Journal of Vocational Rehabilitation - Volume 9, issue 3
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Journal of Vocational Rehabilitation will provide a forum for discussion and dissemination of information about the major areas that constitute vocational rehabilitation.
Periodically, there will be topics that are directed either to specific themes such as long-term care or different disability groups such as those with psychiatric impairment. Often a guest editor who is an expert in the given area will provide leadership on a specific topic issue. However, all articles received directly or submitted for a special issue are welcome for peer review. The emphasis will be on publishing rehabilitation articles that have immediate application for helping rehabilitation counselors, psychologists and other professionals in providing direct services to people with disabilities.
Original research articles, review articles, program descriptions, and case studies will be considered for publication. Ideas for special topical issues are welcomed as well.
Abstract: Little investigation into the job satisfaction of individuals with disabilities has occurred. This is, in part, due to the lack of choices given to many individuals who are disabled as well as to the complexity of measurement issues. This study examined the relationship between one's employment choices and their job satisfaction. In addition, employer ratings as a consequence of job satisfaction were addressed. Findings regarding the former were encouraging, however, results regarding employer ratings did not support the proposed findings. This study holds promise for future research in this important yet methodologically difficult area of inquiry.
Abstract: The intended outcome of this report was to identify those things that Community Based Organizations (CBOs) were doing well, as opposed to what was being done poorly, in terms of the services that lead to successful employment outcomes. In addition, the report provides suggestions for program requirements if CBO accreditation becomes a requirement. This report concludes by offering eight recommendations for CBOs to consider.
Keywords: Community based organizations, Consumers, Employers, Accreditation, Customer satisfaction
Abstract: As part of a systems change grant, the Arkansas Transition Project implemented procedures to improve and monitor school-to-adult agency linkages for high school students with disabilities. In this article, the impact of a referral monitoring form, a Database Management System (DBMS) and training of school and agency personnel are examined over a 3-year period. Trends over time in the operation of the referral tracking system indicated that more students and schools were involved, time from referral to agency and project response decreased, more students were accepted for services and agency personnel responded more specifically regarding reasons for finding students ineligible.…Although a trend toward more referrals for individual students appeared, it was only minimal and most of the referrals were to Vocational Rehabilitation. Indicating a need for additional training, school personnel continued to make referrals that were not appropriate.
Abstract: This article describes the method and results of a mailed survey completed by 194 job coaches and job developers who serve people with psychiatric disabilities. Job accommodations used most frequently include use of the job coach in facilitating communications, phone access to the job coach, use of positive feedback, option for part-time work and gradual task introduction. Costs for job accommodations for people with psychiatric disabilities are low. Disclosure takes place more often before the job offer where job coaches are involved.
Abstract: This paper describes how key concepts of Total Quality Management can be applied to the implementation of the employment provisions of the Americans with Disabilities Act (ADA). An argument is made for the use of Total Quality Management in a series of recommendations, examples, and case histories which show how Total Quality Management techniques can improve disability management, reasonable accommodation and customer service for people with disabilities. Business and industry can use the inclusion of people with disabilities in a positive way to improve their human resource programs and their production processes. In addition, companies can become more efficient for…all workers and expand their customer base by implementing the employment provisions of the ADA.
Keywords: Total quality management, The Americans with Disabilities Act, Reasonable accommodation, Disability management, Continuous quality efforts, Human resource management
Abstract: Two concepts of vocational opportunities for persons with developmental disabilities seem to be dominant in the United States. The first is competitive employment and the second involves training in a sheltered workshop setting. Proponents of sheltered workshops and those advocating supported employment tend to characterize their positions as polar extremes. The divisiveness between the two camps can be attributed to differences in values, beliefs, or organizational philosophy. Advocates of supported employment would expect each other to share in a set of beliefs and values which drive decisions to close sheltered workshops. However, decisions of this type are not always agreed…to by professionals, consumers of service, relatives of consumers, community members, or policy makers who consider sheltered workshops to be viable service options. A decision to close a sheltered workshop and convert to a supported employment system can be met with resistance, hostility and public criticism. In the face of potential controversy and failure, why and how would an organization proceed with plans to close a sheltered workshop? An attempt at providing some answers to this question is the primary purpose of this case study.
Keywords: Supported employment, Closing sheltered workshops, Sheltered workshops, Case study on closing sheltered workshops, Resistance to closing sheltered workshops, Management approaches to closing sheltered workshops, Organizational risk-taking, Breakthrough thinking
Abstract: The Association for Persons in Supported Employment (APSE) was founded to expand and improve the quality of supported employment. This represents the current ASPSE membership document on conversion. It is assumed that for supported employment services to continue to significantly expand, attention must be given to the conversion of existing facility-based rehabilitation services. A customer service philosophy is presented as a useful construct in providing rehabilitation services and in building stakeholder support of the agency change process. Issues related to values clarification and finance are discussed, along with the practical tips for conversion implementation.
Keywords: Conversion, Changeover, Organizational change, Rehabilitation facilities, Supported employment, Community integration, Sheltered workshops, Disability rights