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Article type: Research Article
Authors: Punchihewa, Himan K.G.a; b; * | Gyi, Diane E.a
Affiliations: [a] Loughborough Design School, Loughborough University, Leicestershire, UK | [b] Department of Mechanical Engineering, University of Moratuwa, Katubedda, Sri Lanka
Correspondence: [*] Address for correspondence: Himan K.G. Punchihewa, Loughborough Design School, Loughborough University, Leicestershire LE11 3TU, UK. Tel.: +94 716 220236; Fax: +94 112 2650622; E-mail: [email protected].
Abstract: BACKGROUND:Work-related Musculoskeletal Disorders (MSDs) affect the well-being of workers. Unfortunately, user requirements for design to reduce workplace risk factors for MSDs are not always effectively communicated to designers creating a mismatch between the user requirements and what is ultimately produced. OBJECTIVE:To understand the views of practitioners of design and ergonomics regarding tools for participatory design and features they would like to see in such tools. METHODS:An online questionnaire survey was conducted with a cohort of practitioners of ergonomics and design (n = 32). In-depth interviews were then conducted with a subset of these practitioners (n = 8). To facilitate discussion, a prototype integrated design tool was developed and demonstrated to practitioners using a verbalized walkthrough approach. RESULTS:According to the results of the questionnaire survey, the majority (70%) believed an integrated approach to participatory design would help reduce work-related MSDs and suggested ways to achieve this, for example, through sharing design information. The interviews showed the majority (n = 7) valued being provided with guidance on design activities and ways to manage and present information. CONCLUSION:It is believed that an integrated approach to design in order to help reduce work-related MSDs is highly important and a provision to evaluate design solutions would be desirable for practitioners of design and ergonomics.
Keywords: Design process, participatory design, design methods
DOI: 10.3233/WOR-152126
Journal: Work, vol. 53, no. 1, pp. 127-142, 2016
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