Retraction to: The important role of ethical behavior in improving customer loyalty
IOS Press has retracted the following publication from its online content:
The important role of ethical behavior in improving customer loyalty
I. Gede Riana
Department of Management, University of Udayana, Denpasar, Indonesia
[Human Systems Management, 40(3) (2021), 379– 394, DOI: 10.3233/HSM-190588]
The author contacted the journal office requesting the article retraction. According to him, the paper was submitted without his knowledge or consent, using a fake email address. The University of Udayana did not respond to this misconduct allegation.
