Human Systems Management - Volume Pre-press, issue Pre-press

Authors: Sahai, Shikha | Ciby, Mariam Anil | Dominic, Elizabeth

Article Type: Research Article

Abstract: BACKGROUND/OBJECTIVE: With the advent of COVID-19 pandemic, home-based teleworking has become the new normal. Researchers have suggested workplace isolation as the most frequently reported employee concern of teleworkers. Workplace isolation is reported to have many undesirable outcomes. However, limited studies have examined the influence of workplace isolation on mental health and its underlying mechanisms. Drawing from the emotion-centered model of occupational stress and conservation of resources theory, the purpose of this study is to examine the relationship between workplace isolation and mental ill-health with negative emotions as a mediator and psychological capital as a moderator. METHODS: The data …was collected from 322 home-based teleworkers working in Information Technology companies in India using a survey method. The data was analyzed using SmartPLS, SPSS and PROCESS macro. RESULTS: The results suggest the following. First, workplace isolation was associated with mental ill-health and negative emotions mediated this relationship. Second, psychological capital was found to buffer the effects of workplace isolation on negative emotions. Third, the conditional indirect effect of workplace isolation on mental ill-health through negative emotions was weaker in the presence of high psychological capital. CONCLUSION: The current study is the first one to examine the mediating role of negative emotions and the moderating role of psychological capital in the relationship between workplace isolation and mental ill-health among home-based teleworkers. This study demonstrates the importance of psychological capital as a personal resource that can help in coping with the negative effects of workplace isolation. Show more

Keywords: Isolation, workplace isolation, psychological capital, PsyCap, mental health, negative emotions, telework, work from home, home-based telework, high intensity teleworking

DOI: 10.3233/HSM-211178

Citation: Human Systems Management, vol. Pre-press, no. Pre-press, pp. 1-13, 2021

Authors: Karani, Anushree | Deshpande, Revati | Jayswal, Mitesh | Trivedi, Payal

Article Type: Research Article

Abstract: BACKGROUND: The current study explored the relationship between breach of employer obligations, family-work conflict, psychological distress and well-being during Covid-19 unlock phase. OBJECTIVE: The study aimed to understand the breach of how the breach of employer obligation lead to decreased well-being through the family-work conflict and psychological distress during the covid-19 unlock phase. METHODS: The data was collected through structured questionnaire via Google doc from 397 employees across the industries. Snowball sampling was adopted, and SmartPLS 3.0 was used for the structural equation model. RESULTS: Breach of employer obligations are positively affecting family-work conflict. …Further, family-work conflict increases the psychological distress, and psychological distress decreases the well-being (life satisfaction and family satisfaction) of the employees. CONCLUSION: The novel contribution of the study is integrating SET, COR and SIP theory during the pandemic situation. The results highlighted meticulous empirical evidence which answers the question of how the unmet expectations cause a detrimental effect on the employees as well as the organizations in this Covid-19 pandemic situation. Show more

Keywords: Breach of employer obligations, family-work conflict, psychological distress, well-being, life satisfaction, family satisfaction

DOI: 10.3233/HSM-211210

Citation: Human Systems Management, vol. Pre-press, no. Pre-press, pp. 1-15, 2021

Authors: Mohammed Elsaied, Mervat

Article Type: Research Article

Abstract: BACKGROUND: Effective servant leadership affects employee motivation and commitment. It enhances the quality of service provided for customers, customer satisfaction, retention, and makes these institutions more competitive in demanding marketplace. SL is significant for the success of institutions in the hospitality and tourism industry. OBJECTIVES: The paper aims to clarify the relationship between servant leadership (SL) and career commitment (CC). In addition, it aims also to examine the mediating role of Organizational- based self-esteem (OBSE) underpinning this relation. METHODS: The data were collected by a questionnaire from 537 employees, who work in a large Egyptian travel …and Tourism Company, statistical Methods were used such as hierarchical regression, correlation, the bootstrapping test, and so on analyzing the data. RESULTS: The paper provides empirical insights about how SL influenced CC; it suggested that OBSE fully mediated the positive relationship between SL and CC. CONCLUSIONS: The present study expands our understanding of how and under what conditions SL influences career commitment by examining the mediating role of OBSE. Show more

Keywords: Servant leadership, organizational-based self-esteem, career commitment

DOI: 10.3233/HSM-211230

Citation: Human Systems Management, vol. Pre-press, no. Pre-press, pp. 1-14, 2021

Authors: Gede Riana, I.

Article Type: Research Article

Abstract: OBJECTIVE: This research is aimed to analyze the influence of variables that can be outlined as: 1) analyzing and explaining the effects of psychological ownership toward job satisfaction; 2) analyzing and explaining the effects of psychological ownership and organizational citizenship behavior; 3) analyzing and explaining the effects of job satisfaction toward organizational citizenship behavior; and 4) analyzing the role of job satisfaction meditation on the effects of the psychological ownership toward organizational citizenship behavior. METHODS: This research uses explanatory research, which examines a correlation between the variables through hypothetical tests. The model used in this research is the …causality model, the research aimed to determine the cause-effect relationship between two or more variables. The population of this research is four-star hotels in Kuta and Legian. RESULTS/CONCLUSIONS: This research informs that the PO and job satisfaction’s direct effects toward the OCB are significant, yet PO gives a stronger effect. This result also shows that there is a different influence between the employees’ personality and attitude toward their behavior in the workplace. The assessment result of the indirect effects of PO toward the OCB through KK shows that there is a weaker interaction effect with a variance accounted for (VAF) value. Show more

Keywords: Psychological ownership, job satisfaction, Organizational citizenship behavior

DOI: 10.3233/HSM-201055

Citation: Human Systems Management, vol. Pre-press, no. Pre-press, pp. 1-14, 2021

Authors: Kolmykova, Marina | Troyanskaya, Marija | Aralbaeva, Galiya | Seliverstova, Nadezhda | Chetverikova, Nadezhda

Article Type: Research Article

Abstract: BACKGROUND: Digitalization has transformed the modes of work, communication and collaboration in the workplace, which is a challenge for all organizations, requiring the adaptation of structures, strategies, leadership and management culture. In the study, it is proposed to consider management culture as a potential factor that determines the competitive management of the network structure of supply chains. Despite numerous studies dedicated to supply chains digitalization, there’s lack of researches dedicated to deep investigation of management culture transformation in context of the digitalization of supply chains requires. OBJECTIVE: The purpose of the study is to identify the determinants contributing …to the transformation of management culture in context of supply chain digitalization. METHODS: The study is conceptual research that links management culture and the supply chain. Based on the evolutionary dynamism of the theory and practice of management culture, two aspects of culture have been identified: national psychology (subjective beliefs) and company potential (values and behaviour of personnel). RESULTS: It is assumed that the most effective culture in context of supply chain digitalization is digital culture as it is focused on the external environment. It has been found that the key determinants of the change are the values and behaviour of the personnel, and as a result, they create an effective approach to the management culture transformation. CONCLUSIONS: The results of the study allow managers to assess the established organizational culture that facilitates or hinders the activities of the business in order to successfully implement and achieve the goals set. The results of this study can be applied by top managers of companies facing digitalization of supply chains in developing HR and managerial policies and programs. Show more

Keywords: Organizational culture, management culture, human capital, Industry 4.0, digital culture

DOI: 10.3233/HSM-211186

Citation: Human Systems Management, vol. Pre-press, no. Pre-press, pp. 1-12, 2021

Authors: Benhayoun, Lamiae | Lang, Daniel

Article Type: Research Article

Abstract: BACKGROUND: The renewed advent of Artificial Intelligence (AI) is inducing profound changes in the classic categories of technology professions and is creating the need for new specific skills. OBJECTIVE: Identify the gaps in terms of skills between academic training on AI in French engineering and Business Schools, and the requirements of the labour market. METHOD: Extraction of AI training contents from the schools’ websites and scraping of a job advertisements’ website. Then, analysis based on a text mining approach with a Python code for Natural Language Processing. RESULTS: Categorization of occupations related to AI. …Characterization of three classes of skills for the AI market: Technical, Soft and Interdisciplinary. Skills’ gaps concern some professional certifications and the mastery of specific tools, research abilities, and awareness of ethical and regulatory dimensions of AI. CONCLUSIONS: A deep analysis using algorithms for Natural Language Processing. Results that provide a better understanding of the AI capability components at the individual and the organizational levels. A study that can help shape educational programs to respond to the AI market requirements. Show more

Keywords: Artificial intelligence, data science, labour market, higher education, natural language processing, text mining, web scraping, skills

DOI: 10.3233/HSM-211179

Citation: Human Systems Management, vol. Pre-press, no. Pre-press, pp. 1-13, 2021

Authors: Pocztowski, Aleksy | Pauli, Urban

Article Type: Research Article

Abstract: BACKGROUND: Despite the fact that there is a rising number of publications on TM, research on implementing such practices in SMEs and on the impact of contextual factors on TM is scarce. This article focuses on the impact of contextual factors on talent management (TM) practices in small and medium enterprises (SMEs). OBJECTIVE: The main aim of the research was to evaluate the impact of contextual factors on TM practices in SMEs. This paper presents the results of the analyses verifying whether there is a dependence between contextual factors (be they internal or external) and scope of TM …practices introduced in SMEs. METHODS: The data was gathered from 200 randomly selected SMEs. The respondents were questioned about the characteristics of TM practices they run and asked about factors impacting upon their approach to TM. RESULTS: The results prove that there are some statistically significant dependences between the context and TM, but due to the heterogeneity of such enterprises, the complexity of contextual factors and the manager/owner attitude to HRM, no coherent patterns could be found. CONCLUSIONS: It can be concluded that the short-term perspective and reactive actions dominate in the group of investigated companies. However, almost all respondents claimed to pay high attention to employees’ expectations towards such practices, which can be portrayed as a way of building sustainability on the basis of human capital. Show more

Keywords: Talent management, context, small and medium enterprises, sustainable TM

DOI: 10.3233/HSM-211174

Citation: Human Systems Management, vol. Pre-press, no. Pre-press, pp. 1-15, 2021

Authors: Abdeldayem, Marwan Mohamed | Al Dulaimi, Saeed Hameed

Article Type: Research Article

Abstract: BACKGROUND: Privatisation policies have aroused enormous interest in both developed and developing countries. Previous research findings reveal that privately owned companies are more efficient and profitable than comparable state owned enterprises (SOEs). Moreover, it has been argued that these reforms would be even more effective if accompanied by privatisation. As a result, privatisation that aims to enhance the performance of SOEs has been regarded as one of the key features of emerging economies. OBJECTIVE: The purpose of this study is to examine the extent to which the benefits of privatisation have been achieved in emerging economies. In particular, …the study assesses the developmental changes and improvements in the performance of privatised companies in Egypt as an emerging economy. METHODS: This study was carried out in three stages. First, it was felt necessary to obtain a broad overview of the effect of the Egyptian privatisation programme on the performance of the privatised companies by analyzing secondary data of privatized companies. Second, in an attempt to obtain a more precise understanding of the impact of privatisation, an online questionnaire survey was distributed to the finance managers of 56 privatised companies during the period September 2020 to January 2021. Third, a series of semi-structured interviews were undertaken with senior managers in 8 different privatised companies. The purpose of these interviews was to supplement and amplify the themes and issues that had arisen from stages I and II of the research. RESULTS: The findings reveal that privatisation improved the process of accountability within the company and efficiency gains is the most important advantage of privatisation. CONCLUSIONS: The study concludes that privatisation leads to more difficulty in safeguarding the interests of the weaker groups in society. Show more

Keywords: Privatisation, emerging economies, state owned enterprises (soes), operational effectiveness, accountability, quality of accounting information

DOI: 10.3233/HSM-211204

Citation: Human Systems Management, vol. Pre-press, no. Pre-press, pp. 1-13, 2021

Authors: Sokoli, Dugagjin | Trunk Širca, Nada | Koren, Andrej

Article Type: Research Article

Abstract: BACKGROUND: Due to the continuous shift being experienced in the higher education landscape, the quality of teaching had become an issue to be discussed from different perspectives by the concerned stakeholders. OBJECTIVE: The purpose of the research on the quality of teaching and identify the characteristics and best practices on supporting, developing, and improving Kosovo’s higher educational system’s effectiveness by improving the quality of teaching. METHODS: The paper used qualitative paradigms in research. The study targeted professors at Kosovo universities from two public universities and two private Colleges where focus group interviews, individual interviews, and documentation …content analysis were obtained. RESULTS: According to professors’ opinions, the research results show that the quality of teaching is related to the research of professors, and it depends on the experience of the teacher, knowledge transfer, technology use, and degree of professor qualification. Other key factors determining the teaching quality are communication, motivation, pedagogy, cooperation, and adequate implementation of planned activities. CONCLUSIONS: Kosovo should establish appropriate mechanisms and policies for evaluating professors’ performance and make their selection and re-election based on these performance indicators and not only based on formal documents. Show more

Keywords: Quality of teaching, knowledge transfer, higher education institutions, academic qualification

DOI: 10.3233/HSM-201155

Citation: Human Systems Management, vol. Pre-press, no. Pre-press, pp. 1-16, 2021

Authors: Raveendra, Penumadu V. | Satish, Yellappa M.

Article Type: Research Article

Abstract: BACKGROUND: Many companies are forced to restructure themselves by right sizing due to unexpected fall in demand for their products and services created by the COVID-19 pandemic. COVID 19 not only affected the health of human beings but also their wealth across the world. Global economic parameters are showing a sign of positive growth with decreased number of COVID 19 cases across the world. Many companies are in a dilemma to rehire their former employees or to hire the new candidates to meet the increased demand. OBJECTIVES: The objectives of study are i) to analyze the key drivers …for boomerang hiring and ii) to develop a conceptual process for boomerang hiring. METHODS: An exploratory methodology was designed to identify the key drivers of boomerang hiring by studying the various successful stories of those companies which had rehired their former employees. Various papers were reviewed to develop the process for boomerang hiring. RESULTS: Study showed that knowledge about the culture of the company, cost of hiring, morale booster for the existing employees, and customer retention, are the key drivers for boomerang hiring. This hiring process requires special skills from HR Managers, as this decision will impact long term success of the company. CONCLUSION: The process of boomerang hiring cannot be standardized as each organization culture is different and companies cannot have the same strategy for each candidate as every individual is different. Boomerang hiring will work as the right strategy during pandemic situation as former employees would have built relations with the customers. The customers will be happy to see the former employees who had served them better. Show more

Keywords: Boomerang hiring, key drivers for boomerang hiring, training for former employees, return of former employees

DOI: 10.3233/HSM-201152

Citation: Human Systems Management, vol. Pre-press, no. Pre-press, pp. 1-6, 2021