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Occupational health practices among dental care professionals before and during the COVID-19 pandemic



The COVID-19 pandemic has posed a substantial burden on dental care professionals. While dentistry is known as one of the most exposed and high-risk professions, dental care professionals are indeed at even greater risk.


The aim of this study was to assess knowledge, attitudes, occupational health practices, personal protective equipment usage, and mental stressors during COVID-19 pandemic among dental care professionals.


A cross-sectional study was conducted among dental care professionals who were subscribers to a dental hygiene journal using a self-administered online survey (n = 1047 respondents). Cross-tabulations were performed to determine differences in the responses to the statements related to different domains.


COVID-19 impacted the healthy work-life balance (p <  0.001) and caused sleeping difficulty among the respondents (p <  0.001). Moreover, a lower response on changing respirators and gloves for each patient compared with before viral pandemic was observed (p <  0.01).


Ongoing training on infection control, occupational health practices, and PPE usage can prevent the transmission of COVID-19 among dental care professionals and the public. Lack of adequate personal protective equipment (PPE) is a burden for applying occupational health practices in dental clinics and present a risk to the public. COVID-19 may contribute to developing psychological stress and disrupt healthy work-life balance among dental professionals.


Since the beginning of 2020, the world has been deeply affected by the severe acute respiratory syndrome coronavirus 2 (COVID-19) outbreak [1, 2]. This further escalated emergency procedures and updated infection control protocols in most of the business sectors, public services, and the health system, including dental clinics.

In fact, due to the unique characteristics of dental clinics such as the dissemination of bio-aerosols during treatment procedures [3, 4] and high risk of cross-infection between dental hygienists and patients, dental care professionals such as dental hygienists are amongst the most vulnerable healthcare providers with the greatest risk of exposure to COVID-19. According to the U.S. Bureau of Labor Statistics [5], there are 215,150 dental hygienists who provide essential preventive oral health services including oral health assessments, process and interpret dental x-rays, remove plaque and hard deposits, apply cavity-preventive agents, teach proper oral hygiene techniques, and counsel patients on individualized home oral hygiene plans [6].

Dental care professionals are predisposed to several occupational hazards and harmful agents [7] such as ionizing radiation [8, 9], noise and vibration [10], dental amalgams [11–14], ergonomical risk factors [15–17], and biological agents [18–20]. The biological agents include a wide range of micro-organisms such as bacteria, virus, fungi, and protozoa living in patients’ saliva, blood, contaminated instruments, and bio-aerosols in the environment [21]. The latter one is known as airborne transmission and consists of dissemination of airborne droplets or fine particulates containing infectious pathogens as Mycobacterium tuberculosis, Influenza A-B virus, MERS-CoV, Rubella virus, SARS-CoV and COVID-19 [22, 23].

Considering the massive generation of bio-aerosols [24] during dental procedures, utilizing generic standard protective measures during clinical care will not provide efficient protection against the spread of COVID-19. The prolonged disease’s incubation period (5–16 days) and the recovery period make it cumbersome to detect any symptoms of COVID-19 infection and increases the risk of disease transmission during these lay periods [25]. Therefore, patients not experiencing symptoms and are unaware of their infection status can pose a threat to dental professionals. This suggests that dental settings should establish a robust occupational health plan for updating the awareness of the dental team to mitigate the impacts and protect their staff and the public from the disease [26].

Although applying engineering and administrative controls such as designing negative pressure rooms, isolation, time, and distance is always beneficial and recommended, the extreme contagious nature of COVID-19 virus requires strict application of personal protective equipment (PPE) during high-risk dental procedures which generates bio-aerosols in the environment. To address this, the American Dental Association (ADA), American Dental Hygienists’ Association (ADHA), Center for Disease Prevention and Control (CDC), and National Institute for Occupational Safety and Health (NIOSH) developed occupational health and safety procedures and guidelines for patient care in the dental clinics. The aims of this study were to assess the occupational health working practices, knowledge and behaviors, practice on PPE usage, infectious control measures, and mental stressors among dental hygienists during the COVID-19 pandemic.


2.1Study design and recruitment

A cross-sectional survey research design was conducted among dental hygienists. The study included a total of 1,074 participants from 48 states who had been actively practicing as a registered dental hygienist at least in the last 6 months (97.6%) of completing the survey. The anonymous survey link was disseminated to the subscribers of a dental hygiene journal using Qualtrics® software weekly for four weeks. The institution’s Human Subjects Committee deemed the study as exempt and informed consent was implied through the submission of the survey.

2.2Assessment tool and method of administration

The questionnaire was comprised of 56 questions in 4 domains: the first regarded demographics (e.g. gender, age, race), the second work history (e.g. job tenure, state of practice, business firm), the third the workplace, training, and protective equipment (e.g. occupational health awareness, COVID-19 stress, instruments use, respirator use), and the fourth was based on a 5-point Likert Scale (from Strongly Agree = 5 to Strongly Disagree = 1) that included behaviors and PPE adopted before and during COVID-19 pandemic. Part of the survey on work history and PPE was adapted from King et al. study on dental hygienists’ infection control attitudes and practices [27]. Other questions were designed to gather information on work practice modifications due to COVID-19 pandemic in accordance to the NIOSH standard job stress questionnaire [28], Centers for Disease Control and Prevention [29], and other national and international guidelines [30, 31]. The survey was reviewed for content and face validity by the researchers and modifications were made as necessary.

2.3Statistical analysis

Descriptive statistics such as counts, frequencies, means, and standard deviation were used to describe the sample characteristics and responses to statements on the survey. A Cronbach Alpha test was performed to examine the internal consistency of the Likert Scale items for domain five. The test revealed an internal consistency of 0.70 for those items.

To assess the difference in behaviors toward PPE scores among the participants before and during COVID-19 pandemic, Wilcoxon Signed Rank tests were conducted. Lastly, binary variables were created for education (≤ A.S. degree, ≥ B.S. degree), years of experience (<  15 years, >  15 years), and membership in the American Dental Hygienists’ Association (yes, no) to examine differences between groups on agreement statements related to behaviors and PPE during the COVID-19 pandemic. The Likert-scale agreement statements were categorized as disagree, indifferent, agree to create 2 x 3 contingency tables to examine differences between the groups. STATA 16.00 special edition (College Station, TX: Stata Corp LLC) and IBM SPSS V. 26 were used for all statistical analysis. Statistical significance for all analysis was determined at p <  0.05.


3.1Characteristics of the participants

The first domain reflects the demographic and occupational history of study participants as sh-own in Table 1. Most of the participants were female (n = 1063, 98.9%) with a mean age of 51 (SD±11.36) years (range 26–79 years). A majority of the respondents declared their ethnicity as White (n = 927, 86.3%). A total of 274 (25.5%) participants were a member of ADHA and most of them received an associate degree or certificate (n = 637, 59.2%). The survey response on work tenure indicates 69.4%have been practicing for more than 15 years.

Table 1

Demographic characteristics and occupational history of study participants (n = 1074)

N (%)
Female1063 (98.9)
White, not of Hispanic origin927 (86.3)
Hispanic or Latino63 (5.9)
Asian or other Pacific Islander40 (3.7)
Black, not of Hispanic origin American Indian12 (1.1)
General869 (80.8)
Pediatric29 (2.7)
Periodontics38 (3.5)
Education35 (3.3)
Public health46 (4.3)
Other*58 (5.4)
Work experience
1–15 years329 (30.6)
16 + years745 (69.4)
Weekly working hours (Before SARS-CoV-2)
Under 1081 (7.5)
10–20169 (15.7)
21–30318 (29.6)
31–40467 (43.5)
41+40 (3.7)
Membership in National Associations
Yes274 (25.5)

*Other: Working at multiple settings, Prosthodontics, University, not working due to the pandemic etc.

3.2Knowledge, attitudes, and practices on occupational health

As shown in Table 2, respondents reported different ventilation and air conditioning systems within the dental offices. This includes central Heating, Ventilation, and Air Conditioning (HVAC) system (69.7%), HVAC system with negative pressure (1.8%), and portable air purifier units (37.9%). The majority of the participants (88%) reported some training on occupational health and safety since last year. The survey indicates that 96.6%of participants use different models of respirators, with N95 masks (56.2%) as the most common, followed by surgical masks (38.2%) and half-face masks (2.2%). In terms of respirator replacement, only 14%reported on changing the respirator for each patient. Moreover, 20%of the respondents did not use a respirator, as it was not provided by the workplace. When asked about the respirator required while examining positive COVID-19 patients, 59%believed that N95 is the best fit rather than surgical masks (16.2%).

Table 2

Knowledge, attitude, and practices on occupational health of study participants (n = 1074)

VariableN (%)
Ventilation and air conditioning systems**
HVAC system, central749 (69.7)
HVAC system, negative pressure19 (1.8)
Natural ventilation (widows/doors)153 (14.2)
Portable air purifier units408 (37.9)
No ventilation94 (8.7)
Received occupational health training
Yes942 (87.7)
Training topics received**
General occupational health700 (65.2)
Bloodborne pathogens717 (66.8)
Airborne pathogens481 (44.8)
Chemical exposure376 (35)
Ergonomics or proper work posture287 (26.7)
PPE usage522 (48.6)
Use of PPE during daily practice**
sDisposable gown478 (44.5)
Lab coat602 (56.1)
Face mask819 (76.3)
Face mask with shield375 (34.9)
Visor face shield496 (46.2)
Safety glasses511 (47.6)
Prescription glasses401 (37.3)
Side shields for prescription glasses182 (16.9)
Gloves967 (90)
The time PPE is not being used**
Always use763 (71.2)
When not available96 (8.9)
Interferes with working skills55 (5.1)
Too hot81 (7.5)
Bothers the patient5 (0.4)
Forgot33 (3.1)
Gloves used for handling/cleaning contaminated instruments*
Utility gloves322 (32.2)
Disposable exam gloves673 (67.4)
Bare hands4 (0.4)
Type of the respirator being used*
N95 respirator557 (56.2)
Surgical mask379 (38.2)
Half-face mask22 (2.2)
Dust mask10 (1)
No mask20 (2)
Respirator being used while examining positive COVID-19 clients**
N95 respirator673 (59)
Surgical mask185 (16.2)
All above176 (15.4)
I am not sure108 (9.4)
If using respirator, measures to replace the mask or filters*
When they are visibly dirty227 (22.6)
By a predetermined schedule288 (28.7)
Change for each patient141 (14.1)
Change daily240 (23.9)
Change weekly89 (8.8)
Won’t ever replace them17 (1.7)
When start using respiratory protection*
Before &during COVID-19 pandemic205 (22.5)
Only during COVID-19 outbreak519 (56.9)
I don’t use respirator188 (20.6)
If not using respirator, because of*
Not provided by employer128 (11.9)
It’s provided, but not replaced when contaminated46 (4.3)
Not accessible at the time I need it40 (3.7)
Don’t think it’s necessary23 (2.2)
I don’t know how to use it8 (0.7)
COVID-19 transmission routes**
Aerosol842 (78.4)
Splash/splatter764 (71.1)
Blood/saliva573 (54.7)
Dermal contact351 (32.7)
Touching dry surfaces347 (32.3)
Touching clothing305 (24.7)
Needle stick or injury with a dental instrument292 (24.7)
Responsible person for infection control supervision at clinic*
Dentist428 (39.9)
Dental hygienist173 (16.1)
Dental assistant188 (17.5)
Office manager112 (10.4)
Other155 (14.4)
Aerosol and water removal tools**
Standard HVE480 (44.7)
Saliva ejector952 (88.6)
HVE suction mirror101 (9.4)
Existing stress-related symptoms during COVID-19
Yes758 (70.6)
No316 (29.4)
Experience any work-related mental or physical health problems
No585 (54.5)
Yes270 (25.1)
Not sure219 (20.4)

*Not all participants responded. **Multiple responses.

Table 3 shows the statements on occupational health behaviors and practices, which focus on PPE usage before and during the COVID-19 pandemic. There was a statistically significant increase on eight of the responses related to the statements during the COVID-19 pandemic compared to before the pandemic (p <  0.05). For example, the statement, “I always wear a disposal gown or lab coat” agreement increased (p <  0.001) when referenced during the pandemic. A similar pattern was observed for the statement, “I take contaminated work clothing home” (p <  0.001).

Table 3

Occupational health practices and behaviors about PPE usage and infection control before and during SARS-CoV-2 pandemic among dental care professionals

Practice and believes about PPE usage and infection control *Before the pandemicDuring the pandemic
I always use a face mask4.930.354.970.23–2.230.030
I change my face mask after each patient4.441.043.961.44–9.06<  0.001
I always use gloves4.980.174.970.27–1.610.110
I change my gloves after each patient4.990.124.960.32–3.070.002
I always wash my hands prior to putting on gloves4.570.794.800.57–9.06<  0.001
I wash my hands after removing gloves4.480.824.760.6011.06<  0.001
I always wear a disposable gown or lab coat3.881.444.551.0612.95<  0.001
I take contaminated work clothing home3.501.472.831.6311.51<  0.001
I always change soiled, contaminated clothing between patients3.261.403.791.3611.46<  0.001
I always wear safety glasses or side shields for prescription glasses4.361.134.660.82–8.75<  0.001
My office has good infection control measures4.220.954.181.10–1.940.050
My office has a good policy for PPE usage4.031.083.981.22–1.300.190
I have good occupational safety and health training4.–2.510.010
I have good infection control training4.460.804.400.90–2.650.008
Minimizing the spray/splatter created from using the air/water syringe, ultrasonic scaler, and air polisher is important4.331.044.790.6112.20<  0.001
I reschedule any patient who discloses they have had flu-like symptoms4.141.224.790.6014.36<  0.001

*Not all participants responded. **Mean values are based on a 5-point Likert Scale (from Strongly Agree = 5 to Strongly Disaree = 1). ***p-values are based on the Wilcoxon Signed Ranks Tests.

3.3Differences in agreement by education, years of experience, and ADHA membership

Cross-tabulations were performed to determine differences in the responses to the statements related to occupational health behaviors and practices and PPE usage during the COVID-19 pandemic based on educational attainment (≤ Associate’s degree, ≥ Bachelor’s degree), work experience (<  15 years, >  15 years), and membership in ADHA (yes or no). In terms of education, 61.7%of respondents with and ≤A.S. degree agreed with the statement, “I always change soiled and contaminated clothing between patients” compared to 70.4%of respondents with a B.S. degree or higher (χ2 = 6.85, p = 0.03).

Respondents practicing <  15 years (33.7%) disagreed with the statement related to taking contaminated clothes home while 66.3%of respondents practicing >  15 years disagreed (χ2 = 7.26, p = 0.03). In addition, 29.8%of respondents practicing <  15 agreed that they had good infection control training compared to 70.2%of those practicing >  15 years (χ2 = 6.44, p = 0.04). While 30.5%of respondents practicing <  15 years agreed that it was important to minimize splatter created from air/water syringe, ultrasonic scalers, and air polishers compared to 69.5%of those practicing >  15 years (χ2 = 5.96, p = 0.05). Roughly, 30%of dental care professionals who were members of the ADHA disagreed with taking contaminated clothes home while 69.1%of non-members disagreed with the statement (χ2 = 6.64, p = 0.04).

3.4Mental health

Although the respondents reported different work-related mental or physical health problems, 70.6%experienced stress-related symptoms at clinics during COVID-19 pandemic. The symptoms include flushing face (32.5%), dry mouth (31.2%), sweaty hands (24.8%), and heart palpitation (14.9%). Moreover, respondents reported their healthy work-life balance was impacted by COVID-19 pandemic (p <  0.001) and experienced sleeping difficulty (p <  0.001) due to the same reason.


To the best of our knowledge, this is the first study of occupational and mental health stressors, work behaviors and practices, and PPE usage among dental hygienists during the COVID-19 pandemic in the U.S. When it comes to accessing proper PPE, especially respirators, the availability and replacement of the contaminated respirators seems to be a major concern as indicated by 20%of respondents and reflected in other studies [32–34]. This concern was potentially due to the shortage in the supply of respirators and other PPE since the COVID-19 pandemic [35]. The decrease in responses on changing face masks and gloves for each patient compared to before the viral pandemic emphasizes this shortage. Moreover, responses on office PPE usage policy indicates a higher dissatisfaction during COVID-19 compared to before the pandemic. The aforementioned shortcomings may put dental care professionals and patients at risk of contamination [36–40]. Adopting a strict PPE policy at dental clinics along with providing adequate respirators will mitigate the risk among the employees and the public.

The respondents’ knowledge and self-perceived risk of infection indicates that although most of them are aware of the COVID-19 routes of transmission, some employees do not believe that COVID-19 is airborne and cannot cause infection through air. Similarly, many respondents reported blood/saliva and dermal contact are not counted as COVID-19 transmission routes. While most of the participants received at least one training topic on occupational hazards, the responses indicate a significant drop in infection control training during COVID-19. The knowledge gap on occupational health preventive measures among dental staff has also been reported as a major concern in other studies [41–44].

As the dental clinics returned to providing routine or non-urgent dental care, implementing the updated protocols, modifying buildings and spaces, providing required PPE, and conducting efficient occupational health training was not feasible for many clinics. The findings of this study are confirming all of these challenges. Responses on taking contaminated clothes home indicates a higher level of awareness and safety behaviors among ADHA members compared with non-members. ADHA has been leading the integration of dental hygiene professionals [45, 46] and providing support and recommendations for minimizing risk to the public and dental care professionals during the current viral outbreak [47].

Reports on infectious disease episodes such as SARS, H1N1 pandemic [48], and the COVID-19 pandemic [49–51] indicate a high prevalence of stress and psychological trauma among dental care professionals, which are all in-line with the findings of the current study. Moreover, the dental care profession, by nature, is known as the job with intensive psychological and mental risk factors such as stress, tension, depression, and emotional exhaustion [52]. Lack of adequate personal protective equipment may also contribute to mental disorders among dental care professionals as it has been cited in similar studies on other healthcare professions [53].

This study shows that COVID-19 pandemic added an extra burden on top of the routine job demands. The symptoms reported in this survey such as flushing face, dry mouth, and sweaty hands along with significant disruption of healthy work-life balance, sleeping quality, and stress load during COVID-19 are confirming the psychological toll on dental care professionals. The results are in line with the findings of other studies on work-related stressful situations and well-being of healthcare workers [54–57]. Moreover, the exact behavior, extent of the contagiousness, transmission dynamics, and pathogenic toxicity factor of the virus are still not fully understood by scientists [58–60].


This study is designed as a self-reporting survey and recall bias in terms of selective memory, attribution and exaggeration for responding to the questions are possible. Moreover, we could not attest to the number of e-mails that were invalid or if the survey reached all the journal subscribers. It should also be mentioned that as a cross-sectional study, the data was collected in a defined time slot and prompt impacts of this viral pandemic may have altered respondent’s mindset at the time. However, it was one of few studies that sought to understand and describe occupational health practice and behaviors on PPE usage among dental care professionals during the existing pandemic. Dental care professionals are faced with several contributing risk factors such as safe distance and viability of the virus in the environment and surfaces which need further investigation accordingly [61].


These findings indicate the importance of ongoing training and webinars related to stress control measures, occupational health practices, and training programs on infection control to limit the spread and transmission of COVID-19 within the dental settings. The shortage in the supply of PPE, especially N95 respirators, is a burden for applying best occupational health practices in dental offices. Dental care professionals are looking for clear and universal guidance from the regulatory agencies to address the existing inconsistencies in infection control measures and PPE usage. COVID-19 pandemic added an extra psychological toll on top of the dental professional’s routine job demands. The bottom line is to achieve a balance between the occupational health and wellbeing of dental providers yet maintaining paramount and safe dental care to the public.


This research was supported by the Johns Hopkins NIOSH Education and Research Center for Occupational Safety and Health pilot project grant.

Conflict of interest

None to report.



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