Total quality management and sustainable policy making strategies in biochemical industries: A critical review of prior research

Issue title: Contemporary Issues in Sustainable Business Excellence: A Human Systems Perspective

Guest editors: Nadindla Srividya, Shamima Haque, Monojit Banerjee and Audita Nuvriasari

Article type: Research Article

Authors: Rakte, Jijabai B.^a | Nanda, Satyajeet^{a; *} | Dateer, Ramesh B.^b

Affiliations: [a] CMS Business School, JAIN (Deemed-to-be University), Bengaluru, Karnataka, India | [b] Centre for Nano and Material Sciences, Jain Global Campus, JAIN (Deemed-to-be-University), Bangalore, Karnataka, India

Correspondence: [*] Corresponding author: Dr. Satyajeet Nanda, Professor, OB & HRM Area, CMS Business School, JAIN (Deemed-to-be University), Shesadri Rd., Bengaluru, Karnataka, India. Tel.: +91 8123298192; E-mails: [email protected]; [email protected]; ORCID: 0000-0002-1264-989X.

Abstract: BACKGROUND:The history of Total Quality Management (TQM) presents a broad overview of the processes used to make things perfect in this imperfect world. The concept of TQM strategy in biochemical industries highlightsnumerous ways to use “quality” as a tool for improvement in the real work environment during the actual execution of work. A sustainable and effective quality management policy with specific missions and objectives mightlead to the achievement of a productive outcome in biochemical industry. OBJECTIVE:This study focused to examine the variation in understanding of TQM in the biochemical Industry and its correlation with other aspects of organizational improvement. To study the impact of TQM on a sustainability aspects of biochemical organizations by framing an appropriate synthetic model. METHODS:The strategic to setup a ‘hard’ and ‘soft’ TQM principles was used for effective TQM implementation. In addition, individually developed methods of TQM quality award models were implemented in a wide range of industries. RESULTS:This study reveals that, a significant number of biochemical industries recognize that sustainable business strategies and successful implementation of TQM practices lead to new opportunities and improves results in the economical and sustainable development. CONCLUSION:Appropriate policy-making strategies and TQM are critically important ingredient for organizational growth. The implementation of TQM in biochemical industries is important for the overall growth of the organization and employees.

Keywords: Total quality management, policy making, sustainability, biochemical industries, organizational growth

DOI: 10.3233/HSM-220146

Journal: Human Systems Management, vol. 43, no. 2, pp. 249-261, 2024