Development of Web-based knowledge management systems

Article type: Research Article

Authors: Chou, David C.^a | Lin, Binshan^{b; *}

Affiliations: [a] Department of Computer Information Systems, Eastern Michigan University, Ypsilanti, MI 48197, USA | [b] Department of Management & Marketing, College of Business Administration, Louisiana State University in Shreveport, Shreveport, LA 71115, USA

Correspondence: [*] Corresponding author. Tel.: +1 318-797-5025. E-mail: [email protected].

Abstract: Knowledge management is a complex process that collects, stores, and distributes business intelligence for corporate operation and management. This paper discusses the implication of knowledge management, its process, bottlenecks, information technology integration, and development of a Web-based knowledge management system.

Keywords: Knowledge, knowledge management, knowledge process, knowledge management systems, Internet, information technology

DOI: 10.3233/HSM-2002-21301

Journal: Human Systems Management, vol. 21, no. 3, pp. 153-158, 2002