Ticket-to-Work project: Evaluation of an assertive outreach
approach to increase ticket assignment and use of the One-Stop System by SSA
beneficiaries in an urban county in New Jersey
Affiliations: Rehabilitation Psychology and Special Education,
University of Wisconsin-Madison, WI, USA | Department of Psychiatric Rehabilitation, University
of Medicine and Dentistry of New Jersey, NJ, USA | Program for Disability Research, Rutgers University,
New Jersey, USA
Note: [] Address for correspondence: Robert Gervey, University of
Wisconsin-Madison, Department of Rehabilitation Psychology and Special
Education, 432 N. Murray Street, Rm 424, Madison, WI 53706, USA. E-mail:
[email protected]
Abstract: The Ticket-to-Work (TTW) program is designed to promote SSA
beneficiaries' return to work. Unfortunately, very few SSA beneficiaries have
taken advantage of this latest work incentive program. The current project
evaluates the effectiveness of an assertive outreach effort to increase TTW
enrollment and use of the One-Stop Career Center System by SSA beneficiaries in
a densely populated, urban county within New Jersey. The results indicate that
an assertive outreach effort alone will not resolve the low enrollment rate
within the TTW program. Implications for the SSA TTW program and the One-Stop
System are discussed.
Keywords: Ticket-to-Work, work incentives, return to work
