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Point Navigation Map method to track low-income mobile user's interaction

Issue title: IEA 2012: 18th World congress on Ergonomics - Designing a sustainable future

Article type: Research Article

Authors: Abreu, Leonardo | de Moraes, Anamaria

Affiliations: ESPM/PUC-Rio, Rua do Rosário, 90, Rio de Janeiro, Brazil | PUC-Rio, Rua Marquês de São Vicente, 225, Rio de Janeiro, Brazil

Note: [] Corresponding author: email: [email protected]

Keywords: Human Factors, Universal Usability, Low-income users, Track Navigation, Navigation Map

DOI: 10.3233/WOR-2012-0621-3438

Journal: Work, vol. 41, no. Supplement 1, pp. 3438-3442, 2012

Published: 2012
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Abstract

Mobile phones obtained large popularization in Brazil thanks to pre-paid (pay as you go) contracts. This kind of contract represents 82% of mobile phone connections in Brazil, corresponding to 143 million in a total of 174 million mobile phone accesses in the country. In this scenario, a research about the usability of mobile phones with 17 to 24 year old youngsters, living in poor communities, enrolled in the NGO Spectaculu. Usability tests were carried through with 30 youngsters from a NGO in Rio de Janeiro. Was made a extraction of the navigation sequence with data information of input and output from the system. Point Navigation Map was created to track low-income mobile user's interaction.

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