Affiliations: Information Systems Department, Faculty of Management
Technology, German University in Cairo, Egypt. E-mails:
Abstract: Many developing countries have introduced e-Government projects to
facilitate government services for business. However, due to the lack of
appropriate ICT infrastructure and digital illiteracy among SMEs, e-Government
projects are abundant. This is an empirical research that closely investigates
the e-readiness of SMEs to adopt e-Government services. A conceptual model is
proposed based on reviewing the all e-readiness assessments and relevant
adoption literature. The Egyptian e-Government project is selected as an
example of e-Government services offered for SMEs in developing countries.
Surveying SMEs in Egypt confirmed the importance of the e-readiness factors as
the first step in adoption. However, being e-ready is not enough for adoption.
Other factors including benefits of using e-Government services should be in place.