Control systems analysis: an evaluation systems perspective

Article type: Research Article

Authors: Lusk, Edward J.

Affiliations: The Wharton School, University of Pennsylvania, Philadelphia, PA 19104, U.S.A.

Abstract: The author examines the relationship between an institution's control system and evaluation function in order to suggest information which management may use, in conjunction with other information, to ascertain the propriety of modifying the institution's control system. It is demonstrated that the evaluation information provides a context for considering statements regarding the perceived accuracy of the control system. Two case analyses are presented.

Keywords: Control and evaluation systems, cooperation, gaming, systematic change, performance statistics, decision support system

DOI: 10.3233/HSM-1981-2407

Journal: Human Systems Management, vol. 2, no. 4, pp. 285-293, 1981