Abstract: Information and communications technologies (ICTs) offer unique
opportunities for developing countries to narrow the development gap with
industrialized countries. They have the potential to assist developing
countries 'leapfrog' entire stages of developments. This is the theme of a UN
Conference on Trade and Development (UNCTAD) report entitled The Digital
Divide: ICT Development Indices 2004. UNCTAD notes that despite the potential
benefits offered by ICTs, significant barriers to their effective use exist in
both developed and developing countries. These barriers must be addressed to
allow the realization of the full potential of ICTs. Developing countries have
to deal with problems of telecom infrastructure, poor computer and general
literacy, lack of awareness of the Internet and regulatory inadequacy. Benchmarking the extent of ICT development is an important tool for
policy-makers. It allows comparisons between countries and indicates how well
countries are doing compared to others in terms of adaptation, mastery and
development. Compared with better-performing countries helps identify policies
for further improvement and progression. The WSIS Plan of Action calls for
"realistic international performance evaluation and benchmarking through
comparable statistical indicators and research results." This report updates
UNCTAD's ICT Development Indices to benchmark and review trends in the digital
divide. It presents a summary of options that countries can adopt as well as
country case studies, benchmarking examples and analyzes policy that drives the
quality of its implementation. The following are the overview and benchmarking ICT developments
sections of the report. A complete text of the report is available from
http://www.unctad.org.