Job stress management protocol using a merge between cognitive-behavioral techniques and ergonomic tools

Abstract

This paper presents a protocol for work distress assessment. Work distress is defined as a merge between nonergonomic related aspects, in tasks or environment, and adversely conditions perceived for a worker, in a certain work situation. This frame requires an approach that can treat individuals and organizational factors in the same way, at the same time. For this, we elaborate a psycho-ergonomics method, associating concepts and practices from cognitive-behavioral techniques and work ergonomic analysis, which we named CEWAT – Cognitive-Behavioral Work Analysis Technique. This paper presents CEWAT’s foundations and structure, in steps. An application to a complex and dangerous system illustrates its benefits in the ergonomics action.