The two books chosen for this issue's topic are timely, revolutionary, and necessary reading for everyone preparing individuals to enter the work force of the future. Hammer and Champy (1993) outline the rationale for and offer stories of success from companies that had to completely rethink their processes to meet the ever-changing demands of new environmental influences. I found this book fascinating in the way parallels could be drawn to adult service providers. This book will be to the business community of the 1990s what Thriving on Chaos by Tom Peters was to the business world of the 1980s. Covey (1989) researches successful business managers and presents a unique discussion about the habits commonly associated with these individuals.