An Assessment of Information Communication Technology Skills and Competencies of Library and Information Science Professionals Working in Eastern State University Libraries, Uttar Pradesh: a study

Article type: Research Article

Authors: Singh, M. P.^a | Kushawaha, P. P.^b

Affiliations: [a] Professor, Department of Library and Information Science, Babasaheb Bhimrao Ambedkar University, Lucknow – 226025, Uttar Pradesh. (E): [email protected] | [b] PhD Research Scholar, Babasaheb Bhimrao Ambedkar University, Lucknow – 226025, Uttar Pradesh. (E): [email protected]

Abstract: Library and information science (LIS) professionals play a pivotal role in providing quality-based services to the users. Owing to adoption of new emerging technologies in library and their characteristics of disruptiveness, library professionals are facing issues related to gaining skills and competencies in the digital environment. The present article highlights the information communication technology (ICT) skills of library professionals of eastern state university libraries of Uttar Pradesh. In addition, it focuses on the significance of differences in competencies amongst professionals. For carrying out study, the research approach was used as a survey method to collect data. Questionnaires were distributed to all working LIS professionals to evaluate their skills and competencies in digital era. The findings of the study have revealed that majority of the library professionals were facing problems, in some form or the other, in developing the required skills and competencies. They possessed only the basic skills of ICT application and significant differences amongst LIS professional were found in the level of ICT skills and competencies.

Keywords: ICT, Skills, LIS professionals, Library

DOI: 10.18329/09757597/2020/13206

Journal: World Digital Libraries - An international journal, vol. 13, no. 2, pp. 77-86, 2020