An object oriented programming platform for ontology based KMS
Issue title: Special Supplement Issue in Section A and B: Selected Papers from the ISCA International Conference on Software Engineering and Data Engineering, 2010
Affiliations: [a] Department of Information Technology, National Institute of Technology, Durgapur, India | [b] School of Mobile Computing and Communications, Jadavpur University, Kolkata, India | [c] Department of Computer Science and Engineering, National Institute of Technology, Durgapur, India | Department of Computer Science, Winona State University, Winona, MN, USA
Abstract: Knowledge Management Systems (KMS) is seen as an essential strategic tool for organizations to manage corporate knowledge captured in the database as well as leverage the same for performance enhancement. Knowledge is represented in a Knowledge Base (KB) which consists of symbolic knowledge structures. Ontology is one of such structures that represent concepts and their relationships within a domain. The proposed KMS with ontology based KB is developed using object-oriented programming platform. Because ontologies are closely related to modern object-oriented software design, it is natural to adapt existing object-oriented software development methodologies for the task of ontology development and this approach has been adopted in this paper. The proposed KMS is a help desk to provide responses to client queries that helps the organization to enhance its performance on repeated queries as the system acquires knowledge on a query repetition through maintenance of ontology based KB.
