Bat'a-system of management: Managerial excellence found

Article type: Research Article

Authors: Zeleny, Milan

Affiliations: The Joseph A. Martino Graduate School of Business Administration, Fordham University at Lincoln Center, New York, NY 10023, USA

Abstract: We provide a short outline of Bat'a-system management principles as a contribution to the ongoing search for world-class management systems and managerial excellence in general. It appears that Bat'a-system, being both European and American in its origins and being based on labor and knowledge integration (rather than division and specialization), represents a candidate management system of uncommon appeal. More, Bat'a-system is not based on theory but rooted in practical experience of unprecedented performance, quality and business success. The Bat'a-system experience leads directly to modern theory of process-oriented quality management, based on high-technology support and decision-making autonomy of employees.

Keywords: Management, systems, quality, flexible manufacturing, high technology, Bat'a-system

DOI: 10.3233/HSM-1988-7304

Journal: Human Systems Management, vol. 7, no. 3, pp. 213-219, 1988