The contribution of cognitive engineering to the effective design and use of information systems

Article type: Research Article

Authors: Garg-Janardan, Chaya | Salvendy, Gavriel

Affiliations: School of Industrial Engineering, Purdue University, West Lafayette, IN 47907, USA

Abstract: Computerized information systems are used by a large number of individuals to perform a wide variety of tasks. This paper examines the importance of designing effective human–computer information interfaces. The critical rôle played by the human information-processing and decision-making capabilities and limitations in interface design is reviewed. Several cognitive engineering principles that should guide the design process are outlined. Cognitive engineering solutions are offered which should be utilized to design effective human–computer information interfaces.

DOI: 10.3233/ISU-1986-65-605

Journal: Information Services & Use, vol. 6, no. 5-6, pp. 235-252, 1986