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Price: EUR 250.00Authors: de Freitas Penteado, Eliane Villas Bôas | de França, Maria Goretti | de Brito Ramalhoto, Ana Maria | de Oliveira, Ana Maria | Machado, Bruno Rangel Cortoppassi | Genipapeiro, Joana Angélica Matos
Article Type: Research Article
Abstract: This article discusses the implementation of ergonomics in a service unit of a major company in the energy sector. From the perspective of management, it analyses the process of implementation of ergonomics programmes in four operational areas. The objective was to diagnose the level of implementation of ergonomics. The study is descriptive, undertaken through the interaction with the technical staff of the operational areas involved, incorporating the perception of these role players concerning their work routines. The results indicated significant differences in the level of implementation of the programmes, especially those concerning structural conditions. Important conquests were registered, such as …the investment in the training of specialists, the establishment of a facilitator network and the improvement of the standard for the directioning and alignment of the execution of initiatives. The linking in of the programmes with those of occupational health management emphasises its contribution to the safety and well-being of the workforce through interventions aimed mainly at eliminating and reducing ergonomic biomechanical risks. However, the need to broaden and deepen the ergonomic approach regarding organizational and cognitive aspects, as well as the insertion of ergonomics in project design of new work spaces and processes were also identified. Show more
Keywords: programme management, occupational health, safety
DOI: 10.3233/WOR-2012-0654-2633
Citation: Work, vol. 41, no. Supplement 1, pp. 2633-2636, 2012
Authors: Moraes, Berla | Andrade, Valéria Sousa
Article Type: Research Article
Abstract: This article aims to describe step-by-step the implementation of an ergonomics administration system in a company from March 2009 till March 2011 by an occupational therapist specialist in ergonomics based on the OSHAS 18001 guidelines and the Regulatory Norms 17 manual. The process began with the definition of five requisites with bases on the manual of application of the Regulatory Norms 17: survey; materials individual transportation and discharge; workplace furniture; workplace equipments; work environment and organization of the work to be managed with bases on the OSHAS 18001 guidelines. The following steps were established: sensitization of the company high administration, …elaboration and institution of an ergonomics politics, development of ergonomics committees, ergonomics analysis of the work with recommendation of ergonomic improvements, implantation of improvements and evaluation or the results. This research experiment suggests the importance not only of a guiding axle but also of a professional qualification and participation of the company on the implementation of an ergonomics management system. Show more
Keywords: Health, Risk, Disease
DOI: 10.3233/WOR-2012-0655-2637
Citation: Work, vol. 41, no. Supplement 1, pp. 2637-2642, 2012
Authors: Silva e Santos, Marcello
Article Type: Research Article
Abstract: The discipline and practice of human factors and ergonomics is quite rich in terms of the availability of analysis, development and evaluation tools and methods for its various processes. However, we lack effective instruments to either map or regulate comprehensively and effectively, cognitive and organizational related impacts, especially the environmental ones. Moreover, when ergonomic transformations through design – such as a new workstation design or even an entire new facility – is at play, ergonomics professionals tend to stay at bay, relying solely on design professionals and engineers. There is vast empirical evidence showing that participation of ergonomists as project …facilitators, may contribute to an effective professional synergy amongst the various stakeholders in a multidisciplinary venue. When that happens, everyone wins – users and designers alike –because eventual conflicts, raised up in the midst of options selection, are dissipated in exchange for more convergent design alternatives. This paper presents a method for participatory design, in which users are encouraged to actively participate in the whole design process by sharing their real work activities with the design team. The negotiated results inferred from the ergonomic action and translated into a new design, are then compiled into a “Ergonomic Pattern Manual”. This handbook of ergonomics-oriented design guidelines contains essential guidelines to be consulted in recurrent design project situations in which similar patterns might be used. The main drive is simple: nobody knows better than workers themselves what an adequate workplace design solution (equipment, workstation, office layout) should be. Show more
Keywords: ergonomic methodology, ergonomic design, participatory ergonomics
DOI: 10.3233/WOR-2012-0507-2643
Citation: Work, vol. 41, no. Supplement 1, pp. 2643-2650, 2012
Authors: Coelho, Denis A. | Ferrara, Patricia R. | Couvinhas, Ana F. | Lima, Tânia M. | Walter, Jake K.
Article Type: Research Article
Abstract: This paper revisits three reports on ergonomic aspects of development initiatives taking place in Industrially Developing Countries (IDCs). These include a macro-ergonomics intervention in a habitation community in Cape Verde (aimed at designing solutions contributing to sustainable development), the evolution of poultry growers’ control strategies as an integrative broiler operation is introduced in Mozambique, and a set of macro-ergonomic considerations related to the Agro Forestry Village Project in Mozambique. The paper seeks to set the reviewed development endeavors against the backdrop of the goals of ergonomics interventions. This reflection may inform development agents in future processes of design and implementation …of integrated community and work systems transformation. Show more
Keywords: Industrially developing countries, sustainability, systems approach, community centered design, ergonomic goals
DOI: 10.3233/WOR-2012-1031-2651
Citation: Work, vol. 41, no. Supplement 1, pp. 2651-2655, 2012
Authors: Tosello, Michèle | Lévêque, Françoise | Dutillieu, Stéphanie | Hernandez, Guillaume | Vautier, Jean-François
Article Type: Research Article
Abstract: This communication presents some elements which come from the experience feedback at CEA about the conditions for the successful integration of HOF in the nuclear safety analysis. To point out some of these conditions, one of the concepts proposed by Edgar Morin to describe the functioning of “complex” systems: the dialogical principle has been used. The idea is to look for some dialogical pairs. The elements of this kind of pair are both complementary and antagonist to one another. Three dialogical pairs are presented in this communication. The first two pairs are related to the organization of the HOF network …and the last one is related to the methods which are used to analyse the working situations. The three pairs are: specialist – non-specialist actors of the network, centralized – distributed human resources in the network and microscopic – macroscopic levels of HOF methods to analyse the working situations. To continuously improve these three dialogical pairs, it is important to keep the differences which exist between the two elements of a pair and to find and maintain a balance between the two elements of the pairs. Show more
Keywords: dialogical pairs, complex systems, human and organizational factors, nuclear safety
DOI: 10.3233/WOR-2012-0508-2656
Citation: Work, vol. 41, no. Supplement 1, pp. 2656-2660, 2012
Authors: Gaudart, Corinne | Garrigou, Alain | Chassaing, Karine
Article Type: Research Article
Abstract: This paper presents an ergonomic intervention in the petrochemical sector. The scheduled shutdown of one of the gas production sites has led the management to reduce the number of personnel on site, and then to get new recruits and experienced technicians from other sites as the policy for leaving personnel had not been properly planned, resulting in understaffing on site. Workers with seniority on the site, and who are also the most experienced do not accept the way newcomers are induced on site, whereas the management accuses them of resisting change. The intervention consisted in reconnecting local and corporate management …through making the work activity visible and linking two sets of data that they held separately. Different types of analyses were made, work demography, decision making processes and tools used by the management, analysis of the building of career and work logics. Those different levels of analysis are gathered in macro-ergonomics, while showing the possible combinations between top down and bottom up approaches. The intervention resulted in concrete changes: HR simulation tool, training organisation, feedback. Show more
Keywords: macroergonomics, reliability, high hazard industry, activity ergonomics four, demography of work
DOI: 10.3233/WOR-2012-1032-2661
Citation: Work, vol. 41, no. Supplement 1, pp. 2661-2667, 2012
Authors: Soares, Eva Bessa
Article Type: Research Article
Abstract: The investigative focus of this paper is the issue of non-use of PPE (personal protective equipment) in a trading company of chilled and frozen food products. To conduct the study we have used an ergonomic work analysis that allowed us to highlight important organizational aspects that contribute to the non-use of such equipment. In conclusion, there are suggestions for minimizing problems.
Keywords: ergonomics, occupational exposure to cold
DOI: 10.3233/WOR-2012-0509-2668
Citation: Work, vol. 41, no. Supplement 1, pp. 2668-2674, 2012
Authors: Zülch, Gert | Stock, Patricia | Schmidt, Daniel
Article Type: Research Article
Abstract: Many companies currently strive to support their employees’ work-life balance through appropriate measures in order to improve employees’ loyalty towards the company and to recruit new employees. In this context, flexibility in the area of working times is a measure that can influence employees’ private lives immensely. This is why the individualisation of working time arrangements has been accorded high importance in current discussions on work-life balance. In this area, best practice examples can be found showing how working-time arrangements can improve the situation of the employees. It should be noted, however, that there is not one single perfect working-time …model. A working-time model must always be adapted specifically to the actual situation of the company and the employees. Therefore, a targeted analysis of the challenges facing the company and the demands on the employees is essential for the creation of an appropriate working time policy. In particular, the employees’ working-time preferences must be appropriately taken into account. Owing, however, to a combination of organisational complications and legal data protection restrictions, it is for the most part impossible to meet these working-time preferences in their entirety. This paper, which is based on an employee survey, illustrates the strain on employees in the retail sector and identifies different types of working-time preferences. Show more
Keywords: Working-time configuration, work-life balance, retail stores
DOI: 10.3233/WOR-2012-0510-2675
Citation: Work, vol. 41, no. Supplement 1, pp. 2675-2682, 2012
Authors: Blomé, Mikael
Article Type: Research Article
Abstract: The aim of the study was to visualize design regulations of furniture by means of interactive technology based on earlier studies and practical examples. The usage of the visualized regulations was evaluated on two occasions: at the start when the first set of regulations was presented, and after six years of usage of all regulations. The visualized regulations were the result of a design process involving experts and potential users in collaboration with IKEA of Sweden AB. The evaluations by the different users showed a very positive response to using visualized regulations. The participative approach, combining expertise in specific regulations …with visualization of guidelines, resulted in clear presentations of important regulations, and great attitudes among the users. These kinds of visualizations have proved to be applicable in a variety of product areas at IKEA, with a potential for further dissemination. It is likely that the approaches to design and visualized regulations in this case study could function in other branches. Show more
Keywords: Learning tool, human computer interaction, participatory ergonomics, product design, visualization
DOI: 10.3233/WOR-2012-0511-2683
Citation: Work, vol. 41, no. Supplement 1, pp. 2683-2685, 2012
Authors: Bitencourt, Rosimeire Sedrez | de Macedo Guimarães, Lia Buarque
Article Type: Research Article
Abstract: This article presents the analysis of the effect of two different types of work organization (the traditional and a new mechanized, more segmented one) in the packing sector of a luminary manufacturing company in Curitiba, Brazil. A macroergonomic analysis was conducted to evaluate the workers satisfaction with the job; the possible associated postural risk, the level of body pain/discomfort and to compare the two models (traditional and mechanized). The mechanized model showed to involve higher postural risk, to generate more pain and less satisfaction, even in relation to the temperature, illumination, uniform and salary, which are the same for the …two groups. Excluding job rotation that was well evaluated and should be adopted for all workers, the new model proved to be worse than the traditional although it also needs improvements. Show more
Keywords: participative ergonomics, macroergonomics, packing, luminary
DOI: 10.3233/WOR-2012-0512-2686
Citation: Work, vol. 41, no. Supplement 1, pp. 2686-2694, 2012
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