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# Differential vocational rehabilitation service patterns and outcomes for transition-age youth with specific learning disabilities: Implications in the COVID-19 era

### BACKGROUND:

It is essential to ensure that youth with specific learning disabilities (SLD) receive an appropriate type and amount of vocational rehabilitation (VR) services to facilitate their entrance to employment and career development.

### METHODS:

In this study, the chi-squared automatic interaction detector (CHAID) analysis and multivariate logistic regression analysis were used to investigate the relationship among demographic variables, VR services, and employment outcomes for transition-age youth with SLD.

### RESULTS:

Results indicated that age, gender, race, educational level, and cash benefits from the Social Security Administration were significant predictors of employment outcomes for transition-age youth with SLD. After controlling for the effects of demographic variables, job and training related services had significant relationships with employment outcomes. Most notably, job placement, occupational/vocational training, and on-the-job support services had the strongest relationships with competitive employment outcomes.

### CONCLUSION:

These findings support the effectiveness of job-related services and supported employment for transition-age youth with SLD. Implications for future research and practice in the wake of the COVID-19 pandemic are discussed.

## 1Introduction

Specific learning disability (SLD) has been the largest special education category for decades, constituting a range from 34% to 45.4% of Americans ages 3 to 21who receive special education services (National Center for Education Statistics, 2013, 2019). U.S. public schools have adopted the Individuals with Disabilities Education Act (IDEA) definition of SLD since the mid-1970s, which holds that:

SLD means a disorder in one or more of the basic psychological processes involved in understanding or in using language, spoken or written, that may manifest itself in the imperfect ability to listen, think, speak, read, write, spell, or to do math-ematical calculations, including conditions such as perceptual disabilities, brain injury, minimal brain dysfunction, dyslexia, and developmental aphasia. Specific learning disability does not include learning problems that are primarily the result of visual, hearing, or motor disabilities, of intellectual disability, of emotional disturbance, or of environmental, cultural, or economic disadvantage [IDEA, 2004, Sec. 300.8 (c) (10)].

The term “specific” was added to learning disability to accentuate that individuals can have difficulties only in specific areas of learning, such as reading, writing, spelling, oral expression, calculating, information processing, and organization. At the same time, they perform at average or above-average levels in other areas of learning.

According to the National Center for Learning Disabilities (NCLD, 2014), approximately two-thirds (66%) of students with SLD are boys, whereas the overall enrollment of boys in public schools is 51%. This overrepresentation of boys with SLD occurs across all racial and ethnic groups. Most students with SLD are found in households living in poverty. Black and Hispanic students are overrepresented in SLD diagnoses, whereas Caucasian and Asian students are underrepresented. Students with SLD have the highest dropout rates among all students with disabilities. Approximately 68% of individuals with SLD receive a high school diploma, and 54% have a goal of attending two- or four-year college. One in two students with SLD experiences a disciplinary removal, such as suspension or expulsion. One in two young adults with SLD reported having some type of involvement with the criminal justice system within eight years of leaving high school. Furthermore, one in three have been arrested.

Working is a significant indicator of adult autonomy and success in the U.S. It is how people con-tribute to society and increase their economic self-sufficiency (Fernandes & Gabe, 2009). Youth with SLD demonstrate different types and levels of dif-ficulties and strengths in comparison to their non-disabled peers (Cummings et al., 2000; Hitchings & Retish, 2000). Approximately 57 to 69 % of you-ths with SLD have the goal to attain competitive employment in their individualized education programs (IEP), and 43% would like to attend a pos-tsecondary vocational training program (NLTS-2, 2003). However, many youths with SLD lack a clear understanding of their disabilities and the potential impact of their disabilities on their ability to perform a job (Hitchings & Retish, 2000). Consequently, many of them make uninformed career decisions that may lead to unemployment or underemployment.

SLD is a lifelong disability and often impacts individuals in the workplace. In one study, only app-roximately 46% of youth with SLD held regular paid employment within two years of leaving high school (Cameto et al., 2003). Additionally, youth with SLD experience a higher rate of unemployment and underemployment, fewer work hours, lower wages, and lower annual incomes as adults compared with their counterparts without disabilities (Kaye, 2005; Reder, 1995). The National Center for Learning Disabilities (NCLD, 2014) identified the following five reasons why youth with SLD experience challenges at work: inefficiency due to the slow pace of work, lack of accuracy associated with a high error rate on reading tasks and/or written correspondence, difficulty in the sequencing of tasks because of problems following instructions or completing projects with multiple steps, time management and difficulty with planning, and poor social skills.

In addition to these predominant challenges, many people with SLD struggle with soft skills, self-det-ermination (Price et al., 2003) and difficulties in com-prehension, sensory processing, communication, and social functioning. As the results of these challenges, they may face numerous obstacles to securing and maintaining employment (Rubin et al., 2016). Alth-ough youth with SLD value and strive for employm-ent success, they often face challenges and require interventions and support services to prepare them to work and retain employment (Strauser, 2014).

The transition process is a coordinated set of activities designed to facilitate the movement of youth with disabilities from high school to postsecondary life, including independent living, postsecondary education, community participation, and employment (U.S. Department of Education, 2007). Daviso and colleagues (2011) reported that, among the transition services provided to youth with SLD, supported emp-loyment, career and technical education, job shadowing, and extracurricular activities produced the most favorable outcomes. Furthermore, high school employment experiences, parental expectations for post-school employment, arrest record, and school type were predictors of future employment outcomes (Fullarton & Duquette, 2013; Wehman et al., 2015). McGee (2011) found that youth with SLD acquired less social capital than their peers through high school and demonstrated the need for more support services for this population to improve their postsecondary educational and employment outcomes.

VR support services have documented positive impacts on the employment outcomes of youth with SLD. For instance, Dunham and colleagues (1999) showed that 58.9% of individuals with SLD who received VR services obtained employment. Additionally, 56% of people with SLD and co-occurring intellectual disabilities obtained competitive employment after receiving VR services (Dunham et al., 2000). More recently, Gonzalez et al. (2011) revealed that 62.4% of youth with SLD obtained competitive employment after receiving VR services. Most of the VR services for individuals with SLD were on-the-job training, job coaching, and counseling services (Dunham et al., 2000). Among VR services, job placement, college training and occupational training were significant predictors of positive employment outcomes for transition-age youth with SLD (Swanson, 2017). However, both postsecondary education and VR counseling services were negatively associated with competitive employment for youth with SLD (Dunham et al., 1999).

Although existing studies have documented the positive impact of VR services on the employment outcomes of youth with SLD, more research is needed to 1) investigate the intersectionality of demographic variables and employment outcomes; and 2) examine the extent to which personal factors and VR service provision patterns conjointly predict employment outcomes among young adults with SLD. The purpose of this study was to examine the relationships among individual characteristics, VR services, and employment outcomes of transition-age youth with SLD, using the Rehabilitation Services Administration Case Service Report (RSA-911) Fiscal Year 2013 dataset. The fiscal year 2013 dataset was used because it was at that time when the US economy had begun to recover from the Great Recession (2008–2010). The researchers determined that FY 2013 data represented a more typical economy than was evident during either the Great Recession or the extremely robust growth years immediately preceding the Coronavirus pandemic. It remains to be seen what impact the COVID-19 crisis will have on the global economy and on the employment of people with disabilities in the years to come.

## 2Method

### 2.1Data source

The Rehabilitation Services Administration (RSA) annually collects demographic and VR service-rel-ated data concerning individuals who have received services from state VR agencies. These data are stored in RSA’s Case Service Report, RSA-911 data base. To obtain RSA-911 data, rehabilitation researchers need to provide a description of their research projects and rationale for using the RSA-911 data to RSA. RSA then reviews the request and shares the data if approved. This approval process was followed in this study.

### 2.2Participants

The study sample included 9,114 young adult VR consumers with SLD. Inclusion criteria were: 1) age between 19 and 25 at the time of application; 2) unemployed at the time of application; and 3) VR case closed during Fiscal Year 2013. In the present study, most participants were between 19 and 22 years old (82.2%), male (60.5%), non-Caucasian (53%), with at least a high school diploma or higher levels of education (50.4%), and not recipients of Supplemental Security Income (SSI) or Social Security Disability Insurance (SSDI; 86.7%). Table 1 provides a detailed description of the demographic characteristics of the sample.

##### Table 1

Demographic characteristics of transition-age youth with specific learning disabilities

 Demographic characteristics N % Age 19–22 7,495 82.2 23–25 1,619 17.8 Gender Male 5,511 60.5 Female 3,603 39.5 Race Caucasian 4,363 47.9 African-American 2,736 30.0 American Indian or Alaska Native 143 1.6 Asian, Native Hawaiian 160 1.8 or Pacific Islander Hispanic or Latino 1,712 18.8 Education level Special education 1,549 17.0 Less than high school 2,975 32.6 High school 3,561 39.1 Associate degree 989 10.9 Bachelor degree or higher 40 0.4 SSI/SSDI recipient Yes 1,210 13.3 No 7,904 86.7

### 2.3Measures

#### 2.3.1Independent variables

This study had two sets of independent variables: demographic variables and VR services. Dem-ographic variables included gender, race (Caucasian, African-American, American Indian or Alaska Native, Asian, Native Hawaiian or Pacific Islander, or Hispanic or Latino), education level (special education, less than high school education, high school graduate, associate’s degree, bachelor’s degree or higher), and receipt of disability cash benefits (SSI/SSDI recipient or non-recipient). Although receipt of disability cash benefits was used as a proxy for disability severity, it should be noted that it may also reflect poverty status among participants. VR services included a variety of support services that can be provided to youth with SLD. Table 2 provides detailed descriptions of VR services for FY 2013. Readers should note that the state-Federal VR program added pre-employment transition services after the passage of the Workforce Innovation and Opportunity Act [WIOA] and amendments of the Rehabilitation Act in 2014.

##### Table 2

Description of vocational rehabilitation services

#### 2.3.2Outcome variable

This study used competitive employment as the outcome variable. RSA defines competitive employment as: “full time or part-time employment in an integrated setting; self-employment; or a state-man-aged Business Enterprise Program (BEP) where the employee is paid at or above the minimum wage depending upon federal or state minimum wage, whi-chever is higher” (Rehabilitation Services Administration, 2005, p. 33). Participants who did not achieve competitive employment outcomes after receiving VR services were considered to have unsuccessful outcomes.

### 2.4Statistical analyses

Descriptive statistical analyses were used to provide information about the demographic characteristics of the participants in this study. To answer research question #1, the intersectionality between demographic variables and employment outcomes was investigated using Chi-squared Automatic Interaction Detector (CHAID) analysis. For research question #2, we computed a multivariate logistic regression analysis to examine the relationships am-ong demographic variables, VR services, and emplo-yment outcomes.

## 3Results

### 3.1VR services and employment outcomes

The results of descriptive analyses indicated that 56.1% of transition-age youth with SLD achieved competitive employment. It should be noted that, in 2013, 17.6% of people with a disability were employed. In contrast, the employment–population ratio for those without a disability was 64.0% (U.S. Bureau of Labor Statistics, 2015). Receiving VR services significantly improve the odds of finding employment for youth with SLD. The average number of services provided to study participants was 4.00 (SD = 2.23). VR counseling and guidance (57.2%), assessment (54.4%), and job placement (43.5%) were the three most frequently provided services. Frequencies of all VR services provided to participants in the present study are shown in Table 3.

##### Table 3

VR services provided for transition-age youth with SLD (N = 15239)

 Services provided (n = 15239) n % Assessment 4,957 54.4 Diagnostics and treatment 1,962 21.5 Counseling and guidance 5,217 57.2 College or university training 1,169 12.8 Occupational or vocational training 1,329 14.6 On-the-job training 330 3.6 Remedial training 151 1.7 Job readiness training 1,509 16.6 Augmentative skills training 59 0.6 Miscellaneous training 1,105 12.1 Job search assistance 2,936 31.9 Job placement assistance 3,962 43.5 On-the-job support 1,925 21.1 Transportation services 3,027 33.2 Maintenance 1,397 15.3 Rehabilitation technology 198 2.2 Reader 153 1.7 Interpreter 11 0.1 Personal attendant 34 0.4 Technical assistance 142 1.6 Information and referral 1,636 18.0 Other services 2,284 25.1 Supported employment 1,051 11.5

On average, individuals with SLD spent 25.67 (SD = 19.83) months in VR services, and the median cost that was associated with those services was $2,026. Transition-age youth with SLD who were competitively employed received a larger number of services (M = 4.45, SD = 2.27) than did those who were not competitively employed (M = 3.43, SD = 2.06; t (8919)=22.44, p < 0.001). Transition-age youth with SLD who were competitively employed also stayed in the VR system for a shorter time (M = 23.63 months, SD = 19.46) than did those who were not competitively employed (M = 28.28 months, SD = 21.22; t (8219)=10.76, p < 0.001). The median cost associated with VR services was higher for the competitively employed group (Mdn=$3,080) than it was for the unemployed group (Mdn=\$1,182).

### 3.2Relationships between demographic variables and employment outcomes

The CHAID analysis results provided more information about the relationships between demographic variables and competitive employment for youth with SLD. The results indicated that age, gender, race, educational level and cash benefits were significant predictors of employment outcomes. The results of the decision tree in table format for transition-age youth with SLD are shown in Table 4.

##### Table 4

Decision tree in table format for transition-age youth with SLD

Additionally, results indicated that cash benefits were the strongest predictor of competitive emp-loyment rates for transition-age youth with SLD. Specifically, 57.9% of those who did not receive cash benefits achieved competitive employment at case closure, whereas 44.0% of those who received cash benefits achieved competitive employment. Furthermore, among individuals who received cash benefits, 49.2% of Caucasians and 40.3% of non-Caucasians achieved competitive employment. Within the group of Caucasians who received cash benefits, 45.9% of 19–22 year old individuals and 57.3% of 23–25 year old individuals gained competitive employment. For those who did not receive any cash benefits, 58.5% who completed special education, 51.9% who had less than a high school education, 60.6% who had a high school diploma, and 64.5% who had an associate’s degree or higher achieved competitive employment.

Among transition-age youth with SLD who did not receive cash benefits and had less than a high school diploma, 54.5% of males and 47.4% of females achieved competitive employment. Among those who did not receive cash benefits and had high school diplomas, 62.4% of Caucasian and African American individuals and 53.5% of individuals other than Caucasian and African Americans achieved competitive employment. Among transition-age youth with SLD who did not receive cash benefits and had an associate’s degree or higher, 68.8% of male individuals and 60.0% of female individuals achieved competitive employment. A graphical depiction of the decision-tree can be requested from the senior author of this article.

### 3.3Relationships among demographic variables, VR services, and employment outcomes

In the first step of the multivariate logistic regression analysis, the one-on-one relationships between independent and dependent variables were investigated. Among all of the demographic and VR service variables, only interpreter and basic academic remedial training did not have a significant relationship with competitive employment at p > 0.05, n.s. Therefore, all of the other independent variables were entered into a logistic regression analysis. Age, assessment, vocational rehabilitation counseling, job readiness, miscellaneous training, job search, transportation, rehabilitation technology, readers, information and referral, and supported employment services were not significantly associated with competitive employment in the presence of other variables at p > 0.05, n.s. The insignificant variables were removed from the model. None of them changed the beta coefficients of significant variables by more than 20%. The basic academic remedial training, which was not significant in the first step, was put back into the regression model. It did not turn out to be statistically significant.

As for the final model, the omnibus test showed that the predictor variables were significantly related with competitive employment, χ2 (19, N = 9,114) = 1,446.73, p < 0.001. The Nagelkerke R2 of 0.19 indicated that predictors had a moderate effect on the outcome variable. The Hosmer and Lemeshow test pointed out that there is a lack of fit between the model and the data, χ2 (8, N = 9,114 = 37.98, p <0.01 (Kleinbaum & Klien, 2010). However, in data with a large sample size, small differences may ca-use a misfit between the model and the data. The model accurately classified 73.9% of individuals who achieved competitive employment and 58.9% of ind-ividuals who had unsuccessful outcomes. The multivariate logistic regression results are presented in Table 5.

##### Table 5

The relationship between significant predictor variables and competitive employment for transition-age youth with SLD

 Predictors B SE B Sig. Odds ratio 95% CI Gender (Woman is the focal group) –0.293 0.047 0.000 0.746 0.681 0.818 Race Caucasian 0.000 African-American –0.243 0.054 0.000 0.784 0.705 0.872 American Indian –0.604 0.189 0.001 0.546 0.377 0.791 or Alaska Native Asian or Pacific Islander 0.041 0.175 0.816 1.042 0.739 1.468 Hispanic or Latino –0.176 0.062 0.005 0.839 0.742 0.948 Education level (Bachelor degree or higher) 0.000 Special education –1.548 0.498 0.002 0.213 0.080 0.564 Less than high school –1.818 0.496 0.000 0.162 0.061 0.430 High school graduate –1.491 0.496 0.003 0.225 0.085 0.595 Associate degree –1.261 0.500 0.012 0.283 0.106 0.755 Cash benefits –0.695 0.069 0.000 0.499 0.436 0.572 VR services (Yes is the focal group; No is the reference group) Diagnosis and treatment –0.251 0.057 0.000 0.778 0.696 0.869 College or university training 0.320 0.071 0.000 1.377 1.197 1.583 Occupational/vocational training 0.625 0.067 0.000 1.869 1.637 2.133 On-the-job training 0.429 0.139 0.002 1.536 1.169 2.019 Job placement assistance 1.125 0.049 0.000 3.079 2.797 3.390 On-the-job supports 0.912 0.063 0.000 2.488 2.200 2.814 Maintenance services 0.386 0.068 0.000 1.472 1.289 1.680 Technical assistance services 1.099 0.244 0.000 3.002 1.862 4.840 Other services 0.280 0.055 0.000 1.323 1.187 1.473

Note. Final model=χ2 (19, N = 9114)=1446.73 p < 0.001; Nagelkerke R2 =0.19; Hosmer and Lemeshow=χ2 (8, N = 9114)= 37.98, p < 0.01.

As can be observed in Table 5, females (OR = 0.74; 95% CI 0.68–0.81) were less likely to achieve com-petitive employment than male consumers. Overall, African-Americans (OR = 0.78; 95% CI 0.70–0.87), American Indians-Alaskan Natives (OR = 0.54; 95% CI 0.37–0.79), and Hispanics or Latinos (OR = 0.83; 95% CI 0.74–0.94) were less likely to achieve com-petitive employment than Caucasians. However, there were no significant differences in the odds ratios of competitive employment rates between Caucasian and Asian, Native Hawaiian, or Other Pacific Islander participants. Participants who completed a special education certificate (OR = 0.21; 95% CI 0.80-0.56), less than a high school education (OR = 0.16; 95% CI 0.06–0.43), or a high school diploma (OR = 0.22; 95% CI 0.06–0.43) were less likely to achieve competitive employment than those with a bachelor’s degree or higher. However, there were no significant differences in odds ratios of competitive employment rates between transition-age youth with SLD who had an associate’s degree and a bachelor’s degree or higher. Transition-age youth with SLD who received cash benefits (OR = 0.49; 95% CI 0.43–0.57) were less likely to achieve competitive employment than those who did not receive cash benefits.

The odds of individuals receiving job placement services were three times (OR = 3.07; 95% CI: 2.79–3.39) more likely to obtain competitive employment than those who did not receive job placement services. Additionally, individuals receiving technical assistance services were three times (OR = 3.00; 95% CI: 1.86–4.84) more likely to obtain competitive employment than those who did not receive technical assistance services.

In terms of on-the-job support services, individuals receiving those services were two and a half times (OR = 2.48; 95% CI: 2.20 –2.81) more likely to obtain competitive employment than those who did not receive on-the-job support services. The odds of individuals receiving on-the-job training services to obtain competitive employment were 1.53 times (OR = 1.53; 95% CI: 1.16–2.01) greater than the odds of those who did not receive on-the-job training services.

For individuals receiving maintenance services or college/university training services, the odds were approximately one and a half times (OR = 1.47; 95% CI: 1.28–1.68) and 1.37 times (OR = 1.37; 95% CI: 1.19–1.58) greater than the odds of those who did not receive maintenance services or college/university training services, respectively. Individuals who rec-eived diagnosis and treatment services had a 23% reduction in the odds of obtaining competitive employment (OR = 0.77; 95% CI: 0.69–0.86) in comparison to individuals who did not receive dia-gnosis and treatment services. Finally, individuals receiving occupational/vocational training were app-roximately twice as likely to obtain competitive employment (OR = 1.86; 95% CI: 1.63–2.13) when compared to those who did not receive occupational/vocational training services, and individuals receiving other services were approximately one and a half times more likely to obtain employment (OR = 1.32; 95% CI: 1.18–1.47) than those who did not receive other services.

## 4Discussion

Overall, these findings indicated that, among the demographic variables, cash benefits were the most important factor that differentiated competitively employed individuals from those who had unsuccessful outcomes. This result is in line with previous research indicating that cash benefits had a significant correlation with employment outcomes for people with SLD (Gonzales et al., 2009; Martin, 2010; Mambaleo et al., 2016). As transition-age youth with SLD who received cash benefits may have more severe disabilities, it stands to reason that they would have poorer employment outcomes (Strauser, 2014). It is also possible that receiving cash benefits might be a strong disincentive for obtaining competitive employment for transition-age youth with SLD (Wehman et al., 2015). Researchers have indicated that receiving cash benefits might cause underutilization of VR services and lack of motivation, which may negatively impact employment outcomes for transition-age youth with SLD (Gonzales et al., 2011). In addition to that, families with low incomes might encourage transition-age youth with SLD to remain on the public support system (Luecking & Wittenburg, 2009) to ensure a regular source of income and other benefits. In the wake of the COVID-19 pandemic, disability cash benefits recipients with SLD and other disabilities for that matter may be even more disinclined to seek, secure, and maintain competitive employment given the limited availability of jobs in the economy, the difficulty in arranging home-based employment through the use of technology, and the risk of contracting the Coronavirus in the event that available jobs require in person attendance.

Further, the present results suggested that being male, Caucasian, and having a higher level of education were positively associated with competitive employment. This finding is consistent with previous literature regarding people with SLD (Dunham et al. 2000; Gonzales et al., 2009; Ji et al., 2015). Researchers repeatedly find that people who come from culturally diverse or otherwise underprivileged backgrounds often feel less empowered and have cultural mistrust (Smart, 2020). Therefore, they may not be able to utilize resources effectively or fit within the employment service system (Ji et al., 2015). Male transition-age youth with LD might have a higher level of competitive employment due to the influence of traditional male roles and related expectations. This may, in turn, result in them being more ready for employment than their female counterparts (Powers et al., 2008).

The results also indicated that having an associate’s degree or higher was significantly and positively related to employment outcomes. As more education and training make transition-age youth with SLD more competitive for possible job options, it follows that those who have more education would have more successful employment outcomes. Interestingly, there were no significant differences between an associate’s degree and a bachelor’s or higher degree in this study in terms of employment outcomes. This result may imply that transition-age youth who receive an associate’s degree may be at a critical point in terms of functioning level, and those who pass this critical stage are equally capable of competitive employment regardless of whether they pursue education beyond that level. Certainly, these findings underscore the importance of encouraging young VR consumers with SLD who have the ability to pursue postsecondary education to do so as part of their VR programs. In the wake of the COVID-19 pandemic, planning for postsecondary education must take into account the individual’s information and communication technology skills, his or her ability to participate in online coursework, and the social distancing requirements that are in place if he or she elects to pursue in-person training.

Results also indicated that, after controlling for the effects of demographic variables (i.e. age, gender, race, education level, receipt of cash benefits), job and training related services had a significant relationship with employment outcomes. Most notably, job placement, occupational/vocational training, and on-the-job support services had the most robust associations with competitive employment for tra-nsition-age youth with SLD. The finding is consistent with other research findings that transition-age youth with SLD need intensive vocational and career preparatory services, all geared toward their individual needs (Ji et al., 2015). Transition-age youth with SLD might need more occupational, vocational, and job skills training from college or universities (Hendricks, 2010) to achieve better employment outcomes. It is also true that young people with SLD do not necessarily have physical or sensory disabilities that would limit their vocational choices, so providing job-related training for these individuals can be achieved within a wide range of occupational and career possibilities.

Our findings also indicated that transition-age youth with SLD who received a greater number of services, whose cases were implemented at higher levels of expenditure, and who spent less time in the VR program had higher employment success rates than other individuals receiving services. Clearly, this suggests a benefit inherent in service intensity, whereby individuals are actively engaged in numerous services over a limited period of time. This intensity of services may provide the needed support to keep individuals engaged and motivated thereby increasing the probability of successful outcomes (Winn & Hay, 2009).

### 4.1Implications

The significant impact of job placement and on-the-job support services vis a vis competitive employment outcomes in this study is important. This finding supports the effectiveness of job-related services and supported employment for transition-age youth with SLD and other disabilities. Rehabilitation professionals working with transition-age youth may conduct various ability and interest assessments, locate jobs that are available in their communities, and then match students with those jobs (Hendricks, 2010). This practice is in line with best transition practices (Kohler & Field, 2003), such as involving employers in the transition process and collaboration between community organizations and transition programs to provide effective services (Blalock, 1996; Sabbatino & Macrine, 2007; Oertle & Trach, 2007). Transition-age youth with disabilities such as SLD, autism, and intellectual disabilities may not have sufficient skills to independently contact employers and set up job interviews without assistance, and these individuals may need extensive follow-along services once they are employed.

Of course, the recent COVID-19 outbreak has changed the manner, type, and delivery of transition and vocational services to young people with SLD and other disabilities. Additional research is needed to determine the effectiveness of virtually provided direct services across the continuum of supports that are available in the VR system for a variety of disability populations.

In this study, males, Caucasian consumers, and those with higher levels of education at the time of enrollment in VR services had higher success rates than did other consumers. Postsecondary education may provide more learning opportunities and job-related life experiences that result in higher competitive employment. However, privilege bias persists in virtually all service delivery systems, including VR, so counselors must be diligent in their efforts to ensure that women, people of color, people living in poverty, and those with lower levels of education at the time of enrollment in VR services have access to the same effective services to meet their needs that are provided to individuals whose demographic characteristics result in an advantaged status in our society (Rubin et al., 2016).

The demonstrated benefit of service intensity in this study has important implications. Employment opportunities are enhanced when individuals receive a larger number of services (and hence at a higher cost) over a shorter period of time. This may not be possible for all young adults with SLD, some of whom must progress through their VR programs at slower paces than others. However, keeping individuals motivated to pursue their vocational goals is an important element of individualized planning and case management (Dutta et al., 2008). Therefore, when VR services are provided in a timely, responsive, and efficient manner, the likelihood of success increases. Virtual communication protocols that were necessitated during the Coronavirus outbreak may provide VR counselors with advantages going forward in their efforts to keep in touch with individuals and deliver services in a holistic and time-efficient manner. Use of smart phones and group video chat platforms is a cost-effective way to maintain communication regardless of social distancing requirements, provided that VR consumers with SLD have adequate access to mobile technology and the Internet.

Finally, the powerful disincentives to competitive employment that inhere to the SSI and SSDI programs were evident in this study of young adults with SLD. Individuals with SLD who are receiving disability cash benefits at the time of enrollment in VR services are at risk for unsuccessful outcomes by virtue of their benefits status, and it is important to keep in mind that receiving SSI or SSDI benefits is a proxy for a more severe disability (Andrew & Andrew, 2017). With that in mind, VR counselors must assist transition-age individuals with SLD who are cash beneficiaries in understanding their benefits, the impact of paid employment on those benefits, and formal work incentives that the Social Security Administration has in place to encourage beneficiaries to participate in competitive employment (Kaya et al., 2016).

### 4.2Limitations

This study had several limitations that readers should keep in mind when interpreting results. First of all, this study used archival data; therefore, the researchers did not manipulate the variables in this ex post facto study, so causal relationships among study variables cannot be inferred from these findings. Secondly, this study only used data for the fiscal year of 2013 in a cross-sectional rather than longitudinal design. Therefore, we could not examine any patterns in service delivery or VR outcomes over time. The data used in this study were collected throughout the United States. However, individual states have different rules and regulations regarding the provision of VR services. In addition to that, demographic and disability-related characteristics of VR individuals and counselors vary from state to state. Examining those potentially important state-level differences was outside the scope of this study. Finally, the RSA-911 data do not provide information regarding the functional levels of individuals and how disability impacts their daily lives, although those variables are known to be important determinants of VR success (Rubin et al., 2016).

None to report.