The working alliance: an interdisciplinary case management strategy for health professionals

Article type: Research Article

Authors: Koch, Lynn C.^; | Rumrill Jr., Phillip D.

Affiliations: Kent State University, Department of Educational Foundations and Special Services, 405 White Hall, PO Box 5190, Kent, OH, USA 44242–0001

Note: [] Corresponding author. Tel.: +1 330 6722294; fax.: +1 330 6722512; e-mail: [email protected]

Abstract: This article describes strategies for building working alliances among stakeholders in the rehabilitation process. Beginning with the intake interview and progressing through clarifying expectations, establishing bonds, setting goals, formulating tasks and resolving conflicts, the working alliance provides a model for meeting a wide range of client needs in a comprehensive, cost-effective manner.

Keywords: Rehabilitation, Professional relationships, Interpersonal skills, Expectations, Conflict resolution

DOI: 10.3233/WOR-1998-10109

Journal: Work, vol. 10, no. 1, pp. 55-62, 1998