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User’s demography and expectation regarding search, purchase and evaluation in mobile application store

Issue title: IEA 2012: 18th World congress on Ergonomics - Designing a sustainable future

Article type: Research Article

Authors: Prata, Wilson | de Moraes, Anamaria | Quaresma, Manuela

Affiliations: LEUI, Pontifícia Universidade Católica do Rio de Janeiro (PUC-RIO), Rua Marquês de São Vicente, 225, Gávea, Rio de Janeiro, RJ - Brasil - 22451-900

Note: [] Corresponding author. E-mail: [email protected].

Keywords: Human–Computer Interaction, Usability, Research methods, Questionnaire

DOI: 10.3233/WOR-2012-0292-1124

Journal: Work, vol. 41, no. Supplement 1, pp. 1124-1131, 2012

Published: 2012
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Abstract

This article is result from a questionnaire about mobile app store usage. The objective of this work was to collect information about user needs and opinion regarding search, purchase and evaluation process in Android Market, Apple App Store, BlackBerry App World and Nokia Ovi Store. The data collected was analyzed to identify the positive and negative usability aspects, if the process to perform these task are any different in those stores and if the users are satisfy with their store or if they have any complains about it. Its covers the brazilian market only.

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