An Integrated Social and Behavioral System Approach to Evaluation of Healthcare Information Technology for Polychronic Conditions

Article type: Research Article

Authors: Wan, Thomas T.H.^{a; *} | Wang, Bing Long^b

Affiliations: [a] Professor of Healthcare Administration and Medical Informatics, Kaohsiung Medical University, Taiwan and Professor Emeritus of the School of Global Health Management and Informatics, University of Center Florida, Orlando, USA | [b] Professor of Health Administration at the Peking Union Medical College, China

Correspondence: [*] Corresponding author. Email: [email protected]. Tel: 407-823-3678.

Abstract: Healthcare delivery systems are evolving with the advances in health information technology (HIT) development and its applications to coordinated or guided care for polychronic conditions. The design features of artificial intelligence in healthcare reflect the public interest in optimizing care coordination and communication between providers and patients. This article offers a practical evaluation and assessment of the relevance of theoretical frameworks and appropriate methodologies to formalize a multi-criteria optimization of a logic model applicable for achieving the system’s efficiency and effectiveness. In specifying theoretical constructs and evaluation methods for HIT evaluation, a three-fold purpose is to show the relevance of personal and behavioral determinants of HIT use, articulate the need for developing a transdisciplinary framework, and formulate appropriate multilevel modeling and causal analysis of the determinants of HIT use and its impacts on chronic care.

Keywords: Polychronic conditions, HIT evaluation and research, organization design and strategy, logic model in HIT research, transdisciplinary framework

DOI: 10.3233/JID200011

Journal: Journal of Integrated Design and Process Science, vol. Pre-press, no. Pre-press, pp. 1-14, 2020