Affiliations: [a] Software Engineering Institute, Xidian University, Xi'an, Shaanxi, China | [b] IRTES-SET, UTBM, Belfort, France
Correspondence:
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Corresponding author: Vincent Hilaire, IRTES-SET, UTBM, 90010 Belfort Cedex, France. E-mail: [email protected]
Abstract: In the 21st century, enterprises face an increasingly
competitive market place. In this context, the success of enterprises
depends critically on the quality and efficiency of their product business
processes. These processes generally aim to sell products or services. The
approach presented in this paper aims at the assistance of teams following
these processes. The underlying idea is to help team members in their daily
tasks in order to be more efficient according to a specific process. The two
main components of the approach are: an ontology for business processes
modeling and a Multi-Agent System for providing intelligent assistance to
the human workers. The Scrum software development process illustrates this
approach. Scrum is an agile software-development process widely used in
software companies. This paper introduces a specific intelligent assistance
software that aims to assist Scrum project teams in their implementation of
the Scrum process. This tool aims primarily at helping Scrum Masters to take
decisions by monitoring Scrum project teams' activities with their various
projects and collecting knowledge about these activities. The proposed Scrum
tool is a web-based system, which uses Multi-Agent System and the
conceptualization of the Scrum process with a specific ontology.
Keywords: Scrum, Multi-Agent System, ontology, business process
