School of Management, Politecnico di Milano, Piazza Leonardo da Vinci 32, Milan, Italy
Penn State University, Monaca, PA, USA
Corresponding author: Antonella Moretto, School of Management, Politecnico di Milano, Piazza Leonardo da Vinci,
32 20133 Milan, Italy. E-mail: [email protected].
Abstract: Big data are a commonly discussed topic, and their value in marketing and sales has been thoroughly investigated. Although some authors have also discussed their relevance to purchasing and supply management, the literature on this topic remains scant. This paper aims to investigate the role of big data in supporting the procurement process and the implementation of procurement practices. The main benefits of such procurement practices for companies are highlighted. By presenting the results of a focus group of procurement professionals and experts and discussing four exploratory case studies (supported by secondary data analysis), the paper addresses 1) how (and in which format) big data affects different activities in the procurement process and 2) which benefits procurement professionals can expect from adopting big data.
Keywords: Purchasing and supply management, procurement process, big data analytics