Effectiveness of computer ergonomics interventions for an engineering company: A program evaluation

Issue title: Work Occupations and Outcomes Internationally and Across the Lifespan

Article type: Research Article

Authors: Goodman, Glenn | Landis, James | George, Christina | McGuire, Sheila | Shorter, Crystal | Sieminski, Michelle | Wilson, Tamika

Affiliations: Cleveland State University, Cleveland, OH, USA

Note: [] Address for correspondence: Glenn Goodman, Ph.D., OTR/L, Cleveland State University, HS 103, 2121 Euclid Avenue, Cleveland, OH 44115, USA. Tel.: +1 216 687 2493; Fax: +1 216 687 9316; E-mail: [email protected]

Abstract: Objective: Ergonomic principles at the computer workstation may reduce the occurrence of work related injuries commonly associated with intensive computer use. A program implemented in 2001 by an occupational therapist and a physical therapist utilized these preventative measures with education about ergonomics, individualized evaluations of computer workstations, and recommendations for ergonomic and environmental changes. Method: This study examined program outcomes and perceived effectiveness based on review of documents, interviews, and surveys of the employees and the plant manager. Results: The program was deemed successful as shown by 59% of all therapist recommendations and 74% of ergonomic recommendations being implemented by the company, with an 85% satisfaction rate for the ergonomic interventions and an overall employee satisfaction rate of 70%. Eighty-one percent of the physical problems reported by employees were resolved to their satisfaction one year later. Conclusion: Successful implementation of ergonomics programs depend upon effective communication and education of the consumers, and the support, cooperation and collaboration of management and employees.

Keywords: cumulative trauma, ergonomics, computers, work

Journal: Work, vol. 24, no. 1, pp. 53-62, 2005