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Article type: Review Article
Authors: Mokarami, Hamidrezaa | Toderi, Stefanob; *
Affiliations: [a] Department of Ergonomics, School of Health, Shiraz University of Medical Sciences, Shiraz, Iran | [b] Department of Psychology, University of Bologna, Bologna, Italy
Correspondence: [*] Address for correspondence: Stefano Toderi, Department of Psychology, University of Bologna, Viale Berti Pichat, 5-40126 Bologna, Italy. Tel.: +39 51 209 1388; E-mail: [email protected].
Abstract: BACKGROUND:Given the wide variety of factors affecting work-related stress, a work system approach could be adopted in order to better identify factors that impact individual stress. OBJECTIVES:To provide a scoping review of the available work-related stress questionnaires and to reclassify their scales on the basis of the five elements included in the work system model using a content analysis method. METHODS:The main available work-related stress questionnaires used in previous studies in the time range of 1975 to 2017 were collected through a search in several indexing and citation databases. To reclassify the scales of these questionnaires, a qualitative content analysis was used and then reclassified in accordance with the five components of work system model: job (tasks), organizational condition, individual characteristics, technology and tools, and physical environmental. RESULTS:In total, 22 questionnaires met the conditions required to be entered into the final stage of the study. Emphasis of these questionnaires was on measuring job-related factors and organizational condition-related factors. 22.7% of them had considered no scales to measure the individual characteristics-related factors. CONCLUSIONS:The results of the reclassification can help organizations select areas that encompass their own specific problems. Practical implications are also discussed.
Keywords: Occupational stress, psychosocial factors, risk assessment, work system model, macroergonomic, questionnaire
DOI: 10.3233/WOR-193040
Journal: Work, vol. 64, no. 4, pp. 787-795, 2019
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