and in Brazil aims to recognition of the liability of Air France and Airbus not insignificant role in the design and operation of the aircraft…in the event of catastrophe. Opinions are taken from senior pilots that no commercial aviation training for certain situations abnormal flight that, if realized, could have influenced the pilots of the AF-447 to remove the plane’s fatal dive show what experiments performed in simulators for military pilots, who are permanently subject to critical flight situations.
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Keywords: processing information, human error, trainning
DOI: 10.3233/WOR-2012-0160-222
Citation: Work,
vol. 41, no. Supplement 1, pp. 222-224, 2012
Abstract: Military air operations and law enforcement operations in helicopters are examples of activities that require high performance of the operator. This article aimed at presenting a preliminary analysis of data obtained in the initial study in order to validate the instruments and the research protocol that focuses on the analysis of the workload imposed on helicopter pilots in emergency situations. The research was conducted in an environment of real flight training and used the NASA-TLX Scale to assess the workload and an interview guide to obtain reports on the main tasks performed. Preliminary data obtained is related to the participation…of 10 (ten) volunteer pilots with experience in different types of helicopters. Four scenarios involving helicopter emergency procedures of HB-350 "Squirrel” were outlined. For this article, the analysis used only the data regarding the Physical and Mental Demands of the NASA-TLX Scale. Preliminarily, the results indicate that the "time pressure" as a factor contributing to increase mental requirement in emergency situations in flight, and that this increase was reflected in the request of mental processes such as: identification of the breakdown, attention and monitoring parameters. Future steps include extending the sample and adding physiological tools to better understand the effects of these types of emergencies on pilot performance and flight safety.
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Abstract: In this article we present a model of some functions and activities of the Brazilian Air traffic Control System (ATS) in the period in which occurred a mid-air collision between flight GLO1907, a commercial aircraft Boeing 737-800, and flight N600XL, an executive jet EMBRAER E-145, to investigate key resilience characteristics of the ATM. Modeling in some detail activities during the collision and related them to overall behavior and antecedents that stress the organization uncover some drift into failure mechanisms that erode safety defenses provided by the Air Navigation Service Provider (ANSP), enabling a mid-air collision to be happen.
Keywords: air traffic, Brazilian Air traffic Control System (ATS), Air Navigation Service Provider (ANSP)
DOI: 10.3233/WOR-2012-0162-232
Citation: Work,
vol. 41, no. Supplement 1, pp. 232-239, 2012
Abstract: The objective of the present study is to propose a method to dynamically evaluate discomfort of a passenger seat by measuring the interface pressure between the occupant and the seat during the performance of the most common activities of a typical flight. This article reports the results of resting and reading studies performed in a simulator that represents the interior of a commercial aircraft.
Abstract: To predict the technology acceptance of a system before market release is one of the big challenges of today. Many models are concerned with the question if someone is going to accept the system or not. Within this work a first empirical investigation of a personal trait called Pleasure of Control (PoC) is presented. Pleasure of Control is a construct that divides people into those people enjoy having control over a technical system and those who do not. It is predicted that a high Pleasure of Control leads to a prolonged system usage and unwillingness to accept highly automated systems.…This paper presents a first empirical investigation of Pleasure of Control with 10 Persons with focus on usage durations. An experimental study revealed differences in the usage durations of a technical system (Apple iPad) between users with high and user with low Pleasure of Control measures.
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Keywords: technology acceptance, usage durations, pleasure of control, automated systems
DOI: 10.3233/WOR-2012-0164-246
Citation: Work,
vol. 41, no. Supplement 1, pp. 246-251, 2012
Abstract: At present, the number of the vehicle requirements has been continuously increasing. These requirements can be related to the customer as well as the technical requirements. Among these, the “feeling of space” of the occupants inside the vehicles can be regarded as one of the most important factors. In this respect, the driver and passengers should be able to experience positive feeling of space inside the vehicle. There are numerous factors that can influence the sense of space inside the vehicle. These include geometry (vehicle dimensions), light exposure, ambient lights, colors, material selection and material surface. Depending on the selection,…the sense of space can be dramatically influenced by these factors. In general, human feeling is subjective and cannot be measured by any instrument. The measure can nevertheless be carried out by utilizing the method of subjective evaluation. Throughout the experiments, the method of evaluation is developed and the factors which can influence the interior feeling are analyzed. In this process, psychological perception, architectural aspects and anthropometry are considered and knowledge from the other domains is transferred in the form of a multidisciplinary approach. The experiments with an aim to evaluate the overall sense of space in the vehicle are carried out based on the physical mock up of BMW 1 series (E87). The space perception with different interior dimensions and anthropometric data of test persons are also analyzed. The use of Computer Aided Technology was shown by CATIA V5, PCMAN and RAMSIS. The results show a good correlation between the subjective evaluation and the geometric values.
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Keywords: sense of space, effect of space, space perception, PCMAN, objective evaluation of space effects
DOI: 10.3233/WOR-2012-0165-252
Citation: Work,
vol. 41, no. Supplement 1, pp. 252-257, 2012
Abstract: Lack of system reliability has been repeatedly identified as a factor that decreases trust. However, aesthetics has an important role in the development of trust. Most of the research concerning the connection between aesthetics and trust focused on mobile commerce and websites while very little has been done in examining aesthetics in automated systems. This study integrated aesthetics manipulations into an imperfect in-vehicle automation system and focused on the power of aesthetics to decrease the negative effects of errors on trust, satisfaction, annoyance, and human-automation cooperation perceptions. Participants used the navigation system in either 100% or 85% accuracy levels with…an aesthetic or non aesthetic system (4 conditions). In both aesthetic and non aesthetic systems, perceptions of trust, satisfaction and human automation cooperation were decreased in the imperfect system compared to the perfect one. However, in the annoyance rating, this trend was found only in the aesthetic system while in the non-aesthetic system no difference was found between the two levels of accuracy. This single effect may indicate upon the possibility that in automated systems aesthetics affects trust and satisfaction more moderately compared to mobile commerce applications and websites. However, more research is needed to assess this assumption.
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Abstract: This article presents a study on the perception of fear related to the use of three different types of urban furniture, qualitatively evaluated based on interviews while people were using them in the city of Porto Alegre, Brazil: the bus shelter, the playground, and the gymnastic equipment. The fear related to the lack of safety of the urban space was associated with the use of the three types of products. The fear experienced by the use of the playground and the bus shelter was related to the occurrence of accidents, since both products are often unsafe and do not fulfill…ergonomic parameters. The fear experienced from the use of the gymnastic equipment is related to the possibility of incorrect use of the product and the occurrence of harassment. Both ergonomics and emotion are important aspects to be considered in design, in order to make the use of social/ collective products a pleasant experience.
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Keywords: emotion and design, ergonomics, collective product
DOI: 10.3233/WOR-2012-0167-266
Citation: Work,
vol. 41, no. Supplement 1, pp. 266-271, 2012
Abstract: Past research showed that people are able to perceive the personality of others at zero acquaintances. There are two main ways, verbal and non-verbal methods, which play an important role for one in perceiving personality of others. Extensive research was conducted in relating personality with verbal, paralinguistic and gestures cues. However, there are not much research, to our knowledge, that relates the appearance and perceived personality of robots. The main objective of this research is to relate individual design features with big five perceived personality of the robots. We used the results of rated perceptions across 100 pictorial images of…robots and relate the results with the 40 individual design features using General Linear Model (GLM). The initial results of the GLM analysis showed that participants’ rating of personality of robot fell along the dimension of perceived friendliness which is a common rotation of extroversion and agreeableness. Some relationships were found between humanlike design features and perceived friendliness of robots. Since participants are more familiar with humans, participants perceived robots with humanlike features friendlier than the others. Some other findings such as color and surface material were found related with participants’ perceived friendliness as well. In the future, we will work on the analysis of the main and interaction effects of individual features on user’s perceived friendliness.
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Keywords: social robots, perceived personality, visual appearance, generalized linear model
DOI: 10.3233/WOR-2012-0168-272
Citation: Work,
vol. 41, no. Supplement 1, pp. 272-276, 2012
Abstract: Several people buy products that they will never use or even know what for. Feelings associated with pleasure, spontaneity and possession of something are reasons why people buy products without considering if they really need it or not if it will be useful or not, etc.. The collective buying sites are going up and offer products and services with great discounts. This study aims to relate the emotional design and usability concerning to collective buying sites and identify the reasons that influence people when it comes to buy something online.
Keywords: user experience, interface analysis, simplification of purchasing processes
DOI: 10.3233/WOR-2012-0169-277
Citation: Work,
vol. 41, no. Supplement 1, pp. 277-281, 2012
Abstract: This article presents a study on the identification of a setting whose arrangement of attributes could lead to the perception of pleasantness of a bus shelter: a product that should welcome people while waiting for the bus. Two different bus shelters typologies in the city of Porto Alegre, state of Rio Grande do Sul, Brazil, were evaluated, where four attributes were under consideration. The relation between the shelters subject of the study and the surroundings was significant for defining the attributes. The setting with curve shaped cover, bench, rear wall, and surrounding vegetation was considered the most pleasant one. The…seats and the rear wall were associated with the practical function of the product while the curve shaped cover and the surrounding vegetation were associated with the aesthetical function according to the participant users.
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Keywords: emotional design, pleasantness, bus shelter, product attributes, product functions
DOI: 10.3233/WOR-2012-0170-282
Citation: Work,
vol. 41, no. Supplement 1, pp. 282-289, 2012
Abstract: This article addresses the love for shoes by the perspective of design and emotion. Reviewing the footwear history, we realize that it did not take too long for the shoes start to have new functions, aesthetic and symbolic, which eventually came to have greater relevance in the acquisition of women’s shoes. Today, these outweigh the importance of physical comfort for many women, that once feeling pretty, do not realize the discomfort of the shoe. Studies indicate that the objects we love have a strong influence on our sense of identity, especially when dealing with clothing articles that have the power…to show on our appearance our identity, tastes and preferences. Crossing the semiotics field, the footwear is analyzed as an object of feminine desire, imbued with symbolic relations. As a result, we propose a framework to describe the emotional relationship between women and shoes.
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Keywords: female footwear, design and emotion, love for products, protection, pleasure
DOI: 10.3233/WOR-2012-0171-290
Citation: Work,
vol. 41, no. Supplement 1, pp. 290-294, 2012
Abstract: Comfort on automobile seats is lived daily by thousands of drivers. Epistemologically, comfort can be understood under the theory of complexity, since it emerges from a chain of interrelationships between man and several elements of the system. This interaction process can engender extreme comfort associated to the feeling of pleasure and wellbeing or, on the other hand, lead to discomfort, normally followed by pain. This article has for purpose the development of a theoretical model that favours the comfort feature on automobile seats through the identification of its facets and indicators. For such, a theoretical study is resorted to, allowing…the mapping of elements that constitute the model. The results present a comfort model on automobile seats that contemplates the (physical, psychological, object, context and environment) facets. This model is expected to contribute with the automobile industry for the development of improvements of the ergonomic project of seats to increase the comfort noticed by the users.
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Keywords: comfort, ergonomics, automobile, seat, model
DOI: 10.3233/WOR-2012-0172-295
Citation: Work,
vol. 41, no. Supplement 1, pp. 295-302, 2012
Abstract: The aim of this paper is to present Finnish employees’ opinions on continuing work until retirement pension and after the age of 63, and to find out if physical workload is related to these opinions. Altogether 39% of men and 40% of women had never had thoughts of early retirement, and 59% claimed (both men and women) that they would consider working beyond the age of 63. Own health (20%); financial gain such as salary and better pension (19%); meaningful, interesting and challenging work (15%); flexible working hours or part-time work (13%); lighter work load (13%); good work community (8%);…and good work environment (6%) were stated as factors affecting the decision to continue working after the age of 63. Employees whose work involved low physical workload had less thoughts of early retirement and had considered continuing work after the age of 63 more often than those whose work involved high physical loads. Own health in particular was stated as a reason to consider continuing work by employees whose work was physically demanding.
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Keywords: retirement intentions, postponing retirement, physically demanding work, work posture
DOI: 10.3233/WOR-2012-0173-303
Citation: Work,
vol. 41, no. Supplement 1, pp. 303-306, 2012
Abstract: In many countries of the world, retirement is mandatory at the age at which persons who hold certain jobs or offices are required by employment law to leave their employment, or retire (60 to 65 years). Typically, this is justified by the argument that certain occupations are either too dangerous or require high levels of physical skills and mental work. Every worker has to leave the workforce at that age. However, starting from the last two decades of the last century, it is observed that retirees live more years in retirement than ever before. This relatively long retirement as well…as retirees’ body fitness made many of them engage in new jobs which are either similar to their career jobs, or completely different from them. In this new type of employment which is called “bridge employment’, the retired worker may spend more than ten years. But, to what extent these new jobs are fitted to the aged worker? Considering that experiencing any type of event increases the risk of worse health outcomes over time, bridge employment should be ergonomically designed if it is to fit the aged worker characteristics (physical, mental and affective).
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Keywords: retirement, aged worker, career jobs, bridge employment, ergonomics
DOI: 10.3233/WOR-2012-0174-307
Citation: Work,
vol. 41, no. Supplement 1, pp. 307-312, 2012
Abstract: At present the health of people in theirs 60s is the same as in theirs 50s around fifty years ago. Using older academics is a topical problem for universities in remaining efficient. Data regarding academics’ scientific productivity at universities were collected and questionnaires compiled in the Faculty of Economics and Business Administration of Tallinn University of Technology in Estonia. Studies showed that the productivity of academics at university increases as they grow older (into their 60s). These academics are valuable to the university. The choice of academics should be made according to the candidates’ knowledge and ability to work.
Keywords: ability to work, research, academics
DOI: 10.3233/WOR-2012-0175-313
Citation: Work,
vol. 41, no. Supplement 1, pp. 313-315, 2012
Abstract: Nursing personnel is essential in hospital, health centers and enterprises and is the large work force in health system. A cross-sectional study was conducted in a large city in two public hospitals and five health centre with the objective of to evaluate the work ability and health aspects of nursing staff. The sample was composed by 570 workers. The Work Ability Index – WAI and a questionnaire with socio-demographic, health and life style data was applied. The majority of workers was women (83%), married (50.4%), and was working in night shift work (65.6%); 61.4% was auxiliary nursing, 22.3% was registered…nurses (RN). The average age was 38.9 years (SD 7.8) and the Body Mass Index mean was 25.8 (SD 5.3). Only 17.2% referred to practice at least 150 minutes of physical exercise five times per week or more. 26.8% had a second job. The work ability mean was 39.3 (SD 5.3) points. Age had a negative correlation with WAI (p=0.0052). Public hospital and health centre workers had poor work ability score when compared with workers from another branches. Public policies related to workplace health promotion need to be implemented in public hospital and health centre to improve the work ability.
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Keywords: life style, work ability, aging, nursing staff
DOI: 10.3233/WOR-2012-0176-316
Citation: Work,
vol. 41, no. Supplement 1, pp. 316-319, 2012
Abstract: Knowing the users is capital for building user-friendly digital interfaces. One way to think about the users is considering their familiarity with this technology. This article presents the results of twelve interviews with elderly people residing in the so-called South Zone of Rio de Janeiro (Brazil) who have used mobile phones over at least one year. It is part of the Doctor’s Thesis “Mobile phones for elderly people — usability for social integration” (“Celulares para idosos — usabilidade a serviço da integração social”), which is targeted at ascertaining if the current mobile phones are user-friendly for elderly people. Through the…technique of Guided Interviews, we found usage time, criteria for choice of phones, reasons for changes, preferences, and manners of use. Preliminarily, we have noticed differences in the behavior of the participating users and performed a qualitative analysis according to groups of age and gender.
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Keywords: Elderly users, mobile phones, usage, features and preferenes
DOI: 10.3233/WOR-2012-1003-320
Citation: Work,
vol. 41, no. Supplement 1, pp. 320-327, 2012
Abstract: Older adults have been facing usability problems every day, and with the increasing of life expectation those issues will be more and more frequent. The study of this group capacities and limitations could help designers to project systems more usable to everyone.
Abstract: The ability of older adults to use a domestic appliance depends on their comprehension of the appliance’s operation. This may depend on transfer of understanding from similar, more familiar technology. While this may assist their interaction with the new device, it may constrain the discovery of new functionality not represented in the familiar technology, and, thereby, constrain the discovery of advanced functionality. Older adults experience declining cognitive abilities associated with attention, perceptual encoding, and memory (cueing and recall). Designing appliances to extend cognitive abilities provides opportunity to prolong functional independence. Concepts from cognitive psychology, human factors, and gerontology are reviewed…to explain age-related behavior towards technology to support innovative product development of technologies for older adults.
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Abstract: The World Health Organization (WHO), as well as researchers of the whole world, it has been demonstrating concern with the subject of the aging related to the work and it recognizes that modifications in the several systems of the human body take to the gradual decrease in the effectiveness of each one of them, because the aging caused by the work advances apprenticeships of the cycle of the man’s life, not respecting the natural state of that process. In this sense, it was aimed at with this research to investigate the relative aspects to the capacity for the work and…to the workers’ with responsibility to realize the work in the laundries service, verifying if they present signs of precocious functional aging.
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Keywords: Capacity for the work, Precocious functional aging, Laundry, Workers
DOI: 10.3233/WOR-2012-0179-340
Citation: Work,
vol. 41, no. Supplement 1, pp. 340-348, 2012
Abstract: Internet-based telemedicine is becoming an effective tool to deliver home-healthcare services and health information on demand, especially in rural areas, where there is often a large elderly population with greater rates of preventable chronic diseases. However, the designs of current interfaces for these internet-based telemedicine systems do not take elderly user characteristics into consideration. This study conducted usability testing on the interface of an internet-based telemedicine system using two different age groups, young adults and older adults. Differences in overall performance and satisfaction between the two groups were identified. Based on these results, a future direction is suggested for the…interfaces of internetbased telemedicine systems.
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Abstract: Telemedicine has emerged as an effective tool for providing high quality healthcare service and health-related information, especially in rural areas. Rural areas often have a larger elderly population with greater rates of preventable disease. These areas also have fewer medical resources and specialists, and have limited access to health services, all of which can influence overall health. An internet-based telemedicine system can be one solution to provide the rural elderly with the proper health information when needed. The elderly obviously have limited capabilities compared with younger adults in the use of internet technology. However, the interfaces of the currently existing…internet-based telemedicine systems are not specifically developed for elderly users. This paper suggests future interface design research for an internet-based telemedicine system specifically for the elderly.
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Abstract: Gerontolinguistic obtains a growing importance with the increase of elderly users due to Demographic Change. Since acceptance and ease of use of supportive systems for elderly, such as “E-Nursing-Assistants“, are highly dependent on the age suitable design of readable instructions, an age-appropriate linguistic concept is of high value for usability. There has been only little research on the relevance of foreign words, signal words, textual arrangement, optical accentuation of key terms and temporal iconicity concerning older users. Thus, an efficient design of age suitable manual instructions within a medical context still remains to be done. The objective of this research…was to evaluate the relevance of the previously mentioned factors in the context of written instructions. For this, an empirical survey was designed which was given to 45 study participants. The subjects of the experiment were given 4x3 instructions after a pretest questionnaire. The aim was to execute these instructions as correctly and quickly as possible. Furthermore the instructions were rated regarding comprehensibility with a retrospective questionnaire.
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Keywords: readability, 50+, temporal iconicity, linguistic factors, layout factors
DOI: 10.3233/WOR-2012-0182-357
Citation: Work,
vol. 41, no. Supplement 1, pp. 357-361, 2012
Abstract: As the world population is ageing, studies on the socio-economic and health consequences are proliferating. Little has been done on the effectiveness and impact elderly may benefit from the use of technology in their everyday life. The pilot study, implemented within a funded project aimed at identifying sustainable actions to promote Seniors’ quality of life, intended to investigate this kind of interaction in terms of accessibility and acceptability that senior citizen experience with technological devices promoting motor and cognitive training. In the hypothesis, interfaces and technological artifacts, that still take in little account the seniors’ physical characteristics (e.g. physiological limitations…in sight, hearing, movement) and cognitive processes (selective memory often driven by practical needs), can cause elderly to mistrust technology. Study participants were twenty over seventy-year-old people, who were observed and interviewed in context in a two-hour training session regarding the technological devices user experience. The results are presented with scenario-based techniques that help represent typologies of users in different use situations. Findings confirm the hypothesis, highlighting that elderly may accept technological artifacts when they perceive them as bringing benefits in terms of well-being and health.
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Keywords: ageing, quality of life, usability, interaction design
DOI: 10.3233/WOR-2012-0183-362
Citation: Work,
vol. 41, no. Supplement 1, pp. 362-369, 2012
Abstract: The elderly are at an increased risk for being diagnosed with diabetes. While previous studies have examined technique errors when a patient used his or her current blood glucometer or a single novel glucometer, no study has measured errors as a patient transferred to using a second, novel experimental glucometer. Results support findings that older adults perform more slowly and less accurately than younger adults when transferring between pieces of equipment. Implications for future blood glucometer design and training are discussed.
Keywords: healthcare, aging, medical devices, blood glucose monitor
DOI: 10.3233/WOR-2012-0184-370
Citation: Work,
vol. 41, no. Supplement 1, pp. 370-373, 2012
Abstract: This study was conducted with older adults living in a long-stay institution in the city of Foz do Iguacu, Parana, Brazil with the objective of assessing the influence of muscle strength loss in the risk of falls. The sample consisted of 65 elderly who walk without the aid of support for locomotion, 37 women and 28 men, aged between 67 and 80 years. The risk of falls was assessed through the TUG test. To determine the handgrip strength, a hand dynamometer model Jamar ( was used, which provides the result in kg / force (kgf), being held only with the…dominant hand. The results showed that in the last 12 months, only 32% of the elderly surveyed had no fall and the average handgrip strength was 24.32 ( 11.22 kgf; 40% had one fall and the average handgrip strength was 23.82 ( 10.18 kgf; 8% had two falls and the average handgrip strength was 19.48 ( 8.21 kgf and 20% had more than one fall and the average handgrip strength of 18.13 ( 7.33 Kgf., indicating that the force levels are statistically lower among elderly at high risk of falls (p> 0.05). It was concluded that the lower the force level, the greater the likelihood of falls. Thus, it is important to stress that due to the loss of muscle strength, all ergonomic hazards and architectural barriers must be removed so that older adults can perform their tasks more easily, with comfort and safety.
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Keywords: aging, ergonomics, accident
DOI: 10.3233/WOR-2012-0185-374
Citation: Work,
vol. 41, no. Supplement 1, pp. 374-379, 2012
Abstract: The EU and its Member States have identified population ageing as one of the key economic and social challenges to be faced. A high employment rate for older workers is essential. The ability to work is a prerequisite for a high employment rate for older workers. From 1965-2000, we carried out physiological and ergonomic studies in enterprises in Estonia, Russia, Ukraine and Moldova and proposed measures to avoid health risks. Our investigations were commissioned by industrial enterprises to improve the workplace and working conditions. The most interesting finding was that it was possible to markedly postpone the development of ageing…changes in workers’ bodies by up to 20 years without major investments.
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Keywords: ergonomics, youth, ageing
DOI: 10.3233/WOR-2012-0186-380
Citation: Work,
vol. 41, no. Supplement 1, pp. 380-382, 2012
Abstract: French companies are legally required to develop action plans to improve employment and work conditions for older workers (“plans seniors”). These plans contain measures oriented towards recruiting, career evolution, skills developme1nt, knowledge transmission and improvement of work conditions. A tool for assessing work situations experienced by council buildings caretakers (“gardiens”) was used in such a plan on behalf of the main agency of council housing in Paris, and we developed. This assessment tool was developed after ergonomic work analysis on a sample of 36 older caretakers (age > 57 y.o). The technical inspectors in charge of technical interventions on buildings…and managing caretakers were trained to use the assessment tool and apply it to all caretakers aged 50 and over.
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Keywords: work analysis, aging, social housing, management training
DOI: 10.3233/WOR-2012-1004-383
Citation: Work,
vol. 41, no. Supplement 1, pp. 383-387, 2012
Abstract: The purpose of this study was to develop a regression equation that, incorporating the potential energy of the load in the hands, was capable of improved predictions of spinal compression forces. A stepwise polynomial equation was developed from EMG profiles of 15 muscles, and its spinal joint loading predictions at L4/L5 were compared to current methods of calculating spinal compression. Absolute muscle activation was shown to increase with increased loading height, indicating that the central nervous system responds to changes in spinal stability. The inclusion of potential energy into the calculation of spinal disc compression at L4/L5 improved estimates of…the compressive forces acting on the spine. This is the first model to incorporate potential energy into a predictive model for lumbar spine compression without the use of electromyography. It was concluded that potential energy plays a vital role in dictating the recruitment patterns of the trunk.
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Keywords: lifting, compression, low back loading
DOI: 10.3233/WOR-2012-0187-388
Citation: Work,
vol. 41, no. Supplement 1, pp. 388-393, 2012
Abstract: Physical workload is a continuous problem, even in modern workplaces. The purpose of the survey was to determine the effect of support on employees’ physical load factors at workplaces. Training, guidance and support were the main focus areas of the early support intervention, which aimed to enable supervisors to find weak signals of impaired ergonomics. The survey was carried out in the form of a controlled longitudinal study, and the material was gathered via a questionnaire in both 2008 and 2010 from two co-operative trade groups. The final sample was 301 intervention subjects and 235 control subjects, and the…response rate was 45% in both groups. We applied factor analysis to reduce the number of items. The physical load factors’ sum score consisted of six items. We used logistic regression in the statistical analysis. Encouragement to improve processes at the workplace increased the probability of positive change (i.e. decrease) in physical load factors. The same applied to working pace, if individuals could control it themselves. In contrast, workload and the support of supervisors had a reversed impact on workers’ physical load factors. Focusing on promoting workers’ ergonomics is still important in workplaces when aiming to decrease physical load factors.
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Keywords: ergonomics, weak signals, effects, intervention, follow-up study
DOI: 10.3233/WOR-2012-0188-394
Citation: Work,
vol. 41, no. Supplement 1, pp. 394-396, 2012
Abstract: Recently, an equation was developed to predict maximal acceptable effort (MAE) for repetitive tasks based on the product of task frequency and effort duration (ie. duty cycle). This equation has been shown to closely match data from psychophysical studies of the upper extremities. In the current paper, the applicability of this equation was tested on lifting and lowering data from Snook and Ciriello (1991) and was found to fit closely, even at very low duty cycles.
Keywords: psychophysics, strength, maximum acceptable effort, ergonomic limits
DOI: 10.3233/WOR-2012-0189-397
Citation: Work,
vol. 41, no. Supplement 1, pp. 397-400, 2012
Abstract: Aonla is an important Indian fruit crop with great potential for processing into various quality products. Aonla preserve making is an important economic activity in our country. The pricking methods are age old, hence a hand operated aonla pricking machine was introduced in preserve making industries to speed up the pricking task. OWAS and RULA two of the most commonly used ergonomic assessment tools were evaluated for their efficacy in the assessment pricking along with Rating of perceived exertion scale. Analysis of working posture using RULA revealed that the pricking task with existing methods i.e. fork and hand tool requires…immediate investigation and changes in working posture while with machine pricking investigations and changes are required soon. The results of OWAS indicated that the posture maintained while pricking with existing methods need to be changed in future planning while with machine was acceptable. The subjective assessment revealed that machine pricking was less exerting activity as compared to the existing methods. The preserve prepared from machine pricked fruit was most acceptable among consumers. Hence, in the form of machine ergonomic intervention was brought about in preservation industries which have proved beneficial for workers in terms of their safety and productivity.
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Abstract: The use of boiler wood-fired is fairly common equipment utilized in steam generation for energy production in small industries. The boiler activities are considered dangerous and heavy, mainly due to risks of explosions and the lack of mechanization of the process. This study assessed the burden of physical labor that operators of boilers are subjected during the workday. Assessment of these conditions was carried out through quantitative and qualitative measurements. A heart rate monitor, a wet-bulb globe thermometer (WBGT), a tape-measure and a digital infrared camera were the instruments used to collect the quantitative data. The Nordic Questionnaire and the…Painful Areas Diagram were used to relate the health problems of the boiler operator with activity. With study, was concluded that the boiler activity may cause pains in the body of intensity different, muscle fatigue and diseases due to excessive weight and the exposure to heat. The research contributed to improve the boiler operator’s workplace and working conditions.
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Abstract: The current article aims to analyse the activity and the repercussions in the health of the artisan fishermen who use rafts in the urban Beach of Ponta Negra in Natal – RN, with emphasis on the physical demands at the step of hauling the nets from the ocean. It has been taken as a reference the methodology of Work Ergonomic Analysis-WEA. 21 fishermen participated in the study (50% of the population). It was used applying observational techniques and methodologies (open and sistematic observations and simulations) interactional ( social and economic questionnaire, conversational actions, verbalizations, self confrontations and collective analysis) and…health assessment (static postural assessment, movement flexibility of flexo extension of the shoulder and the ischiotibial muscle, lumbar region and hang grip. Applying the diagram of painful areas and the Nordic Questionnaire of mucleskeletal symptoms). The results were submeted to restitutions and validations with the raftmen. The hauling of the nets represents a high muscleskeletal risk, joining physical effort, adopting forced postures with the rotation of the spine and movement repetition, mainly flexo extension of vertebral spine, aggravated by the demand of strength fo the stabilizing muscles of the human body to keep the poise. The impacts of the activity of the fisherman of Ponta Negra, related to postures and strength demand were observed in the postural assessment and are related to the activity.
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Keywords: ergonomics, artisanal fishery, rafts, physical demands, health assessment
DOI: 10.3233/WOR-2012-0191-414
Citation: Work,
vol. 41, no. Supplement 1, pp. 414-421, 2012
Abstract: This paper describes the findings associated with the ability of an individual to perform the United States Army’s Common Soldier Tasks of: “Maintaining an M16-Series Rifle” , “Protect Yourself from Chemical, Biological, Radiological, and Nuclear (CBRN) Injury or Contamination with Mission-Oriented Protective Posture (MOPP) Gear”, and “Protect Yourself from Chemical and Biological (CB) Contamination Using Your Assigned Protective Mask.” The analysis was conducted using data compiled from videos of a Soldier performing the given tasks at Walter Reed Army Medical Center. The findings reflect the opinions of researchers in identifying potential elements, which impose abnormal, irregular, and/or extraneous effort when…performing the tasks as outlined in STP-21-1-SMCT – Soldier’s Manual of Common Tasks: Skill Level I.
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Abstract: The study was performed in a sample of 39 firemen. The state of health for each fire fighter was evaluated by means of a clinical examination and also through some specific exams. Aerobic capacity was estimated as an indicator of physical fitness. In each load, cardiac frequency and oxygen consumption were measured under a steady state condition. Additionally, body composition was calculated using a Tanita professional scale. Physical effort at work was determined by measuring cardiac frequency using a telemetric unit. Evaluations were carried out during night shifts, registering information under the following conditions: night shifts without emergency, fire simulation,…training exercises and real fire fighting. In general terms, it is possible to state that fire fighters are healthy according to the result of the clinical examination. However, it is very important to highlight that 70% of the firemen consume alcohol and 80% were smokers. The average aerobic capacity of the sample was 2.6 l/min or 34.5 ml/kg/min. In terms of overweight and obesity, the body mass index was 25.7, whereas the percentage fat mass reached an average of 22.9 %. The cardiovascular load in the night shifts without emergencies did not surpass 40%, which in Chile is considered the highest limit for sustained work. However, during training, simulations and real fires, the firemen had higher cardiac frequencies, reaching peak levels close to 100% cardiovascular load
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Keywords: aerobic capacity, fire fighters, cardiovascular load
DOI: 10.3233/WOR-2012-0193-432
Citation: Work,
vol. 41, no. Supplement 1, pp. 432-436, 2012
Abstract: The sustainable development is a challenge to all areas of knowledge. In the field of design, it motivates an enhanced discussion about the functions of systems, products and services. Accordingly, this paper presents a theoretical contribution to the sustainable articulation of the functions of industrial products from principles of cognitive ergonomics. This paper is based on an exploratory literature about the functions of industrial products and further study of the relationship between man and object of Cognitive Ergonomics, specifically linked the aesthetic perception and symbolic. Presents qualitative results of this correlation, which indicates the feasibility of a better articulation in…product development. The paper argues that in the practical field of design, the best articulation of the functions may influence the effectiveness of product performance in its relationship with the user. Already, on theoretical grounds, this new articulation can help designers to understand the nature of the transdisciplinary functions and the insights into product design.
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Abstract: This paper explores the extent of the physiological stresses of female workers at kitchen workstation while performing the various activities. For this a survey of eighty homemakers and experiment on sixteen respondents having similar physical and physiological parameters was done. Five activities in which the respondents faced maximum problems were selected and were standardized. Physiological stresses including cardiovascular, muscular, and energy expenditure during these activities were then assessed. Study revealed that fatigue during the selected five activities i.e. cutting, grating, rolling, kneading, dish washing, was felt mainly at the wrist, fore arm, followed by discomfort in the shoulders, upper arm,…lower back and neck. Energy expenditure for these activities ranged from 7.0 to10 kJ\min, total cardiac cost of work (TCCW) was between 200.81 to 364.30 beats, physiological cost of work (PCW) was 12.82 to 26.26 beats\min; maximum for grating and minimum for rolling. The percent increase in heart rate was maximum for grating 38.56 and minimum for rolling 16.20. Reduction in grip and pinch strength of right hand was found more as compared to the left hand.
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Keywords: Ergonomics, Physiological stress, Cooking activities, Energy expenditure, Workstation
DOI: 10.3233/WOR-2012-0194-441
Citation: Work,
vol. 41, no. Supplement 1, pp. 441-446, 2012
Abstract: The aim of the present study was to investigate the relation between self-reported pain, muscular activity and postural load during cleaning tasks. Eighteen cleaners performed usual cleaning tasks in both a laboratory and a lecture room. The level of perceived pain in the neck-shoulder region during the last 7 days was recorded. Bipolar surface electromyography (SEMG) was recorded bilaterally from upper trapezius and erector spinae muscles during cleaning. Root mean square (RMS) and permutation entropy (PE) values representing amplitude and complexity of SEMG time-series were estimated. A tri-axial accelerometer package was mounted on the low back (L5-S1) to measure postural…changes during cleaning tasks. The 10th, 50th and 90th percentiles of the angular distributions were computed to characterize postures and movements. Pain tended to play a significant role on RMS of left/right trapezius and left erector spinae muscles (P≤0.08). Cleaners with low pain level exhibited higher muscular activity during cleaning. Pain played or tended to play a significant role on PE of left and right erector spinae muscles (P≤0.08). Pain played a significant role on the 10th , 50th and 90th percentile (P<0.05) of lateral flexion angle (side bending). The present study emphasizes biomechanical adaptations occurring in presence of neck-shoulder pain during cleaning tasks.
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Keywords: complexity, electromyography, inclinometry, motor adaptations
DOI: 10.3233/WOR-2012-0195-447
Citation: Work,
vol. 41, no. Supplement 1, pp. 447-452, 2012
Abstract: Considering the importance of posture to the workers’ health in the production of charcoal, this paper presents an ergonomic research based on a biomechanical focus that aims to evaluate the posture adopted by these workers on the production of charcoal in vertical metallic cylinders. Thus, it was verified the incidence of pain and/or musculoskeletal injuries to these workers. Also, it was evaluated the weight carried by them and the positions taken in their daily tasks. Applying the Ergonomic Analysis of Labor, the data collection was done by directly observing the workers, registering images, by interviews, and posture analysis based on…the OWAS method. The main results of the research show that there are postures with risks in the four levels of musculoskeletal injuries classified by OWAS, concluding that the method is imperative for ergonomic recommendations for minimization or eradication of suffering injury and worker’s postural constraints.
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Abstract: The increased generation of garbage has become a problem in large cities, with greater demand for collection services. The collector is subjected to high workload. This study describes the work in garbage collection service, highlighting the requirements of time, resulting in physical and psychosocial demands to collectors. Ergonomic Work Analysis (EWA) - a method focused on the study of work in real situations was used. Initially, technical visits, global observations and unstructured interviews with different subjects of a garbage collection company were conducted. The following step of the systematic observations was accompanied by interviews conducted during the execution of tasks,…inquiring about the actions taken, and also interviews about the actions, but conducted after the development of the tasks, photographic records and audiovisual recordings, of workers from two garbage collection teams. Contradictions between the prescribed work and activities (actual work) were identified, as well as the variability present in this process, and strategies adopted by these workers to regulate the workload. It was concluded that the insufficiency of means and the organizational structure of management ensue a situation where the collection process is maintained at the expense of hyper-requesting these workers, both physically and psychosocially.
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Abstract: The Brazilians educational institutions need a large energy demand for the operation of laundries, restaurants and accommodation of students. Much of that energy comes from steam generated in boilers with wood fuel. The laboral activity in boiler may present problems for the operator’s health due to exposure to excessive heat, and its operation has a high degree of risk. This paper describes an analysis made the conditions of thermal environment in the operation of a B category boiler, located at a Higher Education Institution, located in the Zona da Mata Mineira The equipments used to collect data were Meter WBGT…of the Heat Index; Meter of Wet Bulb Index and Globe Thermometer (WBGT); Politeste Instruments, an anemometer and an Infrared Thermometer. By the application of questionnaires, the second phase consisted of collecting data on environmental factors (temperature natural environment, globe temperature, relative humidity and air velocity). The study concluded that during the period evaluated, the activity had thermal overload.
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Abstract: Many authors studied work situations and, mainly, ergonomics projects concerning the financial benefit point of view. At the same time seems to be little information available concerning these financial benefits in manufacturing companies’ processes. The aim of this article is to identify if there enough information available within a company to quantify the financial benefits of an ergonomic project. The study was applied on two manufacturing companies, one in Brazil and other in Portugal. A literature review based checklist and a manager interview was applied on each company in order to identify if the information was available and how were…been used. The two companies have revealed a good quantity of available information regarding ergonomics benefit calculation. The interviews showed that managers are not aware of the financial savings possibility with investments in ergonomics projects.
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Keywords: ergonomics, project, financial benefits, information
DOI: 10.3233/WOR-2012-0199-476
Citation: Work,
vol. 41, no. Supplement 1, pp. 476-483, 2012
Abstract: The effectiveness of ergonomics application is achieved in the course of this research by reviewing ergonomics literature, internet searches and case studies of a number of work related musculoskeletal disorders (WMSD’s) and other ergonomic related workplace incidence rate. The results of ergonomic intervention control measures such as engineering controls, administrative controls and personnel protective equipment were also studied. The findings in this paper may help to development model for analysing and solving ergonomic problems in the workplace. It concludes on the need for management to support ergonomics intervention programme for effective cost saving, litigation avoidance and better productivity.
Keywords: Risk Factors, Intervention, Management Review and Control Measure
DOI: 10.3233/WOR-2012-0200-484
Citation: Work,
vol. 41, no. Supplement 1, pp. 484-486, 2012
Abstract: In Human Factors and Ergonomics Science (HFES), it is difficult to identify what is the best approach to tackle the workplace and systems design problems which needs to be solved, and it has been also advocated as transdisciplinary and multidisciplinary the issue of “How to solve the human factors and ergonomics problems that are identified?”. The proposition on this study is to combine the theoretical approach for Sustainability Science, the Taxonomy of the Human Factors and Ergonomics (HFE) discipline and the framework for Evidence-Based Medicine in an attempt to be applied in Human Factors and Ergonomics. Applications of ontologies are…known in the field of medical research and computer science. By scrutinizing the key requirements for the HFES structuring of knowledge, it was designed a reference model, First, it was identified the important requirements for HFES Concept structuring, as regarded by Meister. Second, it was developed an evidence-based ergonomics framework as a reference model composed of six levels based on these requirements. Third, it was devised a mapping tool using linguistic resources to translate human work, systems environment and the complexities inherent to their hierarchical relationships to support future development at Level 2 of the reference model and for meeting the two major challenges for HFES, namely, identifying what problems should be addressed in HFE as an Autonomous Science itself and proposing solutions by integrating concepts and methods applied in HFES for those problems.
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Abstract: The purpose of this paper is to present an ergonomic evaluation of a situation of co-exposure to solvents and noise in a flexible packaging printer. We discuss how such an approach carried out in the field of printing industry work has made it possible to highlight serious shortcomings in the effectiveness of the prevention actions that are supposed to protect workers from chemicals risks and noise. The ergonomic analysis identified a strain working conditions. Indeed, some jobs expose to noise and toxic risk. Lamination operations, winding and cutting are purveyors of noise. Some physical and spatial factors contribute to amplify…the toxic risk. The not wearing of personal protective equipment (PPE) by the operators maybe explained by the fact that it doesn’t any possibility to do “otherwise”. Indeed, operators adopt a compromise to achieve the objectives of production to the detriment of their health and safety. These constraints are causing gene and psychosocial factors. The interviews revealed a state of psychosis in the workshop, which was accentuated by the reclassification of an operator which has created a climate of panic and anxiety especially for older operators who have more than 20 years exposed to handling of toxic and more exposure to high noise level.
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Abstract: Infrared imaging has been used to visualize superficial temperatures in industrial employers standing and working in an indoor environment at 22°C. Temperature distributions and changes have been recorded digitally and analyzed. Mean skin temperatures determined by this method have been compared with superficial temperatures obtained with a probe thermocouple. During working hours, surface temperatures were higher over extensor muscles than over other structures and their spatial distributions differed dramatically from those observed before working hours. The authors also analyzed the cold water immersion of the hands during work. This paper showed that working generates different thermal effects on human skin…that reflect physiological and pathological occupational conditions and can be monitored by infrared imaging.
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Abstract: The Authors make a detailed analysis of the introduction of the OCRA Methodology in Brazil that started in August 2008 with the launching of the “OCRA Book” translated to Portuguese. They evaluate the importance of the assessment of the exposure of the upper limbs to the risk due to repetitive movements and efforts, according to the national and international legislation, demonstrating the interconnection of the OCRA Methodology with the Regulating Norms of the Ministry of Labor and Work (NRs – MTE), especially with the NR-17 and its Application Manual. They discuss the new paradigms of the OCRA Method in relation…to the classic paradigms of the ergonomic knowledge. They indicate the OCRA Method as the tool to be used for the confirmation or not of the New Previdentiary Epidemiologic Nexus NTEP/FAP. The Authors present their conclusions based on the practical results the “participants certified by the OCRA Methodology” achieved in the application on different laboral activities in diverse economic segments, showing the risk reduction and the productivity of the companies.
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Keywords: ergonomics, work-related musculoskeletal disorders, risk assessment x repetitive movements
DOI: 10.3233/WOR-2012-0204-510
Citation: Work,
vol. 41, no. Supplement 1, pp. 510-511, 2012
Abstract: Work-related musculoskeletal disorders (WMSD) are common in computer professionals worldwide. Studies have shown that there is an association between the working posture and the development of musculoskeletal disorders. The IT professionals are exposed to different awkward posture while working. Therefore, it is expected that workers may develop different kinds of musculoskeletal discomfort/pain. This study aimed at to find out the relationship between the musculoskeletal discomfort and the postural score. RULA was used for postural analysis. Results of the postural analysis revealed that 30% of the participant’s posture need to “modify soon” and 15% need to modify “immediately”. 78% of the…participants were using computer for more than 8 hours in a day. The major workstation risk factors were reported as improper keyboard height and mouse tray height (32%), improper monitor height (27%) and improper chair height (12%). Results also revealed a significant association between the regional body pain and the RULA score. Musculoskeletal pain was significantly associated with workstation keyboard/mouse surface (r=0.55) and duration of computer use (r=0.64). Intervention programme was recommended for the participant to modify the workstation and the working posture.
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Keywords: workstation Information, RULA, pain
DOI: 10.3233/WOR-2012-0205-512
Citation: Work,
vol. 41, no. Supplement 1, pp. 512-515, 2012
Abstract: Goal - remote online ergonomic assessment in the office environment as compared to face-to-face ergonomic assessment and examination of the applicability of remote online ergonomic assessment to office workers. 40 employees from a large Israeli hi-tech company were ergonomically assessed per the University of California computer usage checklist, according to the two assessment types (face-to-face and remote). An additional Ergonomist “assessor 2” examined the credibility of the process. Results: Research hypothesis 1 was verified: 21 out of 22 questions (95.45%) from the checklist indicated compatibility between “assessor 1” to the “Gold Standard” at an 80% level. Research hypothesis 2: examining…the credibility between the assessors with regard to remote assessment. This hypothesis was partially verified, the correlation between the assessors was measured at 0.54. Research hypothesis 3: examining the extent of deviation of natural posture between distal body parts assessment (distant from the center of the body) and proximal body parts (close to the center of the body). This hypothesis was clearly verified. It has been proven that there is statistical significance between the results. Conclusions: The current research has proved that there is an additional method to assess musculoskeletal disorders risk factors remotely online at office environment.
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Keywords: work related musculoskeletal disorder (WRMSD), ergonomics postural assessment, remote assessment, online assessment, office ergonomics assessments
DOI: 10.3233/WOR-2012-0206-516
Citation: Work,
vol. 41, no. Supplement 1, pp. 516-523, 2012
Abstract: The measurement of performance is a current topic in the management of people in companies, used as a parameter of effectiveness of processes and operations of production. The methods and models of the indicators of current use in the production have concentrated in the assessment of people's performance as determinative resource of the organizational success in the search for the competitiveness. Associated with the classic indicators of performance assessment of the production proceeding, other indicators are used in the assessment of risks and hazards, however with methods focused in the tasks, without connection with the real work activity. The present…article explores literature on the models of performance measurement in use in companies and a field research to understand how companies interpret and use indicators that relate health and work, to direct future studies on the subject. Regarding the literature review, one can see that health indicators can be basically divided into two major groups: the legal and managerial indicators. When conducting case studies, it can be realized that companies do not have precisely the concept of health indicator, or were unable to define which of the indicators could be considered indicators of health, considering that absenteeism was the indicator mentioned by the four companies.
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Keywords: ergonomics, ambulatory complaints, absenteeism, frequency accidents
DOI: 10.3233/WOR-2012-0207-524
Citation: Work,
vol. 41, no. Supplement 1, pp. 524-531, 2012
Abstract: This article presents information about the development of the dissertation. Deals with the production of ergonomic diagnosis in the environments and work processes of an important center of research and development in Public Health, Fiocruz. Critically evaluates the performance of a team promoting and facilitating the process of implementing ergonomic changes suggested. Through analysis of documents and statements by some managers and representatives of Human Resources was possible to identify the factors that facilitate and hinder the implementation process, linking them to the organization of the institution and conduct of the agents involved. Finally, it makes a reflection on practice,…results and developments involved in the processes of change initiated by the ergonomic actions, proposing its replication along with other institutes of the Civilian Personnel of Federal Public Administration.
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Keywords: Ergonomic actions, process implementation, SIASS
DOI: 10.3233/WOR-2012-0208-532
Citation: Work,
vol. 41, no. Supplement 1, pp. 532-538, 2012
Abstract: This paper presents our reflections on the issue of behavioral change according to energy conservation constraints and on the status of sustainability in the design of ambient interactive systems at home. We point out how ergonomics contributes to the study of human factors underlying energy consumption. Relating to situated cognition and human computer interaction, our approach relies both on the ergonomic evaluation of feedback consumption displays and on the modeling of domestic activities in order to identify household concerns in real settings. We present empirical results to illustrate this global approach. The results of those studies allow the design of…interactive systems: informative and pedagogical systems as well as pervasive and adaptive ambient systems. In our approach, sustainability is taken into account as a design criterion, as security could be, whereas the main design purpose is to aid households in their daily life in order to build a “sustainable situation”.
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Keywords: Models of human activity, sustainable situation, HCI, consumption feedback, sustainability, electricity consumption behavior, situated cognition
DOI: 10.3233/WOR-2012-0662-539
Citation: Work,
vol. 41, no. Supplement 1, pp. 539-548, 2012
Abstract: With the advent of the deep economic crisis in Argentina on 2001, the recovery of companies through to the creation of the Cooperatives Working Self-Management or Factories Recovered by its workers was constituted as one of the ways in which the salaried disobeyed the increasing unemployment. When the companies turn into recovered factories they tend to leave of side practices that have been seen like imposed by the previous organization and not understanding them as a primary condition for the execution of his tasks. Safety and ergonomics are two disciplines that are no longer considered relevant to the daily work.…Therefore this investigation aims to revalue, undergo semantic to give back to a place in every organization analyzed. This research developed a self-diagnostic tool for working conditions, and the environment, present in the recovered factories.
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Keywords: recovered factories, self management, ergonomics, working conditions, self-diagnotics tools
DOI: 10.3233/WOR-2012-0209-549
Citation: Work,
vol. 41, no. Supplement 1, pp. 549-551, 2012
Abstract: The development of ergonomics’ recommendations, guidelines and standards are attempts to promote the integration of ergonomics into industrial contexts. Such developments result from several sources and professionals and represent the effort that has been done to develop healthier and safer work environments. However, the availability of large amount of data and documents regarding ergonomics does not guarantee their applicability. The main goal of this paper is to use a specific case to demonstrate how ergonomics criteria were developed in order to contribute to the design of workplaces. Based on the obtained results from research undertaken in a tire company, it…was observed that the ergonomics criteria should be presented as design specifications in order to be used by engineers and designers. In conclusion, it is observed that the multiple constraint environment impeded the appliance of the ergonomics criteria. It was also observed that the knowledge on technical design and the acquaintance with ergonomic standards, the level of integration in the design team, and the ability to communicate with workers and other technical staff have paramount importance in integrating ergonomics criteria into the design process.
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Keywords: ergonomics criteria, design process, design specifications, tire company
DOI: 10.3233/WOR-2012-0210-552
Citation: Work,
vol. 41, no. Supplement 1, pp. 552-559, 2012
Abstract: As demanded at Collective Employment Agreement (CEA), three Ergonomic assessment of work (AEW) where made into an airport from a big Brazilian city (in particular, at the flight tower), with a 2 years interval between them. The objective was to produce a report pointing out problems and solutions. At the third time (2010), were verified that the work conditions where almost the same from 2006 and 2008, although all recommendations made in the reports. This work presents how the AET Team worked with this situation. At the third AEW, due the lack of real changes and the necessity of a…report, the strategy was to know how workers where dealing with the complains and constraint detected at the previous reports, and how it interfere in abnormal or danger situations. Trying to explain this organizational phenomenon, we resort to Resilience Engineering to understand how those f/actors played to achieve its objectives.
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Keywords: Ergonomics Assesment of Work, Resilience Engineering, Airport Management
DOI: 10.3233/WOR-2012-0211-560
Citation: Work,
vol. 41, no. Supplement 1, pp. 560-567, 2012
Abstract: Malnutrition is a major problem for rural areas of Sub-Saharan Africa. Technology such as the maize mill, which alleviates the burden of pounding grain, also introduces opportunities and new challenges for improved nutrition. While there have been many technical studies of grain mills, and maize mills are in operation in hundreds of locations throughout Sub- Saharan Africa, the maize mill has not been studied from a socio-technical system perspective. This paper reports on the first phase of a study grounded on the hypothesis that mills can improve nutrition by exploiting their function as a social gathering point and providing both…instruction and enjoyable healthful products. The objective was to identify those products that could be made available that customers at the mill would be willing to buy. Following observation of food availability, preparation, and consumption preferences within daily work routines, sample products were prepared and presented for cooking and consumption, along with some discussion at a district center mill owned by a local woman. The responses of customers and the mill owner were positive. Strategies for local manufacture and distribution of these products for sale and roles of the mill owner and the mothers are questions for future study.
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Abstract: Among the many fields of application of Ergonomics, this research deals with the services offered to Justice from the expertise recognized by the Law on prevention of occupational risks within the framework of the Law of Civil Procedure: Ergonomics forensic also called Legal Ergonomics. In Spain there are experiences since 1995 and an important development and this paper is to investigate the actions required for a more widespread use in trials. Consensus methods such as the Delphi survey technique are being employed to help enhance effective decision-making in the future development of Ergonomics Forensics. The Delphi survey is a group…facilitation technique, which is an iterative multistage process, designed to transform opinion into group consensus. It is a flexible approach, that is used commonly within the health and social sciences, however, there is little use and practice of ergonomics as a technique to facilitate the participation of all experts involved: judges, lawyers and expert ergonomists
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Abstract: The growing need in Algeria to develop ergonomics knowledge and practice in industry was behind the initiative to develop a training and research project within the ergonomics laboratory at Oran University. Since 2005 the laboratory team is running an academic option master in work design and ergonomics. The evaluation of the academic master in 2010 revealed the acute need of the local industry for professional competences in ergonomic and work psychology. A professional training master program in “ergonomics & work psychology” was then developed in partnership with local industry, five European Universities and six Universities from three Maghreb countries. Research…projects were initiated around the two training programs, in conjunction with a number of ergonomics dissemination and promotion activities. Preliminary results of the project are presented and discussed in relation to the local context, and in the light of similar cases in Industrially Developing Countries.
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Keywords: promoting and disseminating ergonomics, knowledge and practice, research and training, ergonomic and work psychology, partnership
DOI: 10.3233/WOR-2012-0663-584
Citation: Work,
vol. 41, no. Supplement 1, pp. 584-587, 2012
Abstract: During the last five years, several research review studies have revealed insufficient or even no proof that courses in manual material handling (MMH) are effective at preventing musculoskeletal disorders (MSD). These revelations are placing the current daily practice of MMH trainers under scrutiny. This study analyses how the MMH courses are organised in practice. A web-based questionnaire was developed for trainers. Only trainers giving MMH courses on a regular basis were included. The questionnaire focussed on general characteristics of the courses, content issues and organisational aspects. The results clearly indicated that the MMH courses can only be considered as a…means of making employees aware of good manual handling. Not all content issues that should be addressed in effective MMH courses, are looked at in practice. This is mainly due to time restrictions that trainers experience, often imposed by the company. In conclusion, these organisational restrictions might explain the ineffectiveness of the MMH courses and should therefore be resolved.
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Keywords: manual material handling, training, techniques
DOI: 10.3233/WOR-2012-0214-588
Citation: Work,
vol. 41, no. Supplement 1, pp. 588-591, 2012
Abstract: The present study was developed based on the analysis of workplaces in the engineering industry, particularly in automotive companies. The main objectives of the study were to evaluate the activities present in the workplace concerning manual handling, using assessment methodologies NIOSH Ergonomic Equation [1] and Manual Material Handling [2], present in ISO 11228 [3-4], and to consider the possibility of developing musculoskeletal injuries associated with these activities, an issue of great concern in all industrial sectors. Similarly, it was also shown the suitability of each method to the task concerned. The study was conducted in three steps. The first step…was to collect images and information about the target tasks. As a second step proceeded to the analysis, determining the method to use and to evaluate activities. Finally, we found the results obtained and acted on accordingly. With the study observed situations considered urgent action, according to the methodologies used, and proceeded to develop solutions in order to solve the problems identified, eliminating and / or minimizing embarrassing situations and harmful to employees.
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