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Article type: Research Article
Authors: Williams, Petera; * | Gibson, Philipb
Affiliations: [a] Department of Information Studies, University College London, London, UK | [b] Camphill Village Trust, Malton, North Yorkshire, UK
Correspondence: [*] Corresponding author: Peter Williams, Department of Information Studies, University College London, Gower Street, London WC1E 6BT, UK. Tel.: +44 7963412368; E-mail: [email protected].
Abstract: BACKGROUND: Camphill Village Trust (CVT) is a National charity, supporting around 500 adults with learning disabilities in community settings. OBJECTIVE: To co-design a social media platform to enable people supported at CVT to enjoy the benefits social media can offer, in a ‘safe space’. METHODS: A survey was undertaken of potential users to determine existing technology use and what was wanted from a social media platform. This was constructed according to findings, and solo and group interviews and another survey captured usage and opinions. RESULTS: Posting and reading the posts of others were popular, but use of other facilities (e.g. noticeboard) was limited. People valued its role as a social connector, and the closed environment was also seen as a benefit. Staff used it to aid social interactions and as a learning tool. Barriers included remembering passwords, uploading photos and lack of support, the latter due to competing time demands on staff. CONCLUSIONS: The study showed that it is possible to involve people with learning disabilities in the development of an electronic resource, and that a safe, protected platform can be utilised for both entertainment and education. Some staff were reticent, which highlighted the need for training and time allocation.
Keywords: Learning disabilities, social media, co-production
DOI: 10.3233/TAD-200259
Journal: Technology and Disability, vol. 32, no. 2, pp. 81-92, 2020
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