The political behavior intention of user in information system development

Article type: Research Article

Authors: Chang, Christina Ling-hsing

Affiliations: Department of Information Management, National Pingtung Institute of Commerce, 51 Min-Sheng E. Road, Pingtung, Taiwan 900, R.O.C. Tel: +886-0931-880853; Fax: +886-8-7210844; E-mail: [email protected]

Abstract: The speedy development of IT impacts organizational structure, task design, and the work method of employees. As these changes also affect the power and benefits of some users, the development of IS is often deterred. The purpose of this study is to analyze the major factors influencing the political behavior of users in information system development (ISD). Two theories are used to create the research model: (1) The Theory of Planned Behavior (TPB), and (2) Social Exchange Theory (SET): including Machiavellism, power, commitment, and trust four external factors. It is hoped that the results of this research can shed some light on management strategies, especially in terms of reducing or preventing any political behavior that may have negative consequences in the context of ISD.

Keywords: Information system development, Machiavellism, political behavior, social exchange theory, theory of planned behavior

DOI: 10.3233/HSM-2007-26205

Journal: Human Systems Management, vol. 26, no. 2, pp. 123-137, 2007