The HIPP consultation and rehabilitation team: Developing a streamlined service and its implications for work processes

Issue title: The Changing Face of Work

Article type: Research Article

Authors: Edwards and, Mary M.^; | Baptiste, Sue

Affiliations: Hamilton Health Sciences (HHS), Hamilton, ON, Canada | School of Rehabilitation Science, McMaster University, Institute of Applied Health Sciences, 4th Floor, Room 403, 1400 Main St. West, Hamilton, Ontario, L8S 1C7, Canada. Tel.: +1 905 525 9140 ext. 27707; Fax: +1 905 524 0069; E-mail: [email protected]

Note: [] Corresponding author

Abstract: This paper addresses the particular experience of negotiating, creating and operationalizing streamlined processes for a specialized consultation team, within a multi-site academic health science complex, for determining the rehabilitation needs and appropriate program for patients who had experienced surgery for a fractured hip. Background information concerning the main study is provided with the focus of analysis and discussion being upon the processes and outcomes of changing the way work had been undertaken over many years. It also addresses the complexity of attempting to encourage ongoing reflection related to roles and functions within a multi-disciplinary health care team.

Journal: Work, vol. 23, no. 1, pp. 23-29, 2004