Affiliations: Institut de recherche sur les PME, Université du Québec à Trois-Rivières, 3351 Boul., des Forges, C.P., 500, Trois-Rivières, Québec, G9A 5H7, Canada. Tel.: 819-376-5011x 4031; E-mail: [email protected]
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Corresponding author.
Abstract: Using grounded theory along with participant observation and interviews the authors explore how individuals in organizations process information. They build a model of human information processing which links the cognitivist-constructionist perspective to an algorithmic-heuristic continuum. They test this model using non-parametric procedures and find interesting results showing links to efficient information processing outcomes such as contributions to decision-making, knowledge-creation and innovation. They also identify some elements of best practice by efficient human information processing individuals whom they call the “information catalysts”.
Keywords: Human information processing, algorithmic and heuristic information processing, cognitivist and constructionist perspectives, efficient information processing outcomes, information catalyst, information best practices
