Note: [] Address for correspondence: Maria P. Michailidis, Departments of
Education and MBA, Intercollege (University College), P.O. BOX 24005, Nicosia,
Cyprus. Tel.: +357 356459; Fax: +357 357665; E-mail:
[email protected]
Abstract: Occupational stress literature emphasizes the importance of
assessment and management of work related stress. The recognition of the
harmful physical and psychological effects of stress on both individuals and
organizations is widely studied in many parts of the world. However, in other
regions such research is only at the introductory stages. The present study
examines occupational stress of employees in the banking sector. A sample of 60
bank employees at different organizational levels and educational backgrounds
was used. Data collection utilized the Occupational Stress Indicator (OSI).
Results of data analysis provided evidence that employees' educational levels
affect the degree of stress they experience in various ways. Bank employees
cannot afford the time to relax and "wind down" when they are faced with work
variety, discrimination, favoritism, delegation and conflicting tasks. The
study also shows the degree to which some employees tend to bring work-related
problems home (and take family problems to work) depends on their educational
background, the strength of the employees' family support, and the amount of
time available for them to relax. Finally, the drinking habits (alcohol) of the
employees were found to play a significant role in determining the levels of
occupational stress.
Keywords: occupational stress, organizational health, employee stress, stress and banking
