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Issue title: Computer Ergonomics: The State of the Art
Guest editors: Thomas J. Albin
Article type: Research Article
Authors: Blacklock, R.E. | Reilly, T.J.* | Spivock, M. | Newton, P.S. | Olinek, S.M.
Affiliations: Department of National Defense, Human Performance Research and Development, Director General Personnel and Family Support Services, Ottawa, Canada
Correspondence: [*] Address for correspondence: Tara Reilly, 4210 Labelle Street, Ottawa, Ontario K1A 0K2, Canada. Tel.: +1 613 818 2713;Fax: +1 613 995 2425; E-mail: [email protected]
Abstract: BACKGROUND:An objective and scientific task analysis provides the basis for establishing legally defensible Physical Employment Standards (PES), based on common and essential occupational tasks. Infrequent performance of these tasks creates challenges when developing PES based on criterion, or content validity. OBJECTIVE:Develop a systematic approach using Subject Matter Experts (SME) to provide tasks with 1) an occupationally relevant scenario considered common to all personnel; 2) a minimum performance standard defined by time, distance, load or work. Examples provided here relate to the development of a new PES for the Canadian Armed Forces (CAF). METHODS:SME of various experience are selected based on their eligibility criteria. SME are required to define a reasonable scenario for each task from personal experience, provide occupational performance requirements of the scenario in sub-groups, and discuss and agree by consensus vote on the final standard based on the definition of essential. RESULTS:A common and essential task for the CAF is detailed as a case example of process application. Techniques to avoid common SME rating errors are discussed and advantages to the method described. CONCLUSION:The SETS method was developed as a systematic approach to setting occupational performance standards and qualifying information from SME.
Keywords: Subject Matter Expert, fitness standard development, Physical Employment Standard
DOI: 10.3233/WOR-152128
Journal: Work, vol. 52, no. 2, pp. 375-383, 2015
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