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Human Systems Management (HSM) is an interdisciplinary, international, refereed journal. It addresses the need to mentally grasp and to in-form the managerial and societally organizational impact of high technology, i.e., the technology of self-governance and self-management.
The gap or gulf is often vast between the ideas world-class business enterprises and organizations employ and what mainstream business journals address. The latter often contain discussions that practitioners pragmatically refute, a problematic situation also reflected in most business schools’ inadequate curriculæ.
To reverse this trend, HSM attempts to provide education, research and theory commensurate to the needs to today’s world-class, capable business professionals. Namely the journal’s purposefulness is to archive research that actually helps business enterprises and organizations self-develop into prosperously successful human systems.
Authors: Fahmi, Muhamad Robith Alil | Iqbal, Mohammad | Raharjo, Kusdi
Article Type: Research Article
Abstract: BACKGROUND: Knowledge serves as the foundation for SMEs to enhance capabilities in navigating turbulent environments. This study highlights that SMEs capability is a determinant in adopting innovations and business performance. OBJECTIVE: This study aims to uncover the capabilities of SMEs in relation to innovation adoption and business performance, with environmental turbulence acting as a moderating variable between innovation adoption and business performance. METHODS: This study employed an explanatory approach that established quantitative foundations. PLS-SEM was utilized as the statistical analysis approach to test the developed hypotheses. An offline survey was conducted using data …collected from 159 SMEs in the creative economy sectors. RESULTS: The results reveal that knowledge management capability and dynamic capability significantly influence on innovation adoption. However, innovation capability has an insignificant effect on innovation adoption. Additionally, innovation adoption has a significant effect on business performance. Environmental turbulence, as a moderating variable between innovation adoption and business performance, demonstrates a weakening effect. Furthermore, this study also examines the mediating role of innovation adoption. CONCLUSIONS: The interplay of knowledge management capability, innovation adoption, and business performance enhances the optimal capabilities of SMEs to achieve competitive advantage. On the basis of the KBV, knowledge fortifies the potential capacities, thereby fostering unique capabilities. Show more
Keywords: SMEs capability, innovation adoption, business performance, environmental turbulence, creative economy
DOI: 10.3233/HSM-230154
Citation: Human Systems Management, vol. Pre-press, no. Pre-press, pp. 1-19, 2024
Authors: Maqsood, Huma | Che Sulaiman, Nor Fatimah | Muhamad, Suriyani | Akmal Binti Rohaizad, Nor Aizal
Article Type: Research Article
Abstract: BACKGROUND: Women’s low economic participation in Pakistan and even lower in the formal sector is a perpetual phenomenon leading to their underdevelopment, which has microeconomic and macroeconomic implications. Therefore, the purpose of this study is to investigate the nature of women’s work and the intersection of their non-market and market activities at micro, meso, and macro levels which influences women’s chances and choices of decent economic participation. OBJECTIVE: This study aims to investigate the interdependence of women’s market and non-market work to explore how gender intersects with their economic autonomy. METHODS: Using qualitative …approach, in-depth interviews of 30 purposely selected respondents from the informal sector were thematically analysed. RESULTS: Results indicated that the interdependence of women’s non-market and market work is the outcome of the gendered dichotomy that creates work-life conflict to create women’s economic dependence and male hegemony. Moreover, although a common phenomenon, women from underprivileged backgrounds are more likely to bear the brunt of systemic deprivation leading to economic underdevelopment. CONCLUSIONS: Pakistan’s inherently masculinised society and economy mutually benefit from women’s unpaid and informal work. Facilitated through gender norms, the patriarchal social ideology and the capitalist economic system collaborate to exploit women and their work in both domains. Show more
Keywords: Non-market work, informal sector, systemic poverty, economic dependence, work-life conflict
DOI: 10.3233/HSM-240002
Citation: Human Systems Management, vol. Pre-press, no. Pre-press, pp. 1-13, 2024
Authors: Qamar, Faisal | Bhutto, Niaz Ahmed | Nisar, Sadia | Channa, Khalil Ahmed | Ghumro, Niaz Hussain | Hussain, Sadam | Khaliq, Minahil
Article Type: Research Article
Abstract: BACKGROUND: Higher education industry has seen a dramatic shift in the new normal. Given that, the present study proposes learning organization as a predictor of happiness of teachers and the academic administrators because happiness is vital to enhancing performance during unprecedented times. OBJECTIVE: Drawing on the resource based view (RBV) and ability, motivation and opportunity (AMO) framework, this research aims to investigate workplace happiness of university-level educators in the post-pandemic era. It proposes learning organization as a determinant of happiness at work through indirect path of perceived organizational support. Furthermore, it also proposes moderation of achievement motivation between …learning organization and workplace happiness. METHODS: Using simple random sampling, data were collected through survey questionnaire from 172 staff and faculty members of universities/HEIs in Sindh, Pakistan. The study employed structural equation modeling through SmartPLS for data analysis. RESULTS: The study findings suggest that learning organization indirectly predicts happiness at work through perceived organizational support. However, moderation of employee achievement motivation could not be supported. CONCLUSION: Applying learning organization model and utilizing AMO and RBV theories, the study offers implications from theoretical and managerial perspectives. It proposes a holistic framework for achieving workplace happiness amidst post-COVID era. The study recommends that during times of uncertainty, the universities/HEIs may implement the model of learning organization as a strategic tool to foster happiness at work. It could result in a satisfied, committed and engaged workforce. Limitations and future research areas are discussed. Show more
Keywords: Achievement motivation, AMO framework, happiness at work, learning organization, perceived organizational support, resource based view
DOI: 10.3233/HSM-220175
Citation: Human Systems Management, vol. Pre-press, no. Pre-press, pp. 1-20, 2024
Authors: Cumba, Luisa Tomas | Huang, Xiaoxia | Kholaif, Moustafa Mohamed Nazief Haggag Kotb
Article Type: Research Article
Abstract: BACKGROUND: COVID-19 caused an exogenous shock to global economies, businesses and people. However, digitalization is also helping many companies adapt and overcome the reality of COVID-19. The fact that people and companies are increasingly using technology in their daily lives to deal with this extraordinary situation demonstrates the acceleration of the digitalization process. OBJECTIVE: The aim of this research is to examine the mediating role of Big Data Analytics (BDA) in the relationship between digital transformation (DT) and economic, environmental and social sustainability performance. METHODS: For data analysis and hypothesis testing, partial least squares structural equation …modeling (PLS-SEM) was used on 304 managers level employees in small and medium enterprises (SMEs) in Mozambique. RESULTS: The findings show that DT positively affects BDA in Mozambican SMEs. Furthermore, BDA positively impacts economic and environmental performance. In addition, BDA has a significant mediating role in the association between DT and economic and environmental performance. However, this relationship is insignificant regarding social performance. CONCLUSIONS: These findings have important implications for SMEs managers and policy makers, who can develop a coherent strategy to realize BDA opportunities, reduce costs and provide strategic value to improve firm sustainability performance in a post-pandemic world. Show more
Keywords: Post-pandemic, digital transformation, big data analytics, sustainability performance
DOI: 10.3233/HSM-230062
Citation: Human Systems Management, vol. Pre-press, no. Pre-press, pp. 1-22, 2023
Authors: Al-Shanti, Ayman | Jebreel, Mohammad | Qabajeh, Majed | Nassoura, Abdelrahim | Airout, Rana
Article Type: Research Article
Abstract: BACKGROUND: The insurance sector in Jordan stands to gain significant benefits from the adoption of Accounting Intelligence (AI) systems, which can transform decision-making processes, enhance operational efficiency, and elevate customer satisfaction. OBJECTIVE: This study investigates the mediating role of organizational culture in the relationship between three key organizational factors—top management support (TMS), information technology (IT), and organizational size (OS)—and AI system adoption (AIA) in Jordan’s insurance companies. METHODS: Using a quantitative approach, the study surveyed 274 employees from Jordanian insurance companies. The data was analyzed using structural equation modeling (SEM) and confirmatory factor …analysis (CFA) to assess the study’s hypotheses and ensure data reliability and validity. RESULTS: The findings revealed substantial support for the relationships between TMS, IT, OS, and organizational culture (ORC). Additionally, organizational culture emerged as a mediating factor influencing AI system adoption (AIA) adoption. However, certain direct relationships, such as ORC and AIA, and the mediating role of organizational culture in the relationship between IT and AIA, were context-dependent and lacked support. IMPLICATIONS: Organizational culture plays a critical role in mediating the relationship between key organizational factors and AIA in Jordan’s insurance sector. Show more
Keywords: Organizational antecedents, accounting intelligence adoption, organizational culture, SPSS, PLS, insurance sector
DOI: 10.3233/HSM-230194
Citation: Human Systems Management, vol. Pre-press, no. Pre-press, pp. 1-17, 2023
Authors: Kumari, Sonu | Kaur, Kulwinder
Article Type: Research Article
Abstract: BACKGROUND: It is asserted that the positive outcomes from employees are a result of positive gestures initiated by the organization. Consequently, organizations can strategize their practices in such a manner that would stimulate and amplify positive behavioral outcomes from employees ultimately leading to organizational effectiveness and ameliorated organizational sustainability. OBJECTIVE: The objective of the present study is to investigate the relationship between Perceived Organizational Virtuousness (POV) and Workplace Happiness (WPH), mediated by Job Satisfaction (JS) for creating sustainable organizations. METHOD: Quantitative research approach was adopted following a conclusive research design. Purposive (Non-probability) sampling technique was used, …and data was collected from 470 employees from IT and ITeS sector companies of Delhi-NCR (India) using questionnaire. The statistical analysis was done using SmartPLS 4 for the data. RESULTS: The results revealed that employees, who perceive organizations as virtuous, tend to feel happy at the workplace. Also, the perceptions of Organizational Virtuousness were found to amplify the experiences of Workplace Happiness and it was also found that Job Satisfaction significantly mediates the stated relationship. CONCLUSIONS: The results of the study could help the managers and strategy makers to ensure well-being of employees and adding to their performance and effectiveness. Show more
Keywords: Organizational virtuousness, workplace happiness, well-being, job satisfaction, IT/ITeS organizational sustainability
DOI: 10.3233/HSM-230037
Citation: Human Systems Management, vol. Pre-press, no. Pre-press, pp. 1-18, 2023
Authors: Simion, Luminita Cristina | Avasilcai, Silvia
Article Type: Research Article
Abstract: BACKGROUND: The Industry 4.0 and 5.0 models are dynamic, still under research and unsolved implementation for industrial manufacturers. The paradigm “Green Deal” goals launched by the European Commission is apparently difficult to define concrete action plans. The good practices of the manufacturing industry are punctual. The health crisis of COVID-19 proves the necessity of a solid economy, with customized fields of industry-engines, located on countries proximity or associated. The productive operational chain with a multi-sequence activity processed by human labor becomes critical. OBJECTIVE: The paper aims to identify Industry 4.0 and 5.0 concepts in both scientific …character and pragmatic relevance, useful for productive organizations performing in the current business with difficult predictability environment. METHODS: The methodology approach the grounded theories, combining the inductive and deductive methods. Next to the data collection provided from other authors research, a qualitative method apply to several case studies as empirical methodology to explore the situations in which the designed model has not a single set of outcomes. RESULTS: The principles CE become useful by transferring their meaning of waste reduction from material resources to human resources whether measuring tools are applied. I4.0 and I5.0 technical factors become means to recuperate the human factor within a culture of human centricity values. CONCLUSIONS: By applying the CE principles, a mutual benefit organization-society is revealed, organization add values by hiring smart specialist from society I5.0 previously trained by organizational professional reconversion with technical support I4.0. The contribution is measured by reducing the waste, hence the cost of community unemployment rate. Show more
Keywords: Circular economy, sustainability, resilience, Industry 4.0 concepts, Industry 5.0 concepts
DOI: 10.3233/HSM-230122
Citation: Human Systems Management, vol. Pre-press, no. Pre-press, pp. 1-15, 2023
Authors: Nahtigal, Matjaz
Article Type: Research Article
Abstract: BACKGROUND: Many studies are focused on traditional (old) or modern (new) industrial policy. There are insufficient studies linking the emergence of the knowledge economy and the institutional requirements to underpin inclusive social and economic development in developed or developing countries. OBJECTIVE: This study aims to analyze the characteristics of the knowledge economy and the institutional requirements for more inclusive and sustainable socio-economic developments. Constraints of the international economic law in its current form for more inclusive and sustainable industrial policy in developed and developing countries will be put forward. The inclusive knowledge economy requires not only innovative …advanced firms but also innovative and creative public sector employees capable of supporting and disseminating opportunities of the knowledge economy to the entire society. Moreover, the inclusive knowledge economy requires lifelong learning processes of the workforce in developed and developing economies. Therefore, a human dimension, broad participation, and shaping of modern development strategies a key to developing an inclusive and sustainable knowledge economy. Institutional constraints of the international economic framework are currently not adequately supportive of such a structural shift. The objective of this study is to show the possible adjustments at the international and national levels to support the development of an inclusive knowledge economy. The human dimension (participation, creativity, imagination) of the public and private sector goes hand in hand with institutional innovations. METHODS: The normative and institutional analysis, embedded in the historical context of industrialization patterns in the selected countries, will provide insights into the institutional requirements for an inclusive knowledge economy. RESULTS: The result of the conceptual and normative as well as empirical comparative analysis will provide insights into the possibilities and needs for institutional innovations at the regional, national, and supranational levels of polity while embracing the need for a more supportive international normative context. Several possible institutional innovations at the national levels, such as regional public venture funds, decentralized support, and training centers, are provided. A reform of the Agreement on Subsidies and Countervailing Measures to better delineate between potentially productive and harmful subsidies at the international level can be seen as a reform proposal at the international level. CONCLUSIONS: Industrial policies in developed and developing countries will not be able to address the social and economic divides between advanced and stagnating sectors of the economy without addressing the requirements for institutional innovations at all levels of the international polity. Show more
Keywords: Industrial policy, international economic law, market hierarchies, knowledge economy, institutional and legal innovations
DOI: 10.3233/HSM-230155
Citation: Human Systems Management, vol. Pre-press, no. Pre-press, pp. 1-11, 2024
Authors: Alshammari, Khalid H. | Alshallaqi, Mohammad | Al-Mamary, Yaser Hasan
Article Type: Research Article
Abstract: BACKGROUND: Digital transformation has become one of the most important topics in business, as companies try to use technology to improve their processes and gain a competitive edge. However, the success of digital transformation projects can be affected by organizational culture, which can make it easier or harder for digital transformation projects to be successfully implemented. OBJECTIVE: This study seeks to investigate the impact of organizational culture on the success of digital transformation. The study measures dimensions of organizational culture and how they impact the success of digital transformation projects. METHODS: 264 employees from various firms …provided information via a questionnaire, and the study used Structural Equation Modelling (SEM) with AMOS software to evaluate the information and develop the proposed conceptual framework. RESULTS: The results demonstrate that employee empowerment has a positive and significant impact on digital transformation, while new organizational practice, support of change, and teamwork do not. CONCLUSIONS: These findings are crucial for advancing the current understanding of the role of organizational culture in the success of digital transformation projects. By shedding light on this relationship, this study contributes to the literature on digital transformation and provides organizations with insights that can inform their digital transformation strategies. Show more
Keywords: Organizational culture, digital transformation, innovation adoption, business process management, IT management
DOI: 10.3233/HSM-230163
Citation: Human Systems Management, vol. Pre-press, no. Pre-press, pp. 1-18, 2023
Authors: Rassameethes, Bordin | Phusavat, Kongkiti | Pastuszak, Zbigniew
Article Type: Research Article
Abstract: BACKGROUND: BACKGROUND: Traditionally, teachers with less work experience receive more training in non-academic areas such as school disengagement. This circumstance affects a school’s readiness when attempting to create a student-focused environment. Teachers need to have a consistent approach when dealing with disengaged students. OBJECTIVE: The study examines the relationship between work experience on the decision relating to in-service training needs to cope with school disengagement. This study focuses on the schools from Bangkok Metropolitan Administration. METHODS: The method consists of several steps. The first step is to identify a general set of non-academic training …needs. The next step is to distribute the survey to teachers. Finally, statistical analysis is applied to examine the impacts from work experience. RESULTS: Based on the surveys completed by 147 teachers who are categorized into four work-experience groups. The findings show that work experience does not affect the decisions regarding training needs. Thus, younger as well as older teachers alike should be provided with similar training programs to deal disengaged students. CONCLUSIONS: Work experience should not be used as a criterion when selecting teachers when providing in-service training for non-academic areas. Consistent practice by teachers is needed when creating a student-focused environment. Show more
Keywords: Student-focused environment, in-service teacher training, work experience, school disengagement
DOI: 10.3233/HSM-230184
Citation: Human Systems Management, vol. Pre-press, no. Pre-press, pp. 1-10, 2024
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