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Article type: Research Article
Authors: Jones, Olivia F. | James, Carole L.; *
Affiliations: School of Health Sciences, Faculty of Health and Medicine, University of Newcastle, NSW, Australia
Correspondence: [*] Address for correspondence: Associate Professor Carole L. James, School of Health Sciences, Faculty of Health and Medicine, University of Newcastle, University Drive, Callaghan, NSW 2308, Australia. Tel.: +61 2 49216632; E-mail: [email protected].
Abstract: BACKGROUND:Task rotation is used to decrease the risk of workplace injuries and improve work satisfaction. OBJECTIVE:To investigate the feasibility, benefits and challenges of implementing a task rotation schedule within an underground coalmine in NSW, Australia. METHODS:A mixed method case control pilot study with the development and implementation of a task rotation schedule for 6 months with two work crews. A questionnaire including The Nordic Musculoskeletal Questionnaire, The Need for Recovery after Work Scale, and The Australian WHOQOL- BREF Australian Edition was used to survey workers at baseline, 3 and 6 months. A focus group was completed with the intervention crew and management at the completion of the study. RESULTS:In total, twenty-seven participants completed the survey. Significant improvements in the psychological and environmental domains of the WHOQOL-BREF questionnaire were found in the intervention crew. Musculoskeletal pain was highest in the elbow, lower back and knee, and fatigue scores improved, across both groups. The intervention crew felt ‘mentally fresher’, ‘didn’t do the same task twice in a row’, and ‘had more task variety which made the shift go quickly’. CONCLUSION:Task rotation was positively regarded, with psychological benefits identified. Three rotations during a 9-hour shift were feasible and practical in this environment.
Keywords: Job rotation, manual handling, work tasks
DOI: 10.3233/WOR-172669
Journal: Work, vol. 59, no. 2, pp. 285-294, 2018
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