Navigating the challenges of artificial intelligence in HR landscape

Article type: Research Article

Authors: Chhabra, Gunjan | Malhotra, Snigdha^*

Affiliations: Fortune Institute of International Business (FIIB), New Delhi, India

Correspondence: [*] Corresponding author: Snigdha Malhotra, Fortune Institute of International Business (FIIB), New Delhi, India. E-mail: [email protected].

Abstract: The paper delves into the critical significance of incorporating Artificial Intelligence (AI) into Human Resource (HR) functions. It extensively explores the multifaceted challenges encountered by organizations during AI implementation in HR, with a particular focus on the vital aspect of employee understanding and acceptance. To elucidate these challenges faced in adopting AI technologies, this study undertakes a comprehensive exploration of the obstacles. This paper adopts a two-phased methodology to explore the critical significance of integrating AI into HR functions and the multifaceted challenges organizations encounter during this implementation. The first phase entails an extensive literature review, delving into the myriad challenges organizations face as they navigate the adoption of AI in HR. In the second phase, industry experts provide ratings and rankings to help us grasp the critical challenges based on industry priorities. The paper acknowledges the evolving nature of jobs and the consequential increase in employment opportunities as technology reshapes the employment landscape.

Keywords: Artificial intelligence, human resources, talent acquisition, learning and development, employee engagement

DOI: 10.3233/MAS-241935

Journal: Model Assisted Statistics and Applications, vol. 19, no. 3, pp. 283-291, 2024