People Capability Maturity Model and Human Resource Management Systems: Do they benefit each other?

Article type: Research Article

Authors: Türetken, Oktay^{; *} | Demirörs, Onur

Affiliations: Middle East Technical University, Informatics Institute, Ankara 06531, Turkey

Correspondence: [*] Corresponding author. Tel.: +90 312 210 3739; Fax: +90 312 210 3745; E-mail: [email protected].

Abstract: In this research, the degree of support of Human Resource Management System (HRMS) Suite of Oracle Applications ERP System for People Capability Maturity Model (P-CMM) is examined. The analysis is carried out through key practices of each key process area in P-CMM Levels. Each key process area (KPA) in second and third levels is mapped to the functionality provided by the HRMS. While the degree of support for Level 3 is not significantly different from the one provided for Level 2, the degree of support for each key process area in two levels shows considerable variation. The results of the analysis for the key process areas in second and third levels show that, despite some lack of functionalities in some of the key process areas, the HRMS provides utilities and functionalities that will facilitate and support the performance of most of the key process areas in second and third levels. However, the support for fundamental team processes is relatively limited and there is an opportunity for these systems to extend their functionalities towards these processes.

Keywords: People Capability Maturity Model (P-CMM), Maturity Framework, Team Process Improvement, Human Resources, Human Resource Management System (HRMS), Oracle HRMS

DOI: 10.3233/HSM-2004-23304

Journal: Human Systems Management, vol. 23, no. 3, pp. 179-190, 2004