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Article type: Research Article
Authors: Quiney, Gabriellaa; | Colucci, Gianlucaa; b
Affiliations: [a] University Sussex Hospital NHS Foundation Trust, Worthing, UK | [b] Brighton and Sussex Medical School, Brighton, UK
Correspondence: [*] Address for correspondence: Gabriella Quiney, BMBS MSc, Worthing Hospital, Lyndhurst Rd, Worthing BN11 2DH, UK. E-mail: [email protected]
Abstract: BACKGROUND:Morbidity and Mortality meetings (M&Ms) are a fundamental element of surgical practice. However, there has been little investigation into best practices, to maximise education and improvement outcomes. OBJECTIVE:Create a new, evidence-based M&M methodology, that facilitates standardised analysis of errors in a non-judgemental fashion, and highlights areas for improvement. METHODS:A Quality Improvement (QI) methodology was used. This project encompassed a literature review and two sequential QI cycles. A literature review and initial survey highlighted best practice and identified areas for improvement. From this information, a new standardised format was created, which centred around a new modified Fishbone framework, incorporating the London Protocol methodology. The project then sequentially tested new formats, with feedback collected for every new format. RESULTS:The literature review and surveys guided improvement of the M&M. The need for standardisation was highlighted. The new PowerPoint template and modified Fishbone ensured presentations and analysis were consistent and systematic. Participants reported that M&Ms were more engaging, interactive and structured, ensuring improved discussion of errors. The modified Fishbone framework reinforced a blame-free, system-focused analysis. CONCLUSION:M&Ms are a critical aspect of patient safety. This project utilised simple QI tools to encourage collaborative reflection, learning and improvement.
Keywords: M&M, quality improvement, fishbone, healthcare
DOI: 10.3233/JRS-210077
Journal: International Journal of Risk & Safety in Medicine, vol. 34, no. 2, pp. 145-154, 2023
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