Relationship between employment setting and job satisfaction among CRC personnel

Article type: Research Article

Authors: Armstrong, Amy J. | Hawley, Carolyn E. | Lewis, Allen N. | Blankenship, Charlene | Pugsley, River A.

Affiliations: Virginia Commonwealth University, Richmond, VA, USA | West Virginia University, Morgantown, WV, USA | University of Texas Pan-American, Edinburg, TX, USA

Note: [] Address for correspondence: Amy Armstrong, Ph.D., CRC, Rehabilitation Counseling Department, P.O. BOX 980330, Richmond, VA 23298, USA. Tel.: +1 804 827 0913; E-mail: [email protected]

Abstract: The exploration of job satisfaction among rehabilitation counselors is not a new undertaking, but few studies have evaluated this construct across a full array of professional employment contexts. This investigation explores employment settings of rehabilitation counselors and their relationship to both job satisfaction and intentions to quit. The results revealed that employment setting does influence job satisfaction and retention for certified rehabilitation counselors. Overall, employees of the vocational rehabilitation system (the majority within this setting consisted of State vocational rehabilitation personnel n=662, followed by Veteran's Administration, Community Rehabilitation Programs, One Stop Centers and Independent Living Centers, n=88) reported the lowest amount of job satisfaction and a substantial degree of intention to quit.

Keywords: Job satisfaction, retention, rehabilitation counselors, vocational rehabilitation

Journal: Journal of Vocational Rehabilitation, vol. 28, no. 1, pp. 41-51, 2008