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Human Systems Management (HSM) is an interdisciplinary, international, refereed journal. It addresses the need to mentally grasp and to in-form the managerial and societally organizational impact of high technology, i.e., the technology of self-governance and self-management.
The gap or gulf is often vast between the ideas world-class business enterprises and organizations employ and what mainstream business journals address. The latter often contain discussions that practitioners pragmatically refute, a problematic situation also reflected in most business schools’ inadequate curriculæ.
To reverse this trend, HSM attempts to provide education, research and theory commensurate to the needs to today’s world-class, capable business professionals. Namely the journal’s purposefulness is to archive research that actually helps business enterprises and organizations self-develop into prosperously successful human systems.
Authors: Iqbal, Kashif | Peng, Hui | Hafeez, Muhammad | Hashim Khan, Noor | Ahmad, Khurshaid | Iqbal, Zeeshan
Article Type: Research Article
Abstract: The People’s Republic of China (PRC) has become an international student destination, a phenomenon that requires researching its consequences and implications. This study investigates influences on international students’ decision to leave or to stay in China after completing their studies. Through a snowball sampling technique, empirical data were gleaned from 283 foreign students in different universities in China. Using a binary logit model, the results show that the majority of respondents wish to stay and to work in China. While most foreign students value high wages, many prefer the working conditions and lifestyle in China. Yet some students are cynical …about the limited job opportunities for foreigners in China, which compel them to leave after completing their studies. Despite its limitations, this empirical study not only provides pertinent future-research paths but also policymaking recommendations. Show more
Keywords: Brain-gain migration, logit model, random utility theory, China
DOI: 10.3233/HSM-180472
Citation: Human Systems Management, vol. 38, no. 3, pp. 197-208, 2019
Authors: Liu, Li | Su, Xin | Akram, Umair | Rasool, Hassan
Article Type: Research Article
Abstract: As a singularly important tourism group, women have unique perceptions and preferences, regarding the travel-information platforms that influence their tourism decisions. Based on the societal-development capital, technology acceptance and societal psychology constructs, this article proposes and empirically assesses an innovative research framework, in the tipping-points context. The empirical study discloses important effects by the pivotal virtual community, informational and environmental factors in China. The results show that collegial group centrality has a positive effect on participative behavior, while the latter, along with perceived usefulness and imitation of others, have positive effects on usage behavior. Besides, gender plays a moderating role …in the relation between collegial group centrality and imitation of others-usage behavior. Despite the study’s limitations, these empirical results enable future researches to conduct comprehensive, dynamic studies of women tourists in the virtual tourism communities. And accurate perceptions of personalized needs of specific groups of tourists can substantially benefit travel application or ‘app’ operators. Show more
Keywords: Female tourist, tourism app, tipping point, behavior of crowds
DOI: 10.3233/HSM-180465
Citation: Human Systems Management, vol. 38, no. 3, pp. 209-220, 2019
Authors: Memon, Aasma | An, Zhang Yong | Memon, Muhammad Qasim | Yan, Binbin
Article Type: Research Article
Abstract: Information technology capability (ITC) enhances firm performance, reflecting the constructs’ positive relation. Namely ICT enables continual improvements in uncertain environments, despite its extant shortcomings. This article assesses the role that ITC plays in firm performance, mediated by capital availability and sustainable competitive position (SCP). Research hypotheses are tested through structural equation modeling, using the analysis moments of structure (AMOS) statistical software, applied on the data collected from 316 small and medium enterprises (SMEs) in Pakistan, through a structured questionnaire. The results show that ITC might significantly contribute to SCP and firm performance, wherein capital availability and SCP play their mediating …roles, strengthening the positive relation between ITC and SCP. These relations’ unconcealment suggests that owners, managers and partners of SMEs and other policymakers must promote ITC’s self-development, in order to effectively enhance financial capital productivity and to achieve superior performance in turbulent markets. The results generalizability is restricted to SMEs in Pakistan, yet it would be challenging to explore this study’s relations in other emerging economies. Most encouraged are researchers willing to test the study’s model in other industries, especially in non-profit organizations in developed and emerging economies, in order to expedite ITC’s potential contribution to firm performance. Show more
Keywords: IT capabilities, financial availability, sustainable competitive position, firm performance
DOI: 10.3233/HSM-180463
Citation: Human Systems Management, vol. 38, no. 3, pp. 221-233, 2019
Authors: Iqbal, Kashif | Peng, Hui | Danish, | Hafeez, Muhammad | Ahmad, Khurshaid | Tang, Liang
Article Type: Research Article
Abstract: By using panel data over the 2001–2016 time-period, this study investigates the dynamic relations between corruption, income inequality and the decline in South Asia. Namely, the panel data are subjected to the Chow probability test, the fixed-effect model, random-effect GLS regression and the Hausman test. The empirical results show that economic growth is adversely affected by income inequality, i.e., they show the significant effect of the Gini coefficient on economic decline. It is evident that income maldistribution leads to decline, yet corruption seems to have a positive effect on economic growth. Despite its limitations, the study yields both future-research directions …and policymaking recommendations toward curbing the decline in South Asia. Show more
Keywords: Corruption, income inequality, economic growth, fixed-random effect model, South Asia
DOI: 10.3233/HSM-180425
Citation: Human Systems Management, vol. 38, no. 3, pp. 235-241, 2019
Authors: Mtar, Kais | Smondel, Aymen
Article Type: Research Article
Abstract: Relying on the matching method that D.B. Rubin developed in 1974, this study empirically evaluates the impact of the just-in-time (JIT) inventory-control technique on the performance of small and medium enterprises (SMEs), engaged in manufacturing. Data were gleaned from two merged databases: ‘Diane’, and the ‘Organizational Change and Computerization’ survey, the latter carried out in 2006 by The French National Institute for Statistics and Economic Studies (INSEE). Ergo, the study sample consists of 1109 manufacturing SMEs, operating in France. One of a few works of its kind, the empirical study’s contribution highlights the positive effect of JIT implementation on SME …turnover, SME value added and SME labor productivity. Despite its limitations, the study offers pragmatic policymaking recommendations for manufacturing SMEs, as well as pertinent future-research directions. Show more
Keywords: Just-in-time, manufacturing management, performance, matching estimator, matching method
DOI: 10.3233/HSM-180413
Citation: Human Systems Management, vol. 38, no. 3, pp. 243-255, 2019
Authors: Shafqat, Muhammad Mobeen | Xia, Enjun
Article Type: Research Article
Abstract: This empirical study’s intent was to assess the role that remittances play in the economic growth and self-development of low-income country regions. The diverse results in previous studies necessitate using a proper methodological approach. Namely panel co-integration analysis allows gauging the long-run interactions among growth, remittances, and self-development. Having confirmed, via the augmented Dickey-Fuller (ADF) test, the dynamic equilibrium of the data, gleaned from 31 low-income countries over the 1991–2015 time period, the cointegration between economic growth and remittances was established through the Johansen panel test. Pertinent to heterogeneous cointegrated panels, the fully modified ordinary least squares (FMOLS) results show …that remittances have a significant, positive effect on long-term economic growth. Besides, the study’s empirical results also unconceal the significant, long-term effects of economic growth and remittances, facilitating self-development in low-income regions, in terms of finance, savings, trade, and labor-force participation, except that of household consumption. And an endogeneity test strongly suggests the need for policymaking towards obtaining maximum benefits from the increased inflows of remittances. Despite its limitations, the study offers pragmatic policymaking recommendations, along with future research directions. Show more
Keywords: Remittances, growth, self-development, low-income region, panel co-integration
DOI: 10.3233/HSM-180410
Citation: Human Systems Management, vol. 38, no. 3, pp. 257-265, 2019
Authors: Mubarik, Muhammad Shujaat | Naghavi, Navaz | Mahmood, Rana Tariq
Article Type: Research Article
Abstract: In today’s uncertain and ambiguous business reality, both business enterprises and other societal human organizations strive for competitive advantage. To attain it, they develop the capability to pursue innovation, while exploiting other existing capabilities pertinent to their organizational ‘ambidexterity’. This article investigates the role that organizational ambidexterity plays in the relation between intellectual capital (IC) and competitive advantage (CA). Tested is a set of research hypotheses, using sample data gleaned from 233 textile firms in Pakistan. Partial least squares structural equation modeling (PLS-SEM) unconceals a significant mediately effect that organizational ambidexterity interposes between intellectual capital and competitive advantage, i.e., IC …helps firms become ambidextrous in attaining competitiveness. Noted too are the significant effects of all three IC components on competitive advantage, whereby the highest effect is attributed to human-development capital (HDC), followed by structural capital (SC) and relational capital (RC). These results contribute to much-needed comprehensive-strategy designs that, based on both intellectual capital and ambidexterity, yield a sustainable competitive advantage. Despite the study’s limitations and small sample size, the article offers both future-research directions and policymaking recommendations. Show more
Keywords: Intellectual capital, relational capital, structural capital, competitive advantage, ambidexterity, structural equation modelling (SEM)
DOI: 10.3233/HSM-180409
Citation: Human Systems Management, vol. 38, no. 3, pp. 267-277, 2019
Authors: Wang, Lei | Zeng, Jianqiu | Strohmaier, David | Salam, Shafaq | Shahzad, Khuram
Article Type: Research Article
Abstract: Service innovation is an important driver of enterprise self-development and growth in the current service-attuned economy. And across economic sectors, the prevalence of self-organized and self-governed ecosystems renders service innovation increasingly crucial to such service ecosystems. Scholars study service innovation from the perspective of service ecosystem, yet little attention is paid to systematically researching service-innovation components within service ecosystems, especially the implementation path of such components. Based on service-oriented logic, this study presents a framework for service innovation in service ecosystems, built upon five elements: actor-to-actor (A2A) networks, value proposition, resource integration, institutionalization processes, and information technology (IT). This might …be the first study to use a combination of the Decision-Making Trial and Evaluation Laboratory (DEMATEL) based Analytic Network Process (ANP) method (called DEMATEL based ANP, or DANP) and the NK model to obtain the optimal path of service innovation in China. Despite the study’s limitations, the results show that enterprises must first develop IT capabilities and innovative value propositions, and then enhance their resource-integration capability and enlarge their A2A networks, as they accelerate their institutionalization processes. Future research must investigate service-innovation components and enhances the idea of service ecosystems, and provides guidelines how to implement service innovation in practice. Show more
Keywords: Service innovation, service-oriented logic, service ecosystem, implementation path, NK model
DOI: 10.3233/HSM-180397
Citation: Human Systems Management, vol. 38, no. 3, pp. 279-295, 2019
Authors: Khan, Najib Ullah | Shuangjie, Li | Khan, Sher Zaman | Anwar, Muhammad
Article Type: Research Article
Abstract: Multiple tangible and intangible determinants affect the survival and success of a small and medium enterprise (SME). In turbulent markets, however, compared to exogenous effects, a firm’s internal capabilities are seen as major sources of economic value creation and sustainable competitive advantage. This study empirically examines the effects of pivotal internal capabilities, namely entrepreneurial orientation, information technology (IT) capability, and intellectual capital (IC), on the financial and non-financial performance of SMEs that operate in the emerging market of Pakistan. Data were collected through self-reported questionnaires, from a sample size of 307 SMEs. The study hypotheses were tested through the structural …equation modelling (SEM) technique of AMOS 21. The statistical results show entrepreneurial orientation, IT capability and intellectual capital as significant contributors to both financial and non-financial performance. Despite its limitations, the study offers both future-research directions and policymaking recommendations for practice. Namely each SME ought to focus on self-developing those internal capabilities that render sustainable its competitive posture. Show more
Keywords: Entrepreneurial orientation, IT capabilities, intellectual capital, firm performance
DOI: 10.3233/HSM-180393
Citation: Human Systems Management, vol. 38, no. 3, pp. 297-312, 2019
Authors: Ali, Rahib | Zhang, Ziqiong | Bux Soomro, Muhammad
Article Type: Research Article
Abstract: Smoking prevalence is a leading health risk and preventable cause of mortality. As of 1.1 billion global smokers, 80% live in emerging countries. Predictably, 7 million of them will die annually by 2030. Mobile health (referred to as “mHealth”) gets popular in today’s healthcare management uses technology, and to combat smoking peril. Technology, being a societal human system with mutual inter-dependencies among its hardware, software, brainware and support network or net components, is integral to mHealth success. Technology espousal can empower health organizations to assimilate internal and external setups and applications, and the government in lieu of maneuvering healthcare management. …Economic, infrastructure constraints, and high entry barriers in healthcare management has made mHealth’s triumph unclear in emerging countries. We designed a mobile application namely “Smokers’ Mirror” to examine mHealth’s leeway on tobacco control in Pakistan. Using, the technology acceptance model (TAM) pertinent in this study context. Students’ centric, time and budget constraints involved, hitherto, the study findings divulge that mHealth is expedient for smoking cessation. Moreover, Pakistani smokers agree using mHealth, believe, it is useful and easy to use. Concluding from the narrative of this study, we advocate mHealth espousal will yield promising upshots, if integrated within Pakistan’s healthcare policy. Show more
Keywords: Smokers’ behavior, mHealth, technology, technology acceptance model, smoking cessation, healthcare
DOI: 10.3233/HSM-180380
Citation: Human Systems Management, vol. 38, no. 3, pp. 313-327, 2019
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