Affiliations: VTT Technical Research Centre of Finland, VTT, Finland
Note: [] Address for correspondence: Teemu Reiman, Ph.D. (Psych.), Senior Scientist, Work and Organizational Psychology, VTT Technical Research Centre of Finland, P.O.Box 1000, FIN-02044 VTT, Finland. Tel.: +358 20 722 6775, Mobile: +358 50 3427 268; Fax: +358 20 722 5888; E-mail: [email protected]
Abstract: BACKGROUND: Patient safety culture (PSC) has been postulated to have a significant influence on the quality of health care. OBJECTIVE: This study aims to evaluate the psychometric properties of the TUKU PSC questionnaire. METHODS: The questionnaire development was based on the view that patient safety constitutes not only the absence of adverse events, but also the presence of certain organizational attributes that enable safety. The TUKU questionnaire has two parts: a measure of psychological dimensions, and a measure of employees' perceptions of organizational functions. The TUKU questionnaire was validated using a sample of 1162 health care professionals from seven Finnish health care organizations. Two studies were carried out, one focusing on construct validity and the other on criterion validity. RESULTS: Regarding construct validity, the empirical model matched the theory quite well. The results of Study 2 concerning criterion validity were more ambiguous. Four of the organizational dimensions and two of the psychological dimensions were related to patient safety incidents occurring 16 months after administering the questionnaire. CONCLUSIONS: The study provided evidence on the key organizational dimensions that comprise patient safety culture and affect patient safety. The study further contributed towards validation of an instrument for measuring these dimensions.
Keywords: Safety management, questionnaire studies, adverse events, patient safety culture, health care management
