Mediation role of job satisfaction analysis on the effect of psychological ownership and organizational citizenship behavior

Article type: Research Article

Authors: Gede Riana, I.^{; *}

Affiliations: Department of Management, University of Udayana, Denpasar, Indonesia

Correspondence: [*] Corresponding author: I. Gede Riana, Department of Management, University of Udayana, Denpasar, Indonesia. E-mail: [email protected].

Abstract: OBJECTIVE:This research is aimed to analyze the influence of variables that can be outlined as: 1) analyzing and explaining the effects of psychological ownership toward job satisfaction; 2) analyzing and explaining the effects of psychological ownership and organizational citizenship behavior; 3) analyzing and explaining the effects of job satisfaction toward organizational citizenship behavior; and 4) analyzing the role of job satisfaction meditation on the effects of the psychological ownership toward organizational citizenship behavior. METHODS:This research uses explanatory research, which examines a correlation between the variables through hypothetical tests. The model used in this research is the causality model, the research aimed to determine the cause-effect relationship between two or more variables. The population of this research is four-star hotels in Kuta and Legian. RESULTS/CONCLUSIONS:This research informs that the PO and job satisfaction’s direct effects toward the OCB are significant, yet PO gives a stronger effect. This result also shows that there is a different influence between the employees’ personality and attitude toward their behavior in the workplace. The assessment result of the indirect effects of PO toward the OCB through KK shows that there is a weaker interaction effect with a variance accounted for (VAF) value.

Keywords: Psychological ownership, job satisfaction, Organizational citizenship behavior

DOI: 10.3233/HSM-201055

Journal: Human Systems Management, vol. Pre-press, no. Pre-press, pp. 1-14, 2021