Affiliations: Department of Public Administration, The University of
Texas at San Antonio, TX, USA. E-mail: [email protected] | Florida International University, Miami, USA. E-mail:
[email protected]
Abstract: This paper examines the impact of open government achievement and
satisfaction through electronic government or e-Government at the federal level
in the United States. The three principles of participation, collaboration, and
transparency of open government espoused by the Obama Administration in 2009
were examined. A survey of federal agency Chief Information Officers (CIOs) was
conducted and the results showed that there was high achievement by federal
agencies two years after the President Obama signed the directive. However,
there is much room for improvement, with around one third of agencies only
reporting some achievement in the three pillars. Statistical analysis showed
that overall progress of federal agencies in implementing open government was
related to achievement in all three pillars of open government. Essentially
agencies that do better in achieving open government, expressed greater
satisfaction with what they have accomplished, meaning that success breeds
further advancement in open government.