Affiliations: Department of Business Administration, China University of Science and Technology, Nankang, Taipei, Taiwan, R.O.C
Correspondence:
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Corresponding author: Chin-Nung Liao, Department of Business Administration, China University of Science and Technology, No. 245, Sec. 3, Academia Rd., Nankang, Taipei, 115 Taiwan, R.O.C. Tel.: +886 2 27821862/Ext. 214; Fax: +886 2 27864984; E-mail: [email protected], E-mail: [email protected] (I.L. Chih).
Abstract: Goal programming (GP) is an important technique for solving many practice applications. This paper adopts multi-choice goal programming model (MCGP) approach to solve a multi-objectives decision-making problem. The decision model is developed as a multi-choice aspiration levels goal programming model base on a case study. The overall objective is to select an effective resource distribution in a knowledge management system (KMS) projects selection process. The main contribution of this work is development a mathematical model for KMS project evaluate and selection. The advantage of this method is that it allows decision makers to set multi-objective aspiration levels for KMS selection problems. The MCGP model facilitates decision-making process in business resources planning.
Keywords: Knowledge management system, multi-choice goal programming model (MCGP), marketing decision support system (MDSS)
