What is integrated process management?

Article type: Short Communication

Authors: Zeleny, Milan

Affiliations: The Joseph A. Martino Graduate School of Business Administration, Fordham University at Lincoln Center, New York, NY 10023, USA

Abstract: New trans-national management principles, arising from the teachings of Deming, Juran, Tribus, Ishikawa and others, are now synthesized into management system approach identified as Integrated Process Management (IPM). Its major characteristic is customer integration in the production process.

Keywords: Process, management, organizational flexibility, customer integration, quality management, systems approach

DOI: 10.3233/HSM-1988-7311

Journal: Human Systems Management, vol. 7, no. 3, pp. 265-267, 1988