COMPLEX NETWORKS AND PUBLIC MANAGEMENT OF COMMUNITY ENTERPRISES TO
ASSIST THE POPULATION: THE CASE OF THE HEALTH CENTER JARDIM BOA
ESPERANÇA, IN CAMPINAS, SP, BRAZIL
Affiliations: Department of Water Resources, School of Civil
Engineering, Architecture, and Urbanism, State University of Campinas,
Campinas, SP, Brazil | FAH - Adventist College of Hortolandia, CES,
Hortolandia, SP, Brazil | Department of Water Resources, School of Civil
Engineering, Architecture, and Urbanism, State University of Campinas,
Campinas, SP, Brazil
Abstract: The development of mankind is undoubtedly a succession of problems
and solutions. Regarding health, control and treatment of endemic diseases and
other illness represent the effort of mankind in the pursuit of well-being and
greater longevity. The social organization appears as an element of
contemporary society and as a shared solution of health problems. A health
policy is a complex process that involves many factors, public and private.
Initially, it is sought to assist the population of a given area or region.
This study aims to demonstrate the (non) use of the principles of processes in
conducting a public health policy. Hence, we present the Health Center Jardim
Boa Esperança and the effort to build new facilities and to improve the quality
of assistance to the people of its surroundings. However, the context shows
that the exclusion or lack of commitment of a factor can slow down the process.
The methodology used was the action research, from a process modeling in
evidence. The comparison of the process principles of reality was crucial to
include new factor and implementation of the reform and improvement in the
quality of assistance to the population can be realized.
Keywords: process, health, public health, social mobilization, enterprise engineering
