Human Systems Management - Volume Pre-press, issue Pre-press

Authors: Sokoli, Dugagjin | Trunk Širca, Nada | Koren, Andrej

Article Type: Research Article

Abstract: BACKGROUND: Due to the continuous shift being experienced in the higher education landscape, the quality of teaching had become an issue to be discussed from different perspectives by the concerned stakeholders. OBJECTIVE: The purpose of the research on the quality of teaching and identify the characteristics and best practices on supporting, developing, and improving Kosovo’s higher educational system’s effectiveness by improving the quality of teaching. METHODS: The paper used qualitative paradigms in research. The study targeted professors at Kosovo universities from two public universities and two private Colleges where focus group interviews, individual interviews, and documentation …content analysis were obtained. RESULTS: According to professors’ opinions, the research results show that the quality of teaching is related to the research of professors, and it depends on the experience of the teacher, knowledge transfer, technology use, and degree of professor qualification. Other key factors determining the teaching quality are communication, motivation, pedagogy, cooperation, and adequate implementation of planned activities. CONCLUSIONS: Kosovo should establish appropriate mechanisms and policies for evaluating professors’ performance and make their selection and re-election based on these performance indicators and not only based on formal documents. Show more

Keywords: Quality of teaching, knowledge transfer, higher education institutions, academic qualification

DOI: 10.3233/HSM-201155

Citation: Human Systems Management, vol. Pre-press, no. Pre-press, pp. 1-16, 2021

Authors: Zeleny, Milan

Article Type: Other

Abstract: Most world economies are undergoing fundamental transformations of economic sectors, shifting their employed workforce through the secular sequence of (1. Agriculture⟶2. Industry⟶3. Services⟶4. Government). The productivity growth rate is the driving force. Most advanced economies have reached the final stages of the sequence. Assorted recessions, crises and stagnations are simply cofluent, accompanying phenomena. Crises might be cyclical, but economic evolution is unidirectional. Traditional economics can hardly distinguish phenomena of crisis from those of the transformation. Because there is no “fifth sector”, some economies are entering the phase of metamorphosis, for the first time in history. Metamorphosis is manifested through deglobalization, …relocalization and autonomization of local and regional economies. We are entering the Age of Entrepreneurship . Show more

DOI: 10.3233/HSM-219003

Citation: Human Systems Management, vol. Pre-press, no. Pre-press, pp. 1-8, 2021

Authors: Raveendra, Penumadu V. | Satish, Yellappa M.

Article Type: Research Article

Abstract: BACKGROUND: Many companies are forced to restructure themselves by right sizing due to unexpected fall in demand for their products and services created by the COVID-19 pandemic. COVID 19 not only affected the health of human beings but also their wealth across the world. Global economic parameters are showing a sign of positive growth with decreased number of COVID 19 cases across the world. Many companies are in a dilemma to rehire their former employees or to hire the new candidates to meet the increased demand. OBJECTIVES: The objectives of study are i) to analyze the key drivers …for boomerang hiring and ii) to develop a conceptual process for boomerang hiring. METHODS: An exploratory methodology was designed to identify the key drivers of boomerang hiring by studying the various successful stories of those companies which had rehired their former employees. Various papers were reviewed to develop the process for boomerang hiring. RESULTS: Study showed that knowledge about the culture of the company, cost of hiring, morale booster for the existing employees, and customer retention, are the key drivers for boomerang hiring. This hiring process requires special skills from HR Managers, as this decision will impact long term success of the company. CONCLUSION: The process of boomerang hiring cannot be standardized as each organization culture is different and companies cannot have the same strategy for each candidate as every individual is different. Boomerang hiring will work as the right strategy during pandemic situation as former employees would have built relations with the customers. The customers will be happy to see the former employees who had served them better. Show more

Keywords: Boomerang hiring, key drivers for boomerang hiring, training for former employees, return of former employees

DOI: 10.3233/HSM-201152

Citation: Human Systems Management, vol. Pre-press, no. Pre-press, pp. 1-6, 2021

Authors: Peng, Hongxia

Article Type: Research Article

Abstract: BACKGROUND: The current pandemic crisis evidences the importance of questioning and reconsidering the evolution of organizational proximity and the crucial role of digitalization in the emergence of new characteristics, forms and configurations of organizational proximity. OBJECTIVE: This article presents a conceptual study aimed at analyzing the evolution of organizational proximity in the context of digitalization. METHODS: Adopting a systemic-cognitive approach inspired by existing studies on management cognition and the biology of cognition, this article first presents an analytical review of existing research in organizational studies and proposes a taxonomy of proximity based on the forms and …characteristics identified in the organizational context. Second, it introduces the notion of a proximity unit, based on which a conceptual framework for analyzing organizational proximity is conceived. RESULTS: Based on the proposed framework, this article analyzes the new characteristics and forms of organizational proximity and identifies possible configurations of organizational proximity by pointing out the emergence of substituted proximity propelled by digitalization and formulating six propositions. CONCLUSIONS: The article ends by arguing that it is important for organizations to conceive a composite proximity strategy by taking into account the effect of substituted proximity, driven by digitalization, in the configuration of organizational proximity. Show more

Keywords: Proximity, digitalization, measurable proximity, perceived proximity, substituted proximity, organizational proximity, systemic-cognitive approach

DOI: 10.3233/HSM-201132

Citation: Human Systems Management, vol. Pre-press, no. Pre-press, pp. 1-16, 2021

Authors: Akram, Umair

Article Type: Editorial

DOI: 10.3233/HSM-219002

Citation: Human Systems Management, vol. Pre-press, no. Pre-press, pp. 1-3, 2021

Authors: Abdelmotaleb, Moustafa | Metwally, Abdelmoneim | Saha, Sudhir K.

Article Type: Research Article

Abstract: BACKGROUND: Servant leadership can be viewed as a leadership theory that stresses personal integrity and focuses on protecting and promoting the interests of others. OBJECTIVE: This article investigates whether the relationship between servant leadership and nurses’ upward voice behavior in an Egyptian hospital is contingent on prosocial motivation. Invoking substitutes for leadership theory, we propose that the relationship between servant leadership and nurses’ upward voice will be attenuated when nurses have a strong desire to protect and promote the well-being of others. METHODS: Using a sample of 341 nurses working in a large governmental hospital in …Egypt, this proposition was tested using PROCESS Macro for SPSS. RESULTS: The results revealed that the relationship between servant leadership and nurses’ upward voice was stronger for those lower in prosocial motivation than for those higher in prosocial motivation. CONCLUSION: These results were explained through communal impulsion which adds a new insight into Greenleaf’s theory of servant leadership. Overall, the results of the study shed new light on the conditions through which servant leadership enhances upward voice behavior in an Egyptian hospital. Show more

Keywords: Greenleaf’s theory, substitutes for leadership theory, employee motivation, prosocial behavior, Egypt

DOI: 10.3233/HSM-201134

Citation: Human Systems Management, vol. Pre-press, no. Pre-press, pp. 1-12, 2021

Authors: Chotigo, Jankit | Kadono, Yasuo

Article Type: Research Article

Abstract: BACKGROUND: Recently, because of the COVID-19 pandemic, customer sentiment has evolved as the new “normal” for food consumption—as it affects customer behavioral change, including the way customers eat. Therefore, understanding customer demands and needs will help food delivery aggregators and retailers produce sustainable, competitive advantage and drive profitability. OBJECTIVE: This paper aims to investigate the determinant factors of Thai consumers’ intention to use on-demand food delivery applications. METHODS: Convenient random sampling was used to gather data from 250 participants who have used food delivery applications in Thailand and Amos version 23 to test model validity and …the hypotheses. RESULTS: The results show that satisfaction is critical for the intention to use food delivery applications. Social influence, trust, convenience, and application quality were found to play an essential role in meeting the needs of satisfaction toward the intention to use, and application quality is the most important. However, habit showed a negative relationship, and price value was found to have a nonsignificant impact on satisfaction. CONCLUSIONS: Food delivery aggregators should ensure the quality of application updates and efficiency and that users have the best quality experience to maintain customer satisfaction. However, customers are also concerned about their health and safety, which has altered their purchasing behavior. Therefore, restaurant players should add a third delivery system that optimize online ordering and delivery. Show more

Keywords: E-commerce, food delivery, habit, convenience, trust, thai consumer, HRM, COVID-19

DOI: 10.3233/HSM-201140

Citation: Human Systems Management, vol. Pre-press, no. Pre-press, pp. 1-23, 2021

Authors: Rakowska, Anna | de Juana-Espinosa, Susana

Article Type: Research Article

Abstract: BACKGROUND: Today’s uncertain economic and social dynamics are leading companies to seek the sort of human talent that will help them to survive and thrive. Training demands are thus arising for specific skills and competencies that would make current students and employment seekers more employable. OBJECTIVE: The aim of this study was to identify the twenty-first century’s major employability skills and competencies as well as the main demand trends for skills and competencies. METHODS: An international panel of experts (from Spain, Thailand and Poland), from both, academic and professional business backgrounds, were asked to quantitatively project …the importance of different generic and specific skills and competencies over the next five years. They were asked to do so twice, once before and once after a four-year interval (in 2016 and in 2019). Each time, they were interviewed to discuss the results. RESULTS: The most valued employability skills were of a generic nature, in all three countries. Regarding specific skills, those of a social and managerial nature were the most highly valued. Work experience and formal education became less relevant for employability. CONCLUSIONS: The study’s results can lead to recommendations on how to design a more employability-oriented curriculum in educational institutions. Show more

DOI: 10.3233/HSM-201118

Citation: Human Systems Management, vol. Pre-press, no. Pre-press, pp. 1-16, 2021

Authors: Khanchel, Hanen

Article Type: Research Article

Abstract: BACKGROUND: At the beginning of the health crisis, a growing number of Tunisian companies adopted innovative practices for organizing production and work associated with the spread of teleworking. These digital transformations correspond to both economic and social developments. OBJECTIF: This study holds promise as an ergonomic device that may inform organizational orientations setting and guide future research around causal pathways influencing innovative practices implementation for workplace safety. METHOD: Following the conclusions of Gallie and Zhou in 2013, [24 ] showing from a factorial analysis that the items selected belong to two dimensions, two health indicators were …constructed from the answers to the following study. RESULTS: The empirical analyzis performed on database of Best Places to Work confirms the structure of employee recognition expectation in Tunisia. This structure varies about the reconciliation between professional life and family. Then, the results of a mediation-moderation model highlight the decisive role of recognition in the construction of occupational health in the COVID-19 context, especially when greater involvement is expected from employees. CONCLUSION: The innovative practices are applied in all regions of Tunisia at different levels and implemented at the first five certified companies to meet the various needs of employees. Its four pillars encompass social, mental, physical and financial well-being. Show more

Keywords: Occupational health and safety, well-being, stakeholders, Human Resource management, COVID-19 pandemic

DOI: 10.3233/HSM-201154

Citation: Human Systems Management, vol. Pre-press, no. Pre-press, pp. 1-10, 2021

Authors: Soomro, Shuaib Ahmed

Article Type: Research Article

Abstract: OBJECTIVE: This study aims to examine perceived job insecurity as an antecedent of adverse psychological well-being and job outcomes (i.e., job satisfaction and organizational commitment), applying conservation of resources and organizational support theories. The study also investigated the role of perceived supervisor support as a moderator in the study. METHODS: Two-wave longitudinal data (n  = 385) was collected with two months between Time 1 and Time 2. Data collected from employees working in two MNCs in Pakistan. A conceptual framework was developed where the mediating role of work stress on the job insecurity relationship is conditional to the values …of job satisfaction and organizational commitment. RESULTS: During analysis, a positive association was found between job insecurity and work stress. Further, job insecurity led to work stress and it negatively led to job satisfaction and organizational commitment. Perceived supervisor support moderated work stress and job satisfaction and organizational commitment. The moderated mediation results indicate that supervisor support moderated the indirect effect of job insecurity on work outcomes. CONCLUSION: This paper examines the relationship between job insecurity and employee work outcomes amidst COVID-19. The findings have significant implications for employers and employees. Moreover, study findings expand our knowledge of COR theory and Organizational support theory for MNCs employees in the Covid-19 pandemic. Show more

Keywords: Job insecurity, psychological well-being, supervisor support, job satisfaction, organizational commitmentn Covid-19

DOI: 10.3233/HSM-201150

Citation: Human Systems Management, vol. Pre-press, no. Pre-press, pp. 1-10, 2021