Affiliations:
College of Economics and Management, Jiangsu University of Science and Technology, Zhenjiang, Jiangsu, PR China
Correspondence:
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Corresponding author. Peng Li, Jiangsu University of Science and Technology, Zhenjiang, Jiangsu 212003, PR China. E-mail: [email protected].
Abstract: Recently, the reform practice of government procurement of public service (GPPS) in China has been promoted gradually and got great breakthrough. Meanwhile, in order to guarantee that the expected goal of this reform achieved, mature and effective regulation is of vital importance. Considering the practical demand, the capability maturity model is applied into the evaluation of quality regulatory capability in GPPS. The concept of quality regulatory capability maturity is proposed, and the evaluation model based on TODIM (an acronym in Portuguese of interactive and multiple attribute decision making) method for probabilistic linguistic term sets (PLTSs) is provided. Taking Jiangsu Province as an example, an empirical study of its quality regulatory capability evaluation for GPPS is conducted, through which, not only comparative results of maturity levels of different cities in Jiangsu is obtained, but the improving measures are also determined. The proposed maturity evaluation model fully reflects experts’ preferences and evaluation information, and is able to point out the direction for regulatory capability’s future promotion level by level, as well as its continual improvement.
Keywords: Government procurement of public service, quality supervision, capability maturity, evaluation, probabilistic linguistic term set
