Abstract: A sample of Job Accommodation Network cases was examined to describe accommodations made in the workplace. An analysis of successful accommodation cases from an informal survey was conducted to determine the accommodation outcomes. The surveys revealed that businesses are making reasonable accommodations that they perceive as effective, economically beneficial, and that improve worker productivity and satisfaction. Accommodations are made across types of industry, types of jobs, and job functions. Most accommodations in this sample involved purchase of a product. Over half of the accommodations were for those in professional/para-professional and clerical job classes. A variety of disabling conditions were included in the sample, but individuals with upper extremity limitations as a result of amputation, arthritis, and repetitive strain injuries represented the highest proportion of the sample. The cost figures for these accommodations as reported by the employers were consistent with accommodation cost information found in the literature.
Keywords: Americans with Disabilities Act, Job Accommodation, Reasonable Accommodation, Employment
