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Human Systems Management (HSM) is an interdisciplinary, international, refereed journal. It addresses the need to mentally grasp and to in-form the managerial and societally organizational impact of high technology, i.e., the technology of self-governance and self-management.
The gap or gulf is often vast between the ideas world-class business enterprises and organizations employ and what mainstream business journals address. The latter often contain discussions that practitioners pragmatically refute, a problematic situation also reflected in most business schools’ inadequate curriculæ.
To reverse this trend, HSM attempts to provide education, research and theory commensurate to the needs to today’s world-class, capable business professionals. Namely the journal’s purposefulness is to archive research that actually helps business enterprises and organizations self-develop into prosperously successful human systems.
Authors: Maqsood, Huma | Che Sulaiman, Nor Fatimah | Muhamad, Suriyani | Akmal Binti Rohaizad, Nor Aizal
Article Type: Research Article
Abstract: BACKGROUND: Women’s low economic participation in Pakistan and even lower in the formal sector is a perpetual phenomenon leading to their underdevelopment, which has microeconomic and macroeconomic implications. Therefore, the purpose of this study is to investigate the nature of women’s work and the intersection of their non-market and market activities at micro, meso, and macro levels which influences women’s chances and choices of decent economic participation. OBJECTIVE: This study aims to investigate the interdependence of women’s market and non-market work to explore how gender intersects with their economic autonomy. METHODS: Using qualitative …approach, in-depth interviews of 30 purposely selected respondents from the informal sector were thematically analysed. RESULTS: Results indicated that the interdependence of women’s non-market and market work is the outcome of the gendered dichotomy that creates work-life conflict to create women’s economic dependence and male hegemony. Moreover, although a common phenomenon, women from underprivileged backgrounds are more likely to bear the brunt of systemic deprivation leading to economic underdevelopment. CONCLUSIONS: Pakistan’s inherently masculinised society and economy mutually benefit from women’s unpaid and informal work. Facilitated through gender norms, the patriarchal social ideology and the capitalist economic system collaborate to exploit women and their work in both domains. Show more
Keywords: Non-market work, informal sector, systemic poverty, economic dependence, work-life conflict
DOI: 10.3233/HSM-240002
Citation: Human Systems Management, vol. Pre-press, no. Pre-press, pp. 1-13, 2024
Authors: Kumari, Sonu | Kaur, Kulwinder
Article Type: Research Article
Abstract: BACKGROUND: It is asserted that the positive outcomes from employees are a result of positive gestures initiated by the organization. Consequently, organizations can strategize their practices in such a manner that would stimulate and amplify positive behavioral outcomes from employees ultimately leading to organizational effectiveness and ameliorated organizational sustainability. OBJECTIVE: The objective of the present study is to investigate the relationship between Perceived Organizational Virtuousness (POV) and Workplace Happiness (WPH), mediated by Job Satisfaction (JS) for creating sustainable organizations. METHOD: Quantitative research approach was adopted following a conclusive research design. Purposive (Non-probability) sampling technique was used, …and data was collected from 470 employees from IT and ITeS sector companies of Delhi-NCR (India) using questionnaire. The statistical analysis was done using SmartPLS 4 for the data. RESULTS: The results revealed that employees, who perceive organizations as virtuous, tend to feel happy at the workplace. Also, the perceptions of Organizational Virtuousness were found to amplify the experiences of Workplace Happiness and it was also found that Job Satisfaction significantly mediates the stated relationship. CONCLUSIONS: The results of the study could help the managers and strategy makers to ensure well-being of employees and adding to their performance and effectiveness. Show more
Keywords: Organizational virtuousness, workplace happiness, well-being, job satisfaction, IT/ITeS organizational sustainability
DOI: 10.3233/HSM-230037
Citation: Human Systems Management, vol. Pre-press, no. Pre-press, pp. 1-18, 2023
Authors: Domin, Heather Elaine | Miller, Sondria
Article Type: Research Article
Abstract: BACKGROUND: Facial recognition technology can significantly benefit society if used ethically. Various private sector, government, and civil society groups have created guidance documents to help guide the ethical use of this technology. OBJECTIVE: The study’s objective was to identify the common themes in these ethical guidance documents and determine the prevalence of those themes. METHODS: A qualitative content analysis of 25 facial recognition technology ethical guidance documents published within the United States or by international groups that included representation from the United States. RESULTS: The results show eight themes within the facial recognition technology …ethical guidance documents: privacy, responsibility, accuracy and performance, accountability, transparency, lawful use, fairness, and purpose limitation. The most prevalent themes were privacy and responsibility. CONCLUSIONS: By following common ethical recommendations, industry actors can help address the challenges that may arise when seeking to develop, deploy, and use facial recognition technology. The research findings can inform the current debates regarding the ethical use of this technology and might help further the development of ethical norms within the industry. Show more
Keywords: Artificial intelligence, facial recognition technology, ethics, principles, content analysis
DOI: 10.3233/HSM-230099
Citation: Human Systems Management, vol. Pre-press, no. Pre-press, pp. 1-14, 2023
Authors: Bakracheva, Margarita | Sofronieva, Ekaterina | Tsenov, Martin
Article Type: Research Article
Abstract: BACKGROUND: Apart from being a topic of key interest during the last decades for its individual and organizational effectiveness, work-life balance also has specific implications during the period of imposed remote work. OBJECTIVE: The article outlines some of the antecedents of university teachers’ work-life balance. They were the only professionals teleworking during the whole period of imposed restriction and furthermore, university teachers are a group of professionals without any prior home office or remote work experience. METHODS: The cross-sectional study comprises randomized convenient sample of 708 university teachers who were administered an online …instrument, measuring the constructs of work-life balance, perceived stress, burnout, job satisfaction, general health, general fears and anxiety, and satisfaction with personal relations. RESULTS: The results reveal that perceived stress, burnout, job satisfaction, physical and mental health, psychosomatic problems and quality of relations are antecedents of participants’ work-life balance. CONCLUSIONS: University teachers have adapted to the new working mode and succeeded in maintaining moderate levels of work-life balance and burnout. However, our findings outline the need of a robust comprehensive framework, accounting for the multiple and multi-level predictors of work-life balance. Future research and HR perspectives have been outlined. Show more
Keywords: Work-life balance, burnout, perceived stress, telework, COVID-19, job satisfaction, university teachers
DOI: 10.3233/HSM-230089
Citation: Human Systems Management, vol. Pre-press, no. Pre-press, pp. 1-13, 2023
Authors: Ali, Farraz | Nawaz, Zubair | Kumar, Nilesh
Article Type: Research Article
Abstract: BACKGROUND: The macro-level corporate social responsibility (CSR) has been researched widely in recent years, however, micro-level CSR has recently gained attention. Employees are more influenced by employee related internal CSR initiatives than the external CSR activities. Internal CSR ensures favorable behavior of employees towards their employer which leads towards better organizational performance. OBJECTIVE: This study investigates the impact of internal corporate social responsibility (CSR) on public sector employees’ engagement through Organizational Pride (OP). Further, the study considers moderating role of empathy between internal CSR and employee engagement (EE) METHODS: Quantitative research design was developed and theoretical …framework was investigated through a survey of 430 employees of public sector in Pakistan. SmartPLS was used and partial least square structural equation modeling (PLS-SEM) was used for hypothesis testing RESULTS: The results showed that the internal CSR directly influences EE. Secondly, the mediation of OP between internal CSR and EE is also supported. However, the results do not significantly support moderation of empathy between internal CSR and EE. CONCLUSIONS: Public sector organizations should actively contribute in employees well- being through internal CSR activities especially on skills development, work-life balance and employment stability. Public sector organizations lack in emotional and cognitive attachment with employees, and should pay attention to pride over organization through employee focused CSR activities Show more
Keywords: Internal corporate social responsibility, employee engagement, empathy, organizational pride
DOI: 10.3233/HSM-230118
Citation: Human Systems Management, vol. Pre-press, no. Pre-press, pp. 1-16, 2023
Authors: Stankevičiūtė, Zivilė | Kalvaitienė, Justina
Article Type: Research Article
Abstract: BACKGROUND: For last decade, human resource (HR) function has had to move from its traditional operational, administrative role towards a more strategic role. In the light of transformation and drawing upon business partnering concept (the most well-known Ulrich model), a new formal position of an HR business partner, who acts as an HR subject-matter expert for the leaders of that particular business, has been established in some organisations. Although previous literature suggests the involvement of human resource management (HRM) in the development and implementation of socially responsible business activities, there is a lack of evidence on HR professionals’ role …regarding internal corporate social responsibility (CSR), which implies behaviour towards employees. OBJECTIVE: To reveal the role of an HR business partner while developing and implementing internal CSR activities. METHODS: Qualitative research; semi-structured interviews with employees working as HR business partners in the banking sector were conducted. RESULTS: The results revealed a significant HR business partner role in addressing internal CSR, in terms of work-life balance (WLB), diversity and inclusion, learning and development, and psychological and physical well-being. CONCLUSIONS: The research results expand the knowledge on the link between HRM and internal CSR. Moreover, the findings have significant implications encouraging organisations to empower HR professionals to act within the internal CSR field. Show more
Keywords: Human resource management (HRM), HR business partner, corporate social responsibility (CSR), Internal corporate social responsibility (Internal CSR), HR business partner model, Work-life balance, Diversity and Inclusion
DOI: 10.3233/HSM-230113
Citation: Human Systems Management, vol. Pre-press, no. Pre-press, pp. 1-17, 2023
Authors: Qamar, Faisal | Bhutto, Niaz Ahmed | Nisar, Sadia | Channa, Khalil Ahmed | Ghumro, Niaz Hussain | Hussain, Sadam | Khaliq, Minahil
Article Type: Research Article
Abstract: BACKGROUND: Higher education industry has seen a dramatic shift in the new normal. Given that, the present study proposes learning organization as a predictor of happiness of teachers and the academic administrators because happiness is vital to enhancing performance during unprecedented times. OBJECTIVE: Drawing on the resource based view (RBV) and ability, motivation and opportunity (AMO) framework, this research aims to investigate workplace happiness of university-level educators in the post-pandemic era. It proposes learning organization as a determinant of happiness at work through indirect path of perceived organizational support. Furthermore, it also proposes moderation of achievement motivation between …learning organization and workplace happiness. METHODS: Using simple random sampling, data were collected through survey questionnaire from 172 staff and faculty members of universities/HEIs in Sindh, Pakistan. The study employed structural equation modeling through SmartPLS for data analysis. RESULTS: The study findings suggest that learning organization indirectly predicts happiness at work through perceived organizational support. However, moderation of employee achievement motivation could not be supported. CONCLUSION: Applying learning organization model and utilizing AMO and RBV theories, the study offers implications from theoretical and managerial perspectives. It proposes a holistic framework for achieving workplace happiness amidst post-COVID era. The study recommends that during times of uncertainty, the universities/HEIs may implement the model of learning organization as a strategic tool to foster happiness at work. It could result in a satisfied, committed and engaged workforce. Limitations and future research areas are discussed. Show more
Keywords: Achievement motivation, AMO framework, happiness at work, learning organization, perceived organizational support, resource based view
DOI: 10.3233/HSM-220175
Citation: Human Systems Management, vol. Pre-press, no. Pre-press, pp. 1-20, 2024
Authors: Cumba, Luisa Tomas | Huang, Xiaoxia | Kholaif, Moustafa Mohamed Nazief Haggag Kotb
Article Type: Research Article
Abstract: BACKGROUND: COVID-19 caused an exogenous shock to global economies, businesses and people. However, digitalization is also helping many companies adapt and overcome the reality of COVID-19. The fact that people and companies are increasingly using technology in their daily lives to deal with this extraordinary situation demonstrates the acceleration of the digitalization process. OBJECTIVE: The aim of this research is to examine the mediating role of Big Data Analytics (BDA) in the relationship between digital transformation (DT) and economic, environmental and social sustainability performance. METHODS: For data analysis and hypothesis testing, partial least squares structural equation …modeling (PLS-SEM) was used on 304 managers level employees in small and medium enterprises (SMEs) in Mozambique. RESULTS: The findings show that DT positively affects BDA in Mozambican SMEs. Furthermore, BDA positively impacts economic and environmental performance. In addition, BDA has a significant mediating role in the association between DT and economic and environmental performance. However, this relationship is insignificant regarding social performance. CONCLUSIONS: These findings have important implications for SMEs managers and policy makers, who can develop a coherent strategy to realize BDA opportunities, reduce costs and provide strategic value to improve firm sustainability performance in a post-pandemic world. Show more
Keywords: Post-pandemic, digital transformation, big data analytics, sustainability performance
DOI: 10.3233/HSM-230062
Citation: Human Systems Management, vol. Pre-press, no. Pre-press, pp. 1-22, 2023
Authors: Ahmed, Mohamed Abdelkhalek Omar | Zhang, Junguang
Article Type: Research Article
Abstract: BACKGROUND: The negative consequences of Counterproductive work behaviors (CWBs) include intentional malfeasance that damages an organization or its employees. These include decreased output, increased costs, decreased employee morale and discontent. When CWBs exist, the company’s reputation and employee turnover rates may suffer. OBJECTIVE: The purpose of this study is to increase the current understanding of PCB and CWBs, as well as the mediating function of OC in this relationship, among higher education employees. METHODS: Using IBM SPSS AMOS, the results of the survey were analyzed. RESULTS: PCB is positively correlated with CWB-O and CWB-I, …suggesting that employee perspectives on PCB negatively influence their emotions and contribute to unethical business behavior. This study found that OC mediates the relationship between PCBs and CWBs and that uninformed organization behavior causes employees to be more discouraged and angrier and participate in CWB. CONCLUSIONS: Academic administrators must discover salary and benefit inadequacies to give incentives based on accurate performance reports, taking into consideration their bosses’ PC infractions. Therefore, institutions must promote loyalty and belonging to reduce PCB if it is poorly broken. Managers may lessen employee cynicism by stressing organizational support and listening to and rewarding employees. Show more
Keywords: Psychological contract breach, organizational cynicism, counterproductive work behaviors, higher education sector, social exchange theory
DOI: 10.3233/HSM-230010
Citation: Human Systems Management, vol. Pre-press, no. Pre-press, pp. 1-18, 2024
Authors: Al-Shakri, Kadri S.
Article Type: Research Article
Abstract: BACKGROUND: The business environment is getting unstable due to which execution of decision support systems has become significant to maintain competitive advantage. Small and medium enterprises in particular confront issues, such as insufficiency of devising strategic planning, strategic decision-making, and information exchange, as well as difficulty increasing performance. Because functional strategic management and decision-making are required, strategic information systems planning is employed to accumulate information and assist decision-makers in developing and implementing the best strategy for gaining superior performance. Executives in information systems focus on technical difficulties while ignoring decisions to support strategic plans. OBJECTIVE: The purpose of …this article is to investigate how strategic information systems planning contributes to increased performance in SMEs. METHODS: Data was gathered through questionnaires distributed to information system executives in SMEs, primarily in Jordan. The data was collected with the help of questionnaires adopted from prior studies. For Analysis after applying the diagnostic tests, structural equation modelling has been applied to test the framework developed based on the literature. RESULTS: A structural equation modeling (SEM) was conducted, the individual loadings of the SEM items are investigated, reliability and discriminant validity is tested, and path coefficients of hypothesized relationships of the developed model are tested. CONCLUSIONS: The findings suggested that managers should prioritize implementing strategic information systems planning so that they can gain superior performance with better agility in the future. This research not only enhances the current understanding of the significance of strategic information systems planning but also assists supervisors to improve the procedure. Show more
Keywords: Decision support systems, strategic management, business strategy, strategic information systems planning, strategic information systems planning, SME performance
DOI: 10.3233/HSM-230044
Citation: Human Systems Management, vol. Pre-press, no. Pre-press, pp. 1-14, 2023
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